Teams at ClickUp

Leads and develops Technical Account Managers while owning portfolio retention, renewal readiness, expansion, adoption, and delivery quality. Coaches teams on technical solutions, executive engagement, AI agents, workflow automation, and integrations. Establishes scalable playbooks, operating rhythms, partner handoffs, and escalation processes. Collaborates with Sales, Product, Support, Services, CX Operations, and partners to improve customer outcomes and delivery efficiency.

Conduct outbound prospecting through calls, emails, and social outreach; qualify inbound and outbound leads; introduce ClickUp; run discovery; schedule demos and appointments; support new customer acquisition and expansion; and serve as a ClickUp product specialist. The role is hybrid in San Diego or Dallas/Fort Worth, requiring two office days weekly.

Own and improve ClickUp’s voice AI systems, including real-time speech-to-text, audio processing, context-aware transcription, LLM post-processing, mention resolution, formatting, and voice-to-action workflows. Evaluate and integrate ASR models for accuracy, latency, and cost, while collaborating across product and platform teams to deliver voice and multimodal assistant features across desktop, mobile, web, and browser extension products.