The Role
Drive new business growth for ClickPost by managing the full enterprise sales cycle, from prospecting through closing. Build the company’s presence among e-commerce and retail brands, engage C-suite stakeholders, develop consultative sales strategies, manage pipelines, and achieve revenue targets. The role requires selling SaaS technology solutions, collaborating with product teams, analyzing competitive landscapes, and traveling as needed.
Summary Generated by Built In
Job Title : Sales Manager
Department : Sales
Location : Bangalore
About Us:
Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.
And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.
We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
Role Summary:
This role drives new business growth by expanding ClickPost’s presence in the E-commerce and retail segment, engaging C-suite executives, and closing high-value deals. As a key revenue driver, this role directly contributes to ClickPost’s growth strategy, strengthens market positioning, and aligns sales efforts with product innovation and customer needs.
You are someone who we can count on to
- End-to-end sales cycle management – from prospecting to closing deals.
- Building and expanding ClickPost’s presence in the E-commerce and retail segment.
- Engaging with C-suite executives to drive consultative sales.
- Strategic deal-making to achieve new customer acquisition targets.
- How to sell in a fast-growing SaaS and logistics-tech environment.
- Deep industry insights into E-commerce, retail, and supply chain optimization.
- Advanced sales methodologies for engaging enterprise clients and C-level stakeholders.
- The impact of data-driven decision-making in refining sales strategies.
- Sales strategies by analyzing competitive landscapes and refining best practices.
- Collaboration between sales and product teams to align customer needs with product innovation.
- Efficiency in deal closure through strong pipeline management and consultative selling.
What you will need to crack this role
- 4+ years of enterprise sales experience in selling technology solutions (SaaS Products)
- Proven track record of meeting and exceeding revenue quotas.
- Excellent communication skills with the ability to articulate the strategic importance of technology.
- Willingness to travel as required.
- Strong analytical and process-driven mindset.
Why You’ll Love Being an Account Executive at ClickPost
Joining ClickPost as an Account Executive (AE) isn’t just about closing deals—it’s about owning the full sales cycle and driving real impact in the fast-growing SaaS logistics space. Here’s why this role is an exciting next step in your career:
- Be a Key Driver of Growth - As an AE, you’ll play a pivotal role in expanding ClickPost’s footprint, working directly with e-commerce and retail brands to solve their logistics challenges. Your ability to build relationships, consult clients, and close deals will directly influence the company’s success.
- Sell a Game-Changing Product - ClickPost is transforming logistics for top D2C brands, solving real pain points like delayed deliveries, tracking inefficiencies, and post-purchase experience gaps. With a strong product-market fit, you’ll be selling a platform that customers genuinely need.
- Work with High-Growth Brands - Our customers include some of the most innovative e-commerce and retail brands, and you’ll play a direct role in helping them optimize logistics and scale their businesses. Every deal you close contributes to their success—and ours.
Skills Required
- 4+ years of enterprise sales experience selling technology solutions or SaaS products
- Proven track record of meeting and exceeding revenue quotas
- Excellent communication skills and ability to articulate the strategic importance of technology
- Willingness to travel as required
- Strong analytical and process-driven mindset
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The Company
What We Do
ClickPost is a post-purchase intelligence and logistics software platform for eCommerce and direct-to-consumer brands. It helps companies manage shipment tracking, carrier decisions, delivery exceptions, proactive customer communications, and returns. By applying data science and AI across carrier and shipment operations, ClickPost enables brands to improve delivery performance, recover revenue, scale fulfillment, and turn post-purchase experiences into customer loyalty and repeat sales.
