Jobs at Commvault Systems, Inc.

Manage and coach a team of 8-12 technical support engineers to drive operational excellence, KPI performance (CSAT, SLAs, TTR), and escalate/coordinate critical customer incident resolution across Commvault, engineering, sales, and global teams. Recruit, mentor, implement continuous improvement, reduce backlog, contribute to knowledgebase, and ensure 24/7 support coverage while applying virtualization and cloud technical context.

Responsible for achieving sales quota across a defined NYC Metro territory by acquiring new accounts and servicing existing customers. Develops territory plans, generates pipeline, builds partner and client relationships, presents business and technical value propositions, coordinates executive briefings, negotiates and closes software platform deals, and ensures orders meet legal and financial requirements.

Develop and maintain Python-based test automation frameworks for complex distributed software systems. Create functional, integration, regression, and system-level tests across Windows and Linux. Troubleshoot defects using SQL, logs, network traces, and telemetry; collaborate with engineering and product teams; improve automation coverage; and contribute to CI/CD, performance, scalability, and reliability testing.

Build and operate production-grade AI automation for marketing workflows. Responsibilities include designing AI agents and multi-agent systems, developing RAG pipelines and REST APIs, integrating Azure OpenAI and marketing or CRM systems, implementing guardrails and human approval workflows, monitoring model quality and drift, managing prompts and costs, and measuring business outcomes. The role owns solutions end to end from prototyping through deployment, testing, monitoring, and maintenance.

Drives new SaaS business growth and account expansion through territory prospecting, full-cycle sales, presentations, negotiations, and closing. Maintains a qualified pipeline, identifies whitespace opportunities, collaborates with channel partners, documents activity in CRM, and exceeds revenue targets. The role requires a hunter mentality, strong communication and negotiation skills, account planning capability, and relationship-building with senior stakeholders. Candidates should work from the London office one to two days weekly.

Sell Commvault solutions into large Danish enterprise accounts, owning account strategy and quota. Develop multi-quarter account plans, coordinate cross-functional teams, build executive-level business cases, negotiate complex deals, and expand accounts through partners and alliances while maintaining product and industry knowledge.

The Implementation Specialist will deploy Commvault solutions for clients, ensuring customer satisfaction and managing project scopes. Requires extensive data protection and consulting experience.

Lead execution and maturation of enterprise resilience operations across cyber resilience, recovery readiness, continuity, testing and governance. Maintain inventories, coordinate BIAs, dependency mapping, resilience exercises and recovery tests, track findings and remediations, develop metrics and dashboards, and embed scalable resilience practices across security, engineering, IT and business teams.

The Sales Engineer is responsible for pre-sales support, guiding technical solutions for clients, collaborating with teams, and driving revenue.

Manage a portfolio of SaaS and subscription renewals, driving timely renewals, expansions, upsells, and cross-sells. Engage customers consultatively, maintain accurate Salesforce pipeline and forecasts, resolve issues, and partner with account executives, customer success managers, and other teams. The role requires strong communication, organization, accountability, subscription sales knowledge, and professional English and Polish proficiency.

Provides remote technical support to customers, manages assigned incident queues, communicates case updates, controls backlog and aging incidents, and maintains customer satisfaction. Troubleshoots enterprise platforms across operating systems, networking, virtualization, containers, cloud environments, file systems, backups, restores, replication, configuration, deployment, and performance benchmarking. The role requires strong technical troubleshooting, communication, customer empathy, and at least three years of industry experience.

Serve as customer liaison for enterprise accounts on Enterprise Support: manage incidents, onboarding, training, QBRs, adoption, and account health. Coordinate across Support, Engineering, Product, Sales and Field Ops, run handovers, use Gainsight, and drive technical-business alignment to ensure customers realize value.

Create technical solution briefs, reference architectures, demos, labs, and sales enablement for AWS workloads. Position Commvault and Clumio offerings, maintain AWS Marketplace/private-offer content, deliver enablement to AWS and partner teams, and translate product and AWS service launches into field-ready materials to support co-sell motions.

Drive sales in the Managed Service Provider market, develop customer relationships, collaborate with partners, and execute go-to-market plans to grow MSP revenue.

Create clear technical narratives and content (solution briefs, whitepapers, blogs, presentations) that explain multi-platform solutions across cloud, AI, and cybersecurity. Own partner solution stories, align messaging across product, alliances, and field teams, enable sales and partners, support events and briefings, and translate architecture-level concepts into business value for technical and executive audiences.

The SaaS Sales Specialist will drive sales of Commvault Cloud SaaS solutions, qualifying leads, preparing proposals, and maintaining relationships with clients and partners. This role supports sales meetings and helps close deals by collaborating with account executives and utilizing industry knowledge.

The Commercial Sales Engineer engages with clients to drive technical sales, fosters relationships with IT leaders, supports technical solutions, and leads pre-sales activities based on customer needs.

Drive partner-sourced pipeline and revenue in a territory by developing and executing go-to-market plans with VARs, MSPs, distributors and strategic partners. Build trusted partner relationships, secure executive sponsorship for joint plays, coordinate co-sell/resell efforts with Commvault sales, and increase partner-driven revenue.

Create and maintain runnable, tested developer-facing documentation and example repos (Terraform/CloudFormation/CDK, SDKs, CLI) for AWS workloads; instrument docs for activation and trial conversion; collaborate with engineering, product, and growth to optimize onboarding and self-serve success.

Drive new SaaS customer acquisition across full sales cycle: prospecting, cold outreach, demos, negotiating and closing. Build and maintain pipeline in CRM, co-sell with partners, meet/exceed quotas, and work on-site in Fort Lauderdale four days weekly.