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Cloud • Greentech • Software • Energy • Solar • Renewable Energy
The Customer Success Manager will onboard new customers, support software feature adoption, maintain business relationships, and contribute to product development and technical writing. They will ensure customer satisfaction throughout the configuration process and assist in improving product support materials while striving to meet sales renewal targets.
Cloud • Greentech • Software • Energy • Solar • Renewable Energy
The Customer Delivery Manager will oversee the onboarding of utility customers to various software platforms, ensuring high-quality training and documentation. Responsibilities include managing customer expectations, maintaining business relationships, and configuring data integrations. The role requires strong project management skills, a focus on customer experience, and the ability to analyze and interpret complex datasets.