Jobs at ClickPost

Own US marketing strategy and execution for a B2B SaaS company, driving demand generation, sales enablement, product marketing, events, PR, partnerships, and pipeline reporting. The role manages MQLs, demos, CAC, channel performance, and marketing-sourced revenue while coordinating India-based cross-functional specialists. It requires hands-on HubSpot and LinkedIn Ads expertise, strong US-market writing, SaaS marketing experience, and the ability to operate independently as a senior individual contributor.

Create social media creatives, campaign assets, sales presentations, marketing collateral, landing page designs, image edits, mockups, and branding materials. Maintain visual consistency across brand touchpoints and explore AI tools to improve design workflows. The role requires basic knowledge of Figma, Adobe Creative Cloud tools, Canva, and AI platforms, plus understanding of typography, layout, color, and visual hierarchy.

Build and deploy machine learning and deep learning models for logistics, including delivery prediction, ETA estimation, anomaly detection, recommendations, forecasting, and delivery-failure resolution. Explore and transform large datasets, build Databricks and Spark pipelines, run experiments, monitor model performance and drift, and communicate actionable insights to product, engineering, business teams, and leadership.

Paid six-month software engineering internship developing high-throughput integrations for ClickPost’s logistics intelligence platform. The intern will contribute to production systems processing over one million shipments daily, using Java or Kotlin and technologies including PostgreSQL, ScyllaDB, Kafka, RabbitMQ, cloud platforms, and monitoring tools. Responsibilities expand from onboarding and initial production contributions to end-to-end platform development, automation, visibility, and velocity improvements.

Lead vision, roadmap, discovery, and execution for AI-powered enterprise products. Partner with engineering, data science, design, and go-to-market teams to launch and scale features, improve model adoption and performance, and drive measurable business outcomes. Responsibilities include customer research, experimentation, analytics, product launches, adoption, cross-sell opportunities, and squad leadership. The role requires expertise in LLMs, RAG, agentic workflows, embeddings, prompt engineering, and AI evaluation.

Lead ClickPost’s US international expansion product strategy, roadmap, positioning, and go-to-market efforts. Own market research, competitive analysis, PRDs, sprint execution, onboarding, support processes, AI-powered product innovation, enterprise demos, sales enablement, and customer retention. Track SaaS and product metrics including MRR, pipeline conversion, activation, retention, and churn while collaborating closely with engineering, design, sales, marketing, and leadership.

Build and scale ClickPost’s centralized Voice AI platform for real-time conversations across telephony, web, and WhatsApp. Responsibilities include developing backend services, integrating LLMs, STT, TTS, and telephony systems, creating reusable orchestration infrastructure, monitoring conversation quality, enabling analytics and testing, and optimizing latency, reliability, cost, deployment, and scalability.

Own a portfolio of B2B SaaS customer accounts, drive product adoption, retention, renewals, and expansion. Build stakeholder relationships, conduct business reviews, monitor account health, manage escalations, support billing follow-ups, and identify upsell opportunities. Collaborate with Product, Support, Onboarding, Sales, and Finance teams, gather customer feedback, and promote advocacy. Use AI tools, Excel, and reporting skills to improve customer insights, account planning, communication, and productivity.

Own paid acquisition strategy, budgets, channel mix, forecasts, and pipeline revenue across multiple product lines and geographies. Manage campaigns across Google, Meta, LinkedIn, and YouTube, while testing additional channels. Build experimentation roadmaps covering audiences, creative, offers, landing pages, and bidding. Analyze the full funnel from costs through SQLs, pipeline, and CAC, collaborate with marketing and sales teams, monitor market trends, and communicate performance and decisions to leadership.

Lead product strategy, roadmap ownership, launches, customer discovery, feature adoption, and product experience improvements for B2B e-commerce products. Collaborate with engineering, design, and customer-facing teams; manage squad execution; identify growth opportunities; and mentor or hire product talent. The role requires strong product management experience, enterprise product launch expertise, strategic planning, stakeholder management, and familiarity with AI, APIs, UI design, e-commerce, and agile methodologies.

Drive new business growth for ClickPost by managing the full enterprise sales cycle, from prospecting through closing. Build the company’s presence among e-commerce and retail brands, engage C-suite stakeholders, develop consultative sales strategies, manage pipelines, and achieve revenue targets. The role requires selling SaaS technology solutions, collaborating with product teams, analyzing competitive landscapes, and traveling as needed.

Develop and manage strategic partnerships across India’s D2C ecosystem. Educate partners, identify market opportunities, generate qualified sales pipeline, support joint marketing initiatives, and nurture corporate relationships. The role focuses on market development, partnership strategy, business growth, and referral generation for ClickPost’s B2C offerings.

Generate new business opportunities through outbound prospecting across phone, email, and LinkedIn. Qualify leads, conduct discovery calls, educate prospects on ClickPost’s SaaS solutions, and schedule meetings for account executives and demo engineers. Maintain accurate CRM records, collaborate with sales and marketing, optimize outreach campaigns, manage a lead pipeline, support account expansion, and contribute prospect feedback, market insights, and mentoring to team success.