At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
We are looking for a super talented Account Manager to help us grow and expand our presence in the UK&I market.
About The Role:
- Proactively reach out to existing Commify customers to uncover new opportunities, seamlessly upselling and cross-selling our messaging solutions.
- Deeply understand our product suite to articulate its true value, aligning our solutions with the customer's specific business needs.
- Navigate every stage of the sales process with confidence, from initial qualification and discovery to negotiation and deal closure.
- Re-engage recently onboarded customers to identify immediate expansion opportunities and solidify the partnership early on.
- Meet and exceed monthly sales key performance indicators, including the number of daily customer contacts, converted customer conversations, and closed sales.
- Keep accurate, up-to-date pipeline and customer activity records within our CRM to ensure reliable forecasting.
What You'll Bring:
- 1-3 years of experience in account management, business development, or sales within a B2B setting.
- Strong communication and interpersonal skills with a natural ability to build and maintain positive relationships.
- A goal-oriented mindset, with a strong drive to meet and surpass targets. Any previous experience working towards KPIs is a great bonus.
- Solid problem-solving abilities and a customer-first mindset, allowing you to understand client needs and recommend tailored solutions.
- Highly self-driven and eager to learn, always proactive in taking the initiative to develop your skills and excel.
- Good organisational capabilities, with the ability to multitask and prioritize effectively.
- Familiarity with CRM platforms (such as Salesforce) is a bonus, but full training will be provided if you haven't used one before.
- An interest in or familiarity with the telecommunications or SaaS industries is also a valuable advantage.
What We Offer:
(Offerings vary by location, but we can guarantee competitive employee benefits)
- Competitive Salary (£30 - 35,000)
- Bonus scheme (On Target Earning: £12,000 per annum, commission is however uncapped)
- Unlimited professional & personal learning, from technical training through to our sales methodology
- Comprehensive healthcare cash plan
- A generous 27 days of annual leave in addition to Bank Holidays
- 2 Wellbeing leave days and 2 days dedicated to giving back to your community
- Enjoy your birthday off!
- Employer pension contribution at 5%
- Death in service benefit (4 times your salary)
- Annual award recognition
- Fun monthly and quarterly social events
- Flexible hybrid working arrangements
Skills Required
- 0-2 years experience in account management, business development, or B2B sales (beginners encouraged)
- Strong communication and interpersonal skills
- Goal-oriented mindset with drive to meet targets and KPIs
- Problem-solving ability and customer-first mindset
- Self-driven, proactive, and eager to learn
- Good organisational skills with ability to multitask and prioritise
- Familiarity with CRM platforms (such as Salesforce)
- Interest in or familiarity with telecommunications or SaaS industries
What We Do
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant. Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands. Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support. Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States. Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
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