Teams at Closinglock

The Head of People Operations will oversee HR, Recruiting, and Workplace Experience, shaping culture and employee programs to enhance engagement, performance, and retention.

Design, develop, and maintain Closinglock web applications. Contribute across the full software lifecycle, build RESTful APIs, collaborate with senior engineers, and support testing, CI/CD, and deployments to AWS.

Lead and scale post-sale Customer Success for Enterprise and Mid-Market: own retention and expansion metrics, build playbooks and onboarding, manage CSM team, handle escalations, partner cross-functionally, establish health scoring and forecasting, and report to executives.