Jobs at ClickUp

Own the post-sales lifecycle for enterprise SaaS customers, leading implementation, onboarding, adoption, workflow optimization, AI enablement, and account health. Design scalable workflows, automations, and AI agents tied to customer outcomes. Manage stakeholder relationships, identify expansion and renewal opportunities, and collaborate with Sales, Product, Engineering, and Support. Use adoption data and account insights to drive measurable business value across a strategic book of business.

Own strategic technical relationships for enterprise customers across EMEA. Lead ClickUp onboarding, implementation, workflow design, adoption, account health, AI enablement, and automation initiatives. Translate business requirements into scalable solutions, guide stakeholders through change management, track usage and ROI, identify expansion opportunities, and collaborate with Sales, Product, Engineering, and Support to deliver measurable customer outcomes.

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Lead a developer productivity engineering team responsible for CI/CD, build systems, internal tooling, and AI-augmented development workflows. Improve developer experience, engineering velocity, and software quality through scalable infrastructure, productivity metrics, AI tool adoption, coaching, and governance. Partner cross-functionally, mentor engineers, evaluate AI technologies and costs, and establish standards for security, correctness, licensing, and data handling.

Accelerate partner-sourced and partner-influenced revenue across APAC through technical enablement, co-selling, solution design, demonstrations, AI transformation workshops, and partner certification. Lead enterprise pre-sales from discovery through proof of concept and handoff, support strategic direct opportunities, recruit and develop partners, and coordinate with internal teams on integrations, RFPs, professional services, and customer success. The role requires building scalable enablement programs, managing reseller workflows, and traveling up to 50% from Sydney.

Own FP&A and strategic finance partnership for R&D, G&A, and Corporate functions. Responsibilities include forecasting, budgeting, month-end close, variance analysis, headcount and vendor spend planning, cloud cost tracking, billings forecasting, and executive, board, and investor reporting. The role partners with Accounting and department leaders, maintains rolling forecasts, and uses AI tools to improve financial modeling, analysis, and communication.

Conduct outbound prospecting through cold calls, emails, and social outreach; qualify inbound leads; engage free users to identify paid-account opportunities; introduce ClickUp products; schedule sales appointments and demos for new-logo acquisition and expansion; and represent the brand while maintaining a healthy sales pipeline.

Lead strategic SaaS implementations for enterprise customers, from discovery through rollout and optimization. Design scalable workflows, governance, automations, reporting, and AI use cases in ClickUp. Drive adoption, value realization, stakeholder alignment, and change management while partnering with Customer Success, Sales, Product, and Support. Serve as a trusted advisor to customer administrators, operators, and executives, resolving complex implementation challenges and communicating customer feedback internally.

Own the full machine learning lifecycle for search ranking and retrieval, including model training, deployment, serving, feature pipelines, evaluation frameworks, hybrid lexical-vector retrieval, large-scale embedding inference, query understanding, and permissions-aware multi-tenant search. Collaborate with infrastructure, AI, and backend teams to improve search relevance across ClickUp’s platform.

Leads the design and development of complex frontend systems and product features using Angular and React. Architects scalable frontend patterns, improves performance and engineering velocity, drives testing and code-quality practices, and leads major technical initiatives. Partners cross-functionally with backend, product, design, integrations, and QA; makes technical decisions, mentors engineers, and advances frontend architecture and collaboration across teams.

Leads long-term frontend architecture and technical strategy across major product areas. Designs scalable, performant systems using Angular and React, resolves cross-team challenges, establishes quality and testing standards, mentors senior engineers, and influences technical roadmaps and organizational decisions. The role combines hands-on implementation with company-wide technical leadership and requires deep expertise in frontend scalability, performance optimization, state management, and reusable component architecture.

Build and improve ClickUp’s core product experiences using Angular and React. Responsibilities include architecting reusable frontend code, collaborating with product, design, backend, integrations, and QA teams, improving performance and usability, maintaining unit and integration tests, resolving complex bugs, following state-management patterns, and mentoring teammates in a fast-paced environment.

Own partner services operations including SOWs, invoicing, renewals, access governance, capacity planning, and audit-ready documentation. Build AI-powered workflows, automations, reports, dashboards, and customer health analyses supporting TAM, Solutions, Support, and Partner Services. Analyze operational data, identify risks and opportunities, support retention initiatives, and execute cross-functional programs while driving adoption of new tools and processes.

The Senior Product Manager at ClickUp will own the vision, roadmap, and delivery of a product area, prototype ideas using AI tools, and collaborate with cross-functional teams while leveraging data to improve outcomes.

Lead ClickUp’s visual brand design system, establishing tokens, components, patterns, documentation, templates, and automation-ready assets. Review and approve AI-generated, agency, and externally produced creative while designing high-volume web assets and major brand moments. Rebuild incomplete foundations and create guardrails enabling non-designers and AI tools to consistently produce high-quality, on-brand work.

Manage a defined book of ClickUp customers to drive onboarding, adoption, and measurable outcomes. Deliver technical enablement, configure standard solutions and AI-enabled automations, monitor account health, run adoption plays, and collaborate with sales, product, and senior TAMs to support renewals and expansion.

Own and drive the architecture and roadmap of ClickUp's data platform. Build scalable, reliable data pipelines and AI/ML infrastructure using AWS serverless, Snowflake, dbt, and Terraform. Lead cross-team technical initiatives, optimize cloud costs, establish engineering standards (observability, testing, CI/CD), mentor senior engineers, and influence org-wide architecture decisions.

Manage strategic relationships across a mixed portfolio, drive technical adoption of ClickUp, translate customer requirements into solutions, analyze usage and ROI, proactively boost engagement and adoption, and contribute to regional and global operational process improvements.

Lead and grow the IAM Platform team to deliver an enterprise-grade access management platform (authentication, authorization, SSO, SCIM, audit logs, tokens). Own roadmap, delivery, operational excellence, security, and cross-functional collaboration. Hire and develop engineers, partner with product/security/enterprise customers, and run an AI-native team using agentic workflows to automate reporting and scale impact.

The Senior Frontend Engineer at ClickUp will collaborate with backend teams to develop features, ensure code quality, manage projects, and resolve performance issues using Angular and associated technologies.