Jobs at Connecteam

The Senior Mobile Infrastructure Developer designs, builds, and scales mobile infrastructure, ensuring performance and reliability across iOS, Android, and React Native platforms and leads best practices in mobile development.

The role involves onboarding clients, providing customer service, managing tasks, and collaborating with teams to enhance customer experience.

The role involves designing, developing, and maintaining frontend infrastructure, focusing on creating scalable frameworks and tools. The engineer will collaborate with product teams, influence technical decisions, and optimize developer experience, code quality, and performance.

The Account Manager is responsible for upselling and cross-selling to existing customers, managing their own sales pipeline, collaborating with SDR and CSM teams, and analyzing customer data to identify expansion opportunities. They should have strong relationship skills and the ability to thrive in a high-pressure environment.

Respond to inbound leads via calls, email and social; qualify prospects and schedule demos; run email/LinkedIn campaigns; manage prospecting in HubSpot CRM; collaborate with Sales and Marketing to grow pipeline and new business initiatives.

Provide technical customer success services for Connecteam clients: configure features, integrate with other platforms, migrate data, onboard customers, meet clients daily, manage multiple tasks, and collaborate with CS and R&D to streamline processes and ensure a seamless customer experience.

Manage onboarding for mid-market clients: run discovery and system characterization, lead technical setup and integrations, deliver advanced training, track project timelines, mitigate risks, and ensure smooth handoff to Customer Success while driving adoption and long-term retention.

Lead month-end, quarter and year-end close; manage financial reporting and tax compliance for international subsidiaries; own ASC 340-40 commissions accounting and support transfer pricing; perform variance analysis and financial insights; partner with business leaders; drive finance process improvements, automation and AI adoption; and support external audits and compliance.

Provide fast, high-quality customer support via live chat, email, and occasional Zoom calls. Learn the Connecteam product, investigate and resolve customer issues, educate users on best practices, identify product gaps, and collaborate with Product and R&D. Manage high-volume conversations with accuracy and empathy, improve documentation and processes, and use data and AI tools to drive efficiency. Opportunity to own product domains and train others as you grow.

Serve as a strategic HR partner to business leaders: advise on performance management, employee relations, organizational design, talent and workforce planning, onboarding/offboarding, engagement, change management, and data-driven people insights to support growth and high-performing teams.

Support global financial operations including month-end close, financial reporting, audits, tax accounting, lease accounting (ASC 842), cash flow forecasting, and process improvement. Manage general ledger, payables, payroll, statutory reporting, and respond to internal/external inquiries.

The Implementation Specialist will support clients by implementing Connecteam features, integrating platforms, migrating data, and ensuring an effective onboarding process while collaborating with customer service and R&D teams.

The Back End Technical Lead will develop the Connecteam platform, lead projects, mentor teams, and ensure high-quality code and technical excellence.

Lead the technical direction for a Fullstack team, contributing code, mentoring developers, managing projects, and ensuring high-quality deliverables that scale for millions of users.

The Senior Data Product Manager will lead the vision and execution of data products for marketing optimization, focusing on analytics and data science to enhance acquisition efficiency and revenue growth.

As a DevOps Engineer at Connecteam, you will manage a highly available production environment, resolve performance issues, and create development tools to improve team efficiency.

Design and implement AI systems, develop full-stack features, build backend services, optimize systems, and prototype new AI capabilities for product enhancement.

Lead full-stack product development using AI-first workflows. Architect, code, and deploy scalable backend services and responsive frontends, collaborate cross-functionally, and accelerate delivery with agentic coding and AI integrations for millions of DAUs.

Design and build a modern, scalable analytics platform: data warehouse models, ETL pipelines, orchestration, automation tooling, AI-driven developer tools, performance and reliability improvements, and self-serve semantic layers to accelerate analytics across the company.

The Director of Success manages post-onboarding for mid-market accounts, leading teams to drive customer retention, product adoption, and satisfaction. Responsibilities include KPI tracking, customer journey management, and cross-functional collaboration to optimize overall customer experience.