Teams at Community Health Center of Buffalo, Inc.

Manage IT infrastructure and daily operations across multiple healthcare sites. Responsibilities include network, server, hardware, telecommunications, vendor, EHR, interoperability, cybersecurity, HIPAA compliance, disaster recovery, technical support, staff training, and team leadership. The role supports eClinicalWorks, HL7/FHIR interfaces, security controls, vulnerability assessments, and business continuity while serving as an escalation point for complex technical issues.

Support implementation, configuration, optimization, and maintenance of the eClinicalWorks EHR/Practice Management system. Analyze workflows, customize templates and reports, manage upgrades and cloud migrations, train users, troubleshoot issues, coordinate third-party integrations, and ensure HIPAA and regulatory compliance.

Provide direct nursing care in an ambulatory setting under provider supervision, triage calls, manage cases, perform nurse-only visits, assist with exams/procedures, collect specimens, administer medications, document care, maintain supplies and participate in quality improvement and patient education.