Jobs at Coalition

Handle intake and management of cyber insurance claims, coordinate breach counsel and forensic vendors, analyze liability and coverage, draft coverage letters, manage reserves and vendor spend, collaborate with underwriters and partner carriers, and support business development and claims resolution.

Design and implement scalable threat detection, decisioning, and automated response workflows for the Wirespeed Verdict Engine. Own complex detection problem spaces from research through implementation, analyze operational data to reduce false positives and latency, mentor teammates, and partner with product and engineering to improve platform capabilities and customer outcomes.

Design and implement scalable detections, enrichment, triage logic, and automated response workflows for the Wirespeed Verdict Engine. Own complex detection problem areas from concept through implementation, analyze operational data to reduce false positives/negatives and latency, support novel cases, partner with product and engineering, document processes, and mentor teammates to raise automation and operational quality.

Lead design and execution of reinsurance pricing frameworks and actuarial models. Structure and price complex treaties, drive portfolio profitability reviews, set governance controls, collaborate with data science and engineering, and communicate pricing strategy to leadership and external partners.

Lead reinsurance pricing lifecycle: design and price complex treaties, develop and enhance actuarial models, drive portfolio profitability reviews, establish pricing governance, collaborate with data science/engineering/security, and communicate pricing strategy to leadership and external partners.

Lead product strategy and execution for Coalition's claims experience, driving automation, tooling, migrations, and ML-powered insights. Partner with engineering, design, claims, data science, and operations to reduce manual work, improve workflow efficiency, and deliver measurable business and customer outcomes across complex, cross-functional initiatives.

Measure and optimize underwriting using statistical analysis and machine learning on claims, risk signals, and underwriting data. Build models for risk assessment, pricing, and automation; create dashboards and reports; collaborate with actuarial, product, and engineering teams; lead initiatives and mentor team members to improve underwriting efficiency and risk selection.

Lead product strategy and roadmap for Coalition's claims experience, focusing on operational efficiency, automation, and platform migrations. Partner with engineering, design, data science, and cross-functional stakeholders to build tooling, drive system migrations, define requirements, and measure impact. Use data and AI/ML-powered insights to reduce manual work, increase claims capacity, and improve broker and policyholder outcomes while managing complex, cross-team initiatives.

Lead data-driven underwriting improvements by analyzing claims, risk signals, and underwriting data; build statistical and ML models for cyber risk assessment, pricing, and automation; produce dashboards and reports; collaborate with actuarial, product, and engineering teams; mentor teammates and lead cross-functional initiatives to optimize underwriting and risk selection.

Own labeling quality and methodology for ML datasets: define annotation guidelines, establish gold standards and IAA targets, manage Label Studio and vendor BPOs, partner with ML and product teams to design tasks, track label accuracy and operational metrics, and drive improvements including model-assisted labeling and active learning.

Lead labeling quality and methodology for ML at Coalition: design annotation tasks, define quality frameworks (IAA, gold standards), manage Label Studio and vendor BPOs, partner with ML/data teams, and track operational metrics to improve accuracy and throughput.

Manage the handling of intricate cyber claims, evaluate claims and reserves, collaborate with vendors, and assist underwriting and business development.

Manage complex cyber, tech, and media insurance claims including intake, vendor coordination (forensics, breach counsel), coverage analysis, reserving, drafting coverage letters, settlement negotiation, and providing analytic support to underwriting and business development.

Lead and coach a claims team handling complex first- and third-party global cyber, technology, and media claims. Oversee coverage analysis, reserves, documentation, settlements, and collaboration with brokers, law firms, partner carriers, and underwriting. Provide training, analytics, business development support, and drive special projects to improve claims outcomes.

Design, build, and maintain scalable backend services (Python/Go) that integrate statistical and machine learning models to automate underwriting decisioning. Ensure observability, monitoring, testing, and operational stability. Lead projects, drive architecture, and collaborate with product, underwriting, and data science to scale underwriting workflows and automation.

Design, build, and operate scalable backend services in Python or Go to power underwriting decisioning. Integrate statistical and ML models, implement APIs (REST, gRPC/GraphQL), ensure observability and testing, lead projects, and collaborate with product, data science, and underwriting teams to automate underwriting workflows.

The Claims Manager will oversee complex cyber claims, evaluate claims, manage litigation, maintain documentation, and collaborate with vendors and teams to provide insurance assistance.

Design and implement scalable detections, enrichment, triage logic, and automated response workflows for the Wirespeed Verdict Engine. Own complex threat detection problem spaces from investigation through implementation and iteration, analyze operational data to reduce false positives/negatives and latency, mentor teammates, and partner with product, engineering, and security to improve platform capabilities and customer outcomes.

Lead day-to-day U.S. and Canada benefits operations, support global benefits and compensation operations, improve onboarding/offboarding and People Ops workflows, build SOPs and reports, partner with vendors and cross-functional teams, and implement process and data integrity improvements.

Own U.S. and Canadian benefits operations, support international benefits, assist compensation and equity operations, improve onboarding/offboarding and People Ops workflows, build SOPs and reports, and implement process and vendor improvements.