Jobs at City of Philadelphia

Leads internal and external communications for Philadelphia DHS, including public relations, crisis and media relations, press materials, social media, advertising, branding, stakeholder engagement, events, and communication strategy. Oversees website and collateral updates, vendor contracts, performance reporting, and communications outcomes. Supervises staff and coordinates with City agencies, the Mayor’s Press Office, community organizations, and media. Requires occasional extended or nontraditional hours.

Serves as strategic advisor to the Managing Director, coordinating executive priorities, cross-department initiatives, policy analysis, meetings, communications, and special projects. Tracks organizational goals, prepares briefings and recommendations, resolves operational issues, manages confidential matters, and liaises with the Mayor’s Office, City Council, departments, elected officials, and community stakeholders. Represents the Managing Director in meetings and public events while supporting timely execution of mayoral priorities.

Administer and expand a hybrid AWS cloud environment spanning GovCloud and commercial organizations. Responsibilities include designing secure cloud workloads, automating infrastructure configuration and deployment with Infrastructure as Code, documenting standards, governing multi-account environments, monitoring usage, forecasting and optimizing costs, and improving reliability. The engineer collaborates with architecture and engineering teams, supports cloud modernization, troubleshoots proactively, and applies AWS networking, security, architecture, and data integration concepts.

Leads daily operations for Philadelphia’s Child and Family Services division, overseeing placement services, family court, nursing, psychology, data services, health management, and provider relations. Develops strategic plans, policies, budgets, and operational initiatives to improve child welfare outcomes. Supervises multiple teams, collaborates with community providers and stakeholders, manages mandated services, represents the Deputy Commissioner, and supports safety, permanency, and well-being for children and families.

The Business Analyst leads technology-related business process initiatives from requirements gathering through implementation, testing, assessment, and continuous improvement. Responsibilities include interviewing stakeholders, analyzing workflows, defining requirements, writing use cases, evaluating technology solutions, coordinating testing, supporting project and portfolio management, managing stakeholder relationships, monitoring service delivery, and reporting project and client satisfaction outcomes to PMO leadership.

Leads the Free Library of Philadelphia’s human resources strategy, including DEI, recruitment, onboarding, compensation, payroll, employee and labor relations, training, safety, risk management, EEOC compliance, policy development, and HR reporting. Advises executive leadership and presents to Library and Foundation boards. Oversees Foundation employee compliance and promotes an inclusive, legally compliant workplace.

Provides executive and administrative support to a Philadelphia City Councilmember, managing scheduling, correspondence, meeting preparation, records, reimbursements, and follow-up. Oversees City Hall office operations, supplies, mail, databases, interns, tours, and accommodations. Serves constituents and community stakeholders, coordinates neighborhood service requests, and plans office and community events. Requires strong organization, communication, community engagement, and administrative judgment, plus neighborhood mobility and reliable transportation.

Provides advanced legal and policy support for civil rights enforcement, investigations, mediation, education, and policy development. Advises intake staff and investigators, conducts legal research, drafts complaints and legal analyses, monitors legislative and judicial developments, develops training and public materials, supports mediation programs, and represents the Commission externally. Supervises legal interns and volunteer mediators while working independently with senior leadership.

Serve as the functional analyst for pre- and post-award grants, projects, contracts, billing, and receivables during an ERP/DW/BI implementation. Define future-state processes, configure and test system setups, produce training and procedures, support deployment, troubleshoot production issues, evaluate vendor releases, and perform ongoing optimization and regression testing.

Lead and build the City of Philadelphia Office of Prison Oversight. Set strategic goals, recruit and manage staff, oversee inspections, investigations (including deaths in custody), review policies and data, issue public reports and recommendations, manage a $1.4M budget, engage stakeholders, and run community education and reporting systems to improve prison conditions and compliance with best practices.

Lead and manage high-priority public safety IT projects through all lifecycle phases. Define scope, budget, schedules, assemble teams, ensure compliance with OIT PMO/SDLC, prepare status reports and dashboards, and mentor staff to deliver enterprise solutions on time and within budget.

Serve as the primary department-facing advisor to identify operational needs, document processes, recommend platform-neutral technology solutions, coordinate implementation with technical teams, and track requests through discovery, approval, launch, and post-implementation review. Build relationships, advise on OIT service catalog, support process improvement, and ensure solutions meet governance, security, and reporting needs.

Leads day-to-day production of PHLgovTV’s flagship episodic public affairs and neighborhood series. Owns episodes from research and guest booking through scripting, studio and field production, edit supervision, quality control, and delivery. Guides producers, coordinates hosts and crews, manages production tracking and KPIs, and ensures captioning and editorial standards. Requires strong storytelling, writing, interviewing, production management, and editing skills, with at least four years of professional video or television production experience.

Manages the department’s full accounts payable cycle, including invoice coding, purchase order matching, approvals, payment posting, and employee expense reports. Maintains vendor billing and payment records, responds to payment inquiries, resolves invoice discrepancies and tax compliance issues, and coordinates with Finance, project managers, staff, and vendors. Ensures adherence to accounts payable policies and procedures while investigating and communicating payment issues.

Manage internal operations for the Office of Community Empowerment and Opportunity, overseeing IT, fleet, safety, telephony, asset/inventory management, and supervisory staff. Ensure compliance with City and funder requirements, implement workflows, troubleshoot operational issues, liaise with OIT, chair the Safety Committee, and support equitable operations across units.

Lead legal and policy work for Parks & Recreation: negotiate and draft leases, licenses, MOUs, manage lawsuits and Right to Know requests, coordinate with City Law Department, support legislation, and advise on contracts, RFPs, and partnerships.

Lead procurement data management and analysis to inform operational improvements. Produce recurring and ad hoc reports, manage process-improvement projects, evaluate legislation and policy impacts, and engage stakeholders to implement data-driven procurement strategies.

The ERP Data Analytics and Reporting Analyst handles requirements gathering, report configuration, and post-implementation support for the ERP system.

Support implementation and post-implementation ERP reporting and analytics: gather/report requirements, configure and test reports, write specs and user procedures, create/retrofit reports, execute testing, document issues and enhancements, train users, and provide ongoing maintenance and optimization.

Manage and secure DPH IT operations: monitor logs and network traffic, administer security systems (firewalls, IDS, antivirus), remediate vulnerabilities, review penetration tests, conduct forensics and audits, document processes, lead security projects, and coordinate with OIT and stakeholders.