Teams at ClickUp

Own the post-sales lifecycle for enterprise SaaS customers, leading implementation, onboarding, adoption, workflow optimization, AI enablement, and account health. Design scalable workflows, automations, and AI agents tied to customer outcomes. Manage stakeholder relationships, identify expansion and renewal opportunities, and collaborate with Sales, Product, Engineering, and Support. Use adoption data and account insights to drive measurable business value across a strategic book of business.

Own strategic technical relationships for enterprise customers across EMEA. Lead ClickUp onboarding, implementation, workflow design, adoption, account health, AI enablement, and automation initiatives. Translate business requirements into scalable solutions, guide stakeholders through change management, track usage and ROI, identify expansion opportunities, and collaborate with Sales, Product, Engineering, and Support to deliver measurable customer outcomes.

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.