Jobs at ClickUp

Manage inbound new-business leads for Growth accounts across EMEA, convert trials and MQLs into paid customers, deliver product demos and presentations, master the ClickUp product, collaborate with Growth and Marketing to optimize pipeline, and identify opportunities to improve pipeline quality.

Own partner services operations including SOWs, invoicing, renewals, access governance, capacity planning, and audit-ready documentation. Build AI-powered workflows, automations, reports, dashboards, and customer health analyses supporting TAM, Solutions, Support, and Partner Services. Analyze operational data, identify risks and opportunities, support retention initiatives, and execute cross-functional programs while driving adoption of new tools and processes.

Lead design of collaboration workflows using AI-driven research and prototyping. Create wireframes, high-fidelity UI prototypes, and animated interactions; run usability testing and user research; automate handoffs to engineering; collaborate with PMs, engineers, and researchers to define product strategy and iterate on designs.

The Senior Product Manager at ClickUp will own the vision, roadmap, and delivery of a product area, prototype ideas using AI tools, and collaborate with cross-functional teams while leveraging data to improve outcomes.

Lead ClickUp’s visual brand design system, establishing tokens, components, patterns, documentation, templates, and automation-ready assets. Review and approve AI-generated, agency, and externally produced creative while designing high-volume web assets and major brand moments. Rebuild incomplete foundations and create guardrails enabling non-designers and AI tools to consistently produce high-quality, on-brand work.

Serve as a technical partner to Sales and Success to deliver demos, build PoVs, create reports/dashboards, respond to RFPs, design AI-driven workflow automations and integrations, and support enterprise customers with up to 50% travel and periodic onsite engagement in Chicago or Dallas markets.

Acquire and convert new SMB customers through lead follow-up, consultative SaaS sales, product demonstrations, and online presentations. Consistently meet or exceed pipeline and sales targets, manage free trials and qualified leads, answer product questions, and support expansion and renewals. Collaborate with Growth and Marketing to improve lead generation, conversion tools, customer segmentation, and pipeline quality while maintaining accurate sales processes and strong cross-functional communication.

Manage a defined book of ClickUp customers to drive onboarding, adoption, and measurable outcomes. Deliver technical enablement, configure standard solutions and AI-enabled automations, monitor account health, run adoption plays, and collaborate with sales, product, and senior TAMs to support renewals and expansion.

Own and drive the architecture and roadmap of ClickUp's data platform. Build scalable, reliable data pipelines and AI/ML infrastructure using AWS serverless, Snowflake, dbt, and Terraform. Lead cross-team technical initiatives, optimize cloud costs, establish engineering standards (observability, testing, CI/CD), mentor senior engineers, and influence org-wide architecture decisions.

Acquire and convert mid-market leads into paid SaaS customers, consistently exceed pipeline and sales targets, conduct product demos, answer customer and product questions, and identify opportunities to improve lead quality and conversion. The role also involves collaborating with Growth and Marketing, managing sales pipelines, supporting expansion and renewals, and responding to RFIs and RFQs.

Lead and coach a 6-10 person SDR team to convert inbound demand into qualified pipeline, improve conversion and funnel efficiency, hire and develop future AEs, build scalable systems and operating cadence, partner with cross-functional teams, and use data to drive performance and coaching.

Manage strategic relationships across a mixed portfolio, drive technical adoption of ClickUp, translate customer requirements into solutions, analyze usage and ROI, proactively boost engagement and adoption, and contribute to regional and global operational process improvements.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.

Lead product analytics for usage, activation, adoption, retention, and expansion. Define metrics, improve instrumentation, build reusable measurement frameworks, apply AI-first analytics workflows, design experiments and observational analyses, create monitoring/alerting, surface insights to influence product decisions, and mentor analysts.

Lead and grow the IAM Platform team to deliver an enterprise-grade access management platform (authentication, authorization, SSO, SCIM, audit logs, tokens). Own roadmap, delivery, operational excellence, security, and cross-functional collaboration. Hire and develop engineers, partner with product/security/enterprise customers, and run an AI-native team using agentic workflows to automate reporting and scale impact.

Manage full sales cycle to expand ClickUp usage within existing customers via cross-sells and upsells. Build pipeline from trials and MQLs, deliver demos, partner with cross-functional teams, and meet/exceed sales targets while becoming a product expert.

Manage full sales cycle with existing ClickUp customers to expand accounts via cross-sell and upsell, convert trials/MQLs to revenue, deliver product demos, master the ClickUp platform, collaborate across functions, and proactively source new expansion opportunities. Role is hybrid (3 days/week in Boston).

Serve as a technical partner to Sales and Success to win and expand enterprise customers by delivering technical presentations, building PoVs, custom reports/dashboards, supporting RFPs, designing AI-driven workflow automations and integrations, and maintaining demos. Role supports Pacific Northwest customers and requires significant customer engagement and travel.

The Engineering Manager will lead a fullstack team in developing and scaling ClickUp's core products, focusing on technical leadership, team management, and product development to enhance performance and user experience.

Lead frontend engineering at ClickUp, defining architecture strategy, solving technical challenges, and mentoring teams for scalable web applications using Angular and React.