Jobs at Connecteam

Leads a major product group and manages 4–5 Product Managers. Responsibilities include defining strategy and roadmaps, mentoring and developing the team, owning KPIs and prioritization, improving product practices, collaborating with R&D, Design, Analytics, Marketing, and Customer Success, and communicating outcomes to management. The role remains hands-on in complex initiatives and customer discovery while helping scale product processes and integrating AI tools into workflows.

Manage Connecteam’s website strategy, roadmap, architecture, content structure, operations, and performance. Lead CRO and A/B testing initiatives, optimize user journeys and conversion paths, maintain WordPress infrastructure, and ensure SEO, accessibility, scalability, and page-speed best practices. Evaluate emerging AI and web technologies, manage cross-functional projects, mitigate technical risks, and use data-driven insights to improve engagement and revenue.

Own the full sales cycle for SMB customers across EMEA, converting platform sign-ups into paying customers. Become a product expert, consult with businesses, provide excellent customer service, gather client feedback, influence product improvements, and collaborate across departments. The role requires fluent English, sales or client-facing experience, technical adaptability, resilience, and performance in a target-driven environment.

Own the full sales cycle for SMB customers across EMEA, converting platform signups into paying customers. Serve as a product expert and primary customer contact, provide consultative sales and customer service, gather feedback to influence product improvements, and collaborate across departments. The role requires European business-hour alignment, fluent English, resilience in a quota-driven environment, and comfort learning digital tools.

Manage marketing operations by owning lead lifecycle processes, HubSpot architecture, automation, funnel analytics, marketing technology, KPI tracking, and cross-functional workflows. The role improves campaign execution, lead-to-sales handoffs, reporting, budget coordination, and operational efficiency. It also evaluates and deploys AI tools, custom agents, and automated workflows while supporting AI adoption across the marketing organization.

Engage existing Australian customers through calls, email, and social outreach to identify upsell opportunities, prospect high-potential accounts, and book qualified demos for Expansion Account Managers. Maintain accurate HubSpot CRM records, collaborate with Account Management, test segmented outreach strategies, and provide insights to improve lead quality and expansion pipeline. The role requires strong communication, technical aptitude, resilience, and comfort working in a fast-paced, target-driven hybrid environment.

Manage end-to-end onboarding for UK SMB customers, from kickoff through activation. Deliver tailored remote and in-person training, drive product adoption and retention, identify churn risks, advocate for customer needs, and collaborate with internal teams. The role also involves optimizing onboarding processes and supporting Connecteam’s growth in the UK market.

Manage high-value enterprise and strategic SaaS accounts, developing success plans, driving adoption, retention, expansion, and advocacy. Build relationships with executive stakeholders, use customer analytics to identify risks and opportunities, manage escalations, and collaborate with Sales and Marketing. Serve as a workforce management subject matter expert while supporting complex change management and digital transformation initiatives. This is a fully remote U.S.-based role with occasional customer and industry travel.

Manage high-value enterprise and strategic SaaS accounts across the United States. Develop success plans, drive adoption and value realization, engage executive stakeholders, identify expansion opportunities, analyze customer usage data, manage escalations, and promote customer advocacy. The role requires expertise in digital transformation, change management, complex adoption strategies, and workforce management processes. It is fully remote for candidates in specified states, with occasional customer and industry travel.

Manage high-value enterprise and strategic SaaS customers, developing success plans, driving adoption, retention, expansion, and advocacy. Build relationships with executive stakeholders, provide consultative guidance, use customer analytics to identify risks and opportunities, manage escalations, and collaborate with Sales and Marketing. The role requires expertise in digital transformation, change management, complex adoption strategies, and workforce management, with occasional customer travel.

Manage high-value enterprise and strategic SaaS customers, developing success plans, driving adoption, retention, expansion, and advocacy. Engage executive stakeholders, provide consultative guidance, analyze customer usage data, manage escalations, and collaborate with Sales and Marketing. The role requires expertise in digital transformation, change management, complex adoption strategies, and workforce management processes. This is a fully remote U.S.-based position with occasional customer and industry travel.

Manage high-value enterprise and strategic customers across the United States. Develop success plans, drive platform adoption and value realization, engage executive stakeholders, identify expansion opportunities, analyze customer usage data, manage escalations, and promote advocacy. The role requires enterprise B2B SaaS experience, workforce management knowledge, consultative communication, and collaboration across global teams. It is fully remote within specified U.S. states, with occasional customer and industry-event travel.

Manage high-value enterprise and strategic SaaS accounts, developing success plans, driving adoption, retention, expansion, and advocacy. Build relationships with executive, IT, and operational stakeholders; provide consultative guidance on digital transformation and change management; use customer analytics to identify risks and opportunities; manage escalations; and collaborate with Sales and Marketing on growth and customer advocacy.

Manage high-value enterprise and strategic SaaS customers, developing success plans, driving adoption, retention, expansion, and advocacy. Serve as a trusted advisor to executive stakeholders, use customer data to identify risks and opportunities, manage escalations, and collaborate with Sales, Marketing, and cross-functional teams. The role requires expertise in digital transformation, change management, enterprise account management, and workforce management processes.

Manage high-value enterprise and strategic customers across the United States. Develop success plans, drive retention, adoption, expansion, and advocacy, and engage executive stakeholders. Use customer analytics to identify risks and opportunities, manage escalations, support digital transformation and change management, and collaborate with Sales, Marketing, and global teams. The role is fully remote, with occasional customer and industry travel.

Manage high-value enterprise and strategic SaaS customers, developing success plans, driving adoption, retention, expansion, and advocacy. Build relationships with executive stakeholders, use customer data to identify risks and opportunities, resolve escalations, and serve as a workforce-management subject matter expert. Collaborate with Sales and Marketing on growth and customer advocacy initiatives while supporting customers through digital transformation and change management.

Manage, optimize, and scale Google and Bing search acquisition campaigns. Analyze ROI, engagement, keywords, funnels, and experiments to improve performance and conversion rates. Share PPC insights, collaborate with Sales, Customer Success, Product, Creative, and Content teams, and identify growth opportunities. Lead landing-page A/B tests and performance initiatives while prioritizing high-impact actions that improve acquisition efficiency and business KPIs.

Build and maintain high-scale data platforms, backend services, APIs, event-driven systems, data pipelines, integrations, and LLM-powered features. Own multiple systems from ambiguous requirements through production, ensuring reliability, data quality, and appropriate cost, latency, and performance. Work across Azure, GCP, and AWS while developing internal tools that support company-wide data-driven decision-making.

Build and operate high-scale backend services, APIs, data pipelines, event-driven systems, internal tools, integrations, and LLM-powered agent features. Own multiple products across a multi-cloud environment, ensure data quality and production reliability, and translate ambiguous business needs into technical plans. The role requires strong Python, SQL, REST API, event-driven development, cloud, and high-volume systems experience.

Analyze product and growth data across signup, activation, feature adoption, retention, and launches. Partner with Product and Engineering to define events, metrics, and measurement frameworks; build and validate dbt models; maintain Looker dashboards; investigate anomalies and tracking issues; and deliver actionable recommendations. The role also involves using AI agents and automation workflows to streamline repeatable analytical and operational processes.