Jobs at CJ Foodville USA

Leads U.S. brand strategy, consumer insights, creative direction, merchandising, and brand governance for a bakery café business. Oversees creative team members, integrated campaigns, local marketing materials, global design adaptation, agency and production partners, budgets, asset management, and quality control. Translates research and business priorities into positioning, creative systems, guest experiences, and scalable brand standards while partnering with cross-functional teams and CJ Foodville Korea.

Develops the Tous les Jours franchise network by identifying prospective franchisees, conducting cold outreach, presenting the brand, expanding into new markets, building client relationships, and reporting development results. The role requires business development, sales or marketing experience, strong communication and organization, project management abilities, and proficiency with Microsoft Office.

Supports daily SAP operations, user support, security and authorization administration, interface monitoring, governance, compliance, and master data management. Troubleshoots SAP, integration, and data issues; manages roles, access certifications, SoD controls, audits, and system interfaces. Maintains Material Master, Business Partner, BOM, pricing, and organizational data. Develops procedures, reports, dashboards, and training materials while coordinating with business teams, IT, vendors, and junior staff on improvements, projects, upgrades, and transformations.

Provides day-to-day IT and administrative support, including configuring equipment, troubleshooting basic hardware and software issues, tracking assets, preparing devices and accounts for new hires, reviewing invoices, maintaining documentation, processing purchase requests, and communicating with vendors. Requires foundational IT knowledge, strong organization, customer-service skills, and Korean-English bilingual proficiency.

Develops sweet breads, donuts, frozen dough, and other bakery products from concept through commercialization. Responsibilities include formulation, prototyping, sensory and quality testing, ingredient and process optimization, analytical evaluation, cost management, documentation, pilot production, launch support, supplier collaboration, and training. The role also supports food safety, allergen compliance, corrective actions, and post-launch product improvements across manufacturing plants and retail locations.

Provides entry-level administrative and operational support for procurement and sourcing activities. Responsibilities include maintaining SAP and SRM records, organizing supplier quotations and documentation, communicating with suppliers, preparing price comparisons, supporting supplier onboarding, tracking inventory and purchase orders, consolidating requisitions, and preparing routine procurement reports. The role also handles general administrative tasks and data research under supervision.

Supports corporate, executive, employee, franchisee, and customer communications. Drafts and edits messaging, presentations, FAQs, announcements, customer response templates, and executive materials. Manages communication projects, approval workflows, calendars, events, and distribution channels while coordinating with cross-functional teams. Monitors feedback, summarizes engagement, and supports sensitive customer and reputation-related communications.

Leads enterprise-wide FP&A, budgeting, forecasting, long-range planning, financial modeling, variance analysis, dashboards, executive reporting, and strategic initiatives. Partners with executives, cross-functional leaders, and Korea headquarters to translate operational performance into financial insights, business cases, and recommendations. Prepares C-suite and board materials, manages concurrent projects, improves reporting processes, and mentors junior analysts.

Coordinates product material ordering, inventory planning, shipment tracking, regional distribution, import activities, manufacturing schedules, and promotional material delivery. Maintains product codes and master data in SAP and GFIMS, monitors forecasts and inventory usage, identifies supply or delivery issues, and supports product launches through cross-functional communication with operations, logistics, procurement, manufacturing, marketing, and Korea Headquarters.

Handles order processing, purchase order entry, warehouse documentation, invoice verification, receiving and shipping checks, inventory tracking, delivery scheduling, and monthly physical inventory counts. Reports shortages, overages, and aging inventory while supporting warehouse supervisors and workers. Requires strong organization, communication, prioritization, attention to detail, computer skills, and English-Korean bilingual ability.

Manages a portfolio of franchise locations, advising franchisees on sales growth, POS analysis, menu optimization, brand compliance, QSC standards, and operational improvements. Supports new store openings through setup, training, launch-day operations, and stabilization. Resolves franchisee issues, coordinates corporate policy implementation, supports collections and compliance, and collaborates with marketing, supply chain, legal, accounting, and other corporate teams. Requires frequent domestic travel for store visits and openings.

Leads end-to-end supply chain planning, including demand, supply, inventory, capacity, and Sales and Operations Planning. Develops strategies balancing service, cost, and efficiency; monitors logistics, inventory, returns, disposal, and stockout KPIs; identifies bottlenecks and risks; and supports ERP and supply chain system optimization. The role requires cross-functional collaboration, analytical problem-solving, project management, bilingual Korean and English communication, and expertise in SCM, logistics, inventory, trucking, or warehouse operations.

Manages pilot production processes, manufacturing routings, production versions, and initial production scheduling for cake manufacturing. Supports new product introduction, process optimization, quality improvement, material substitutions, labor and time analysis, and production documentation. Collaborates with Production, Quality, and Engineering teams while troubleshooting mechanical and electrical issues and ensuring food safety and workplace compliance.

Leads on-site new store opening execution for franchise locations, coordinating setup, training, product preparation, equipment readiness, store standards, and operational stabilization. Supports franchisees and store teams, monitors performance and operational gaps, conducts store visits, coaches employees, manages corrective actions, escalates risks, and communicates progress to regional leadership. Requires regional travel of up to 75%.

Supports daily supply chain operations through order processing, inventory control, warehouse coordination, inbound and outbound logistics, shipment scheduling, and data management. Maintains accurate ERP records, verifies purchase orders and invoices, assists with receiving, picking, shipping, and inventory counts, and communicates with vendors, carriers, warehouse staff, and internal teams to resolve issues and ensure timely product fulfillment.

Supports supply chain operations by processing orders in SAP, generating picking documentation, coordinating deliveries and warehouse receiving, verifying invoices, and maintaining accurate inventory records. Performs inventory reconciliations, monitors shortages and aging items, assists with physical counts, communicates with franchise stores and vendors, and supports warehouse supervisors and staff. The role requires strong organization, attention to detail, bilingual English and Korean communication, and the ability to prioritize in a high-stress environment.

Supports strategic sourcing through RFQs, supplier coordination, quotation and cost analysis, supplier onboarding, and procurement data management. Maintains accurate records in SRM and SAP, tracks pricing and supplier performance, manages sourcing documentation, and coordinates with R&D, Marketing, and internal teams on new product sourcing. Ensures procurement process and documentation compliance while supporting multiple sourcing projects.