Jobs at Connecteam

The Director of Success manages post-onboarding for mid-market accounts, leading teams to drive customer retention, product adoption, and satisfaction. Responsibilities include KPI tracking, customer journey management, and cross-functional collaboration to optimize overall customer experience.

The Director of Success will oversee customer relationships post-onboarding, focusing on retention, product adoption, and team leadership for large accounts.

The Director of Success will lead post-onboarding initiatives for mid-market enterprise accounts, focusing on customer retention, product adoption, and satisfaction, while managing specialized teams and improving customer experience through cross-functional collaboration.

The Director of Success will manage post-onboarding processes for mid-market accounts, focusing on retention, product adoption, and customer satisfaction. Responsibilities include team leadership, metrics monitoring, and cross-functional collaboration to optimize customer outcomes.

The Director of Success leads post-onboarding customer success for mid-market and strategic accounts, focusing on retention, product adoption, and satisfaction while managing three specialized teams.

The Director of Success will oversee post-onboarding for mid-market and strategic accounts, focusing on customer retention, product adoption, and satisfaction. Responsibilities include team leadership, managing customer relationships, KPI monitoring, cross-functional collaboration, and process optimization.

The Director of Success will manage post-onboarding for mid-market and strategic accounts, driving retention, product adoption, and customer satisfaction while leading three teams.

The Director of Success will manage post-onboarding customer relationships for mid-market and strategic accounts, focusing on retention, product adoption, and satisfaction through leadership and process optimization.

Lead full-stack product development using AI-first workflows. Architect, code, and deploy scalable backend services and responsive frontends, collaborate cross-functionally, and accelerate delivery with agentic coding and AI integrations for millions of DAUs.

Manage and grow SMB customer accounts for a SaaS platform. Own full sales cycle and quota, identify upsell and cross-sell opportunities, analyze customer data, become a product expert, collaborate with SDR and CSM teams, represent the company to customers, and work independently in a fast-paced remote environment.

Manage and grow existing SMB accounts for a SaaS platform by owning the full sales cycle, identifying upsell/cross-sell opportunities, meeting quota, analyzing customer data, collaborating with SDRs and CSMs, and advocating customer needs to influence product. Provide outstanding customer service while working remotely.

Manage and grow a portfolio of SMB SaaS customers through upsells and cross-sells. Own quota and full sales cycle, analyze customer data for expansion, collaborate with SDRs and CSMs, act as product expert, and advocate customer needs to influence product. Deliver excellent customer service while managing multiple priorities in a fast-paced environment.

Manage and grow existing SMB accounts by owning the full sales cycle, identifying upsell/cross-sell opportunities, meeting quota, becoming a product expert, analyzing customer data, and collaborating with SDR/CSM teams to ensure outstanding customer service and product-driven influence.

Manage SMB accounts as a quota-carrying seller: own full sales cycle, identify upsell/cross-sell opportunities, analyze customer data for expansion, become a product expert, collaborate with SDRs and CSMs, influence product based on customer needs, and manage multiple projects in a fast-paced environment.

Manage and grow existing SMB customer accounts by upselling and cross-selling, owning a quota-driven full sales cycle, analyzing customer data for expansion, becoming a product expert, collaborating with SDR/CSM teams, and advocating customer needs to influence product.

Manage and grow existing SMB accounts for a SaaS product by owning the full sales cycle, identifying upsell/cross-sell opportunities, analyzing customer data, collaborating with SDR/CSM teams, advocating customer needs to product, and delivering exceptional customer service while meeting quota.

Manage and grow existing SMB accounts by owning the full sales cycle, identifying upsell and cross-sell opportunities, analyzing customer data for expansion, becoming a product expert, collaborating with SDR/CSM teams, and delivering exceptional customer service while meeting quota.

Manage SMB customer accounts to drive upsell and cross-sell, own a quota and full sales cycle, analyze customer data for expansion, become a product expert, collaborate with SDRs and CSMs, influence product based on customer needs, and deliver excellent customer service.

As an Account Executive, you'll consult businesses on the Connecteam platform, manage the sales cycle, and provide exceptional customer service while influencing product development.

The AI Developer role involves designing and integrating AI agents, developing full-stack features, maintaining backend services, and continuous experimentation.