Teams at Closinglock

Lead and scale post-sale Customer Success for Enterprise and Mid-Market: own retention and expansion metrics, build playbooks and onboarding, manage CSM team, handle escalations, partner cross-functionally, establish health scoring and forecasting, and report to executives.

Own and optimize the marketing tech stack, ensure data accuracy and governance, build and automate lead scoring/routing and campaign workflows, support technical execution of campaigns, develop performance dashboards and reports, partner with Sales to streamline lead flow, evaluate vendors, and create documentation and training.

Design, develop, and maintain high-performance, scalable backend services and RESTful APIs. Participate across the full software development lifecycle, ship features quickly, collaborate with small teams, integrate third-party APIs, ensure test coverage and CI/CD, and monitor applications in AWS.