Execute outbound and inbound sales activities to identify and convert prospects into customers. Use prospecting tools, manage CRM records, upsell new clients, meet monthly KPIs, and ensure a smooth customer journey from trial to purchase.

Manage and grow relationships with prestigious clients, provide consultative solutions, and promote the Esendex Connect platform to enhance client potential.

Support customer migrations to Esendex Connect, develop positioning, messaging and enablement materials. Lead GTM and roadmap for Digital Solutions, map buyer personas, measure and optimise performance, support launches and train account managers.

Support commercial success and market positioning for CPaaS channels (primarily WhatsApp). Drive GTM execution, develop ICPs, perform market/competitor analysis, create collateral and enablement materials, contribute to pricing strategy, and align messaging across Product, Sales, and Marketing to drive growth.

Support global pricing transition through accurate system administration and high-volume data entry. Implement product and price changes, monitor supplier costs, validate data, assist Sales/Billing, and maintain Power BI dashboards.

Serve as the SME for product UX, setting design direction, leading roadmaps, and delivering production-ready UI/UX. Manage UK design workstreams, collaborate with PMs/POs, conduct research, and maintain design-system alignment with engineering while ensuring accessibility and timely delivery.

Define product vision and roadmap, manage and prioritise the backlog, write user stories and acceptance criteria, collaborate with development and stakeholders, run Agile ceremonies, conduct user research, monitor product metrics, and drive continuous improvements.

The Telesales Executive will drive business growth by generating leads, converting prospects, and upselling to new customers. Responsibilities include handling inbound inquiries, proactive outreach, and maintaining CRM records.