Jobs at ClickUp

Leads and develops Technical Account Managers while owning portfolio retention, renewal readiness, expansion, adoption, and delivery quality. Coaches teams on technical solutions, executive engagement, AI agents, workflow automation, and integrations. Establishes scalable playbooks, operating rhythms, partner handoffs, and escalation processes. Collaborates with Sales, Product, Support, Services, CX Operations, and partners to improve customer outcomes and delivery efficiency.

Conduct outbound prospecting through calls, emails, and social outreach; qualify inbound and outbound leads; introduce ClickUp; run discovery; schedule demos and appointments; support new customer acquisition and expansion; and serve as a ClickUp product specialist. The role is hybrid in San Diego or Dallas/Fort Worth, requiring two office days weekly.

Own and improve ClickUp’s voice AI systems, including real-time speech-to-text, audio processing, context-aware transcription, LLM post-processing, mention resolution, formatting, and voice-to-action workflows. Evaluate and integrate ASR models for accuracy, latency, and cost, while collaborating across product and platform teams to deliver voice and multimodal assistant features across desktop, mobile, web, and browser extension products.

Manage and expand relationships with existing mid-market B2B SaaS customers across EMEA. Responsibilities include driving renewals and upsell opportunities, conducting customer workshops, leading consultative conversations, maintaining qualified pipeline coverage, forecasting accurately, and partnering with Customer Success, Renewals, Solutions Engineering, and Revenue Operations. The role requires connecting customer goals to measurable business value and expanding adoption across teams and workflows.

Partners with Sales, Ecosystem, and Revenue Operations to develop financial forecasts, models, recurring reports, variance analyses, and actionable recommendations. The role supports investment decisions, target attainment, efficient growth, and day-to-day business planning while using AI-powered workflows to improve financial analysis and reporting.

Own the full enterprise SaaS sales cycle across the DACH territory, from prospecting and discovery through negotiation and close. Build pipeline through outbound, partner, and inbound channels; manage complex multi-stakeholder deals using MEDDIC/MEDDPICC; maintain accurate CRM data and forecasts; collaborate with Solutions Engineering and Customer Success; expand customer adoption; and provide market feedback to Sales, GTM, and Product teams.

Partner with Sales and Success teams to support enterprise customer acquisition and expansion. Deliver technical presentations, design and deploy customer-specific proof-of-value projects, build reports and dashboards, support RFPs, maintain demo environments, and create AI-driven workflow solutions and integrations. The role requires strategic customer engagement, business process mapping, value selling, and up to 50% travel across the Northeast.

Partners with Sales and Success teams to deliver technical presentations, design customer-specific proof-of-value projects, build reports and dashboards, support RFPs, and maintain demo environments. Advises enterprise customers on AI workflow automation, integrations, cloud transformation, and business process improvements. Requires strong technical communication, solution design, value selling, and customer-facing skills, with travel up to 50% across the Midwest and Northeast.

Build and operate scalable AWS cloud infrastructure centered on Amazon EKS, networking, infrastructure-as-code, and self-hosted services. Automate shard deployments, implement Terraform guardrails and secure ingress, support multi-region growth, and meet reliability, disaster recovery, compliance, and security requirements. Partner cross-functionally, troubleshoot application and infrastructure issues, participate in on-call and incident response, and use AI tools to improve engineering workflows.

Design, scale, and optimize ClickUp's search infrastructure using OpenSearch/Elasticsearch. Improve relevance, speed, and real-time indexing, build vector search capabilities, create evaluation frameworks, and collaborate with AI/backend/product teams to integrate and troubleshoot search at scale.

Lead and develop a commercial sales organization across the UK and EMEA. Own pipeline generation, deal execution, forecasting, revenue attainment, hiring, rep coaching, and team performance. Establish scalable sales processes, improve productivity through CRM data and metrics, and partner with Growth, Marketing, Operations, and Product to strengthen customer outcomes. Report regional performance and forecast insights to senior leadership while fostering an inclusive, high-performing culture.

Lead enterprise SaaS implementations from pre-sales through go-live, stabilization, adoption, and handoff. Own client relationships, delivery scope, schedules, budgets, margins, governance, risks, change management, AI adoption, and value realization. Coordinate distributed cross-functional teams and executive stakeholders, manage escalations, identify expansion opportunities, and help build ClickUp’s Engagement Management practice through playbooks, templates, and AI-enabled workflows.

Leads a recruiter pod while personally managing quota-carrying GTM hiring across sales teams and regions. Coaches recruiters, owns hiring quality and funnel performance, partners with sales leadership, and builds an AI-forward recruiting function. The role also develops Boston’s GTM talent community through events, manages reporting and forecasting, and serves as a strategic talent partner for territories, competitors, and workforce planning.

Leads a hands-on product engineering team, owning hiring, development, delivery, architecture, code quality, reliability, and operational health. Partners with product and design to prioritize customer-focused work, manages milestones and dependencies, and contributes directly through code reviews, debugging, prototypes, and production fixes. Builds AI-native engineering workflows using agentic tools while maintaining security, correctness, human review, and strong engineering standards.

Lead and coach a frontline B2B SaaS Account Executive team across EMEA. Own pipeline generation, deal execution, forecasting, quota attainment, CRM hygiene, operating cadence, and rep development. Partner with Growth, Marketing, Operations, and Product to improve conversion and customer value. Build scalable sales processes, strengthen performance management, and report team results and pipeline health to senior leadership.

Acquire and grow Growth segment customers by converting trials, qualified leads, and demo requests into paid SaaS accounts. Conduct consultative sales presentations and product demos, manage pipeline and sales targets, answer product questions, and support expansion and renewals. Partner with Growth and Marketing to improve lead generation, conversion tools, customer segmentation, and pipeline quality.

Own the post-sales lifecycle for enterprise SaaS customers, leading implementation, onboarding, adoption, workflow optimization, AI enablement, and account health. Design scalable workflows, automations, and AI agents tied to customer outcomes. Manage stakeholder relationships, identify expansion and renewal opportunities, and collaborate with Sales, Product, Engineering, and Support. Use adoption data and account insights to drive measurable business value across a strategic book of business.

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Lead a developer productivity engineering team responsible for CI/CD, build systems, internal tooling, and AI-augmented development workflows. Improve developer experience, engineering velocity, and software quality through scalable infrastructure, productivity metrics, AI tool adoption, coaching, and governance. Partner cross-functionally, mentor engineers, evaluate AI technologies and costs, and establish standards for security, correctness, licensing, and data handling.

Accelerate partner-sourced and partner-influenced revenue across APAC through technical enablement, co-selling, solution design, demonstrations, AI transformation workshops, and partner certification. Lead enterprise pre-sales from discovery through proof of concept and handoff, support strategic direct opportunities, recruit and develop partners, and coordinate with internal teams on integrations, RFPs, professional services, and customer success. The role requires building scalable enablement programs, managing reseller workflows, and traveling up to 50% from Sydney.