Jobs at City of Philadelphia

Manage and secure the City of Philadelphia’s SIEM and security infrastructure. Responsibilities include onboarding QRadar components, administering Juniper JSA and IBM QRadar appliances, creating compliance and audit rules, maintaining threat lists and log sources, monitoring data retention, managing SIEM accounts through Active Directory, applying upgrades and patches, and documenting procedures. The role requires collaboration across IT teams to maintain secure, reliable municipal network capabilities.

Build neighborhood coalitions and community partnerships through outreach, canvassing, phone banking, surveys, focus groups, meetings, forums, and events. Develop neighborhood engagement plans with SMART goals, recruit and train trusted community voices, coordinate volunteers, monitor progress, prepare reports, and provide administrative support. The role advances poverty alleviation, inclusive growth, and community empowerment across Philadelphia neighborhoods.

Manages the Mayor’s Office of Education’s fiscal operations, including budget development, expenditure tracking, financial reporting, payroll preparation, invoice processing, contract monitoring, and procurement support. Prepares monthly and quarterly reports, reconciles petty cash, monitors program spending, supports RFPs and procurements, and maintains accurate financial records. The role also develops efficient financial procedures and collaborates with program staff, operations, and city departments to ensure compliance and timely payments.

Manages cross-departmental digital workflow and technology projects for Philadelphia city departments. Responsibilities include developing work plans and budgets, monitoring timelines, costs, contracts, and performance, coordinating stakeholders, documenting requirements, supporting low-code/no-code application initiatives, ensuring regulatory compliance, and communicating project status to leadership and external stakeholders.

Leads Philadelphia’s Community Wellness and Recovery initiative addressing homelessness and opioid use disorder. Oversees residential wellness campuses, service providers, staff, budgets, facilities, capital improvements, licensing, zoning, community communications, and public-private partnerships. Coordinates across city departments and external agencies to expand housing, recovery, outpatient, and wellness programming while ensuring safe, effective, compliant operations.

Provides first- and second-level technical support for Windows endpoints, mobile devices, applications, connectivity, user access, and vehicle diagnostic technologies. Administers Intune, Active Directory, Entra ID, Group Policy, and Microsoft 365; performs deployments, patching, device lifecycle management, scripting, documentation, asset tracking, and troubleshooting. Coordinates with vendors and citywide IT teams while supporting technology projects and fleet staff.

Manages constituent inquiries involving zoning, development, infrastructure, code enforcement, and land use. Represents the Council office at community meetings and public hearings, coordinates outreach, supports Registered Community Organizations, and builds relationships with residents, agencies, nonprofits, and developers. Conducts research and policy analysis on housing and equitable development, prepares maps, databases, memos, newsletters, and instructional materials, and supports legislative committees and constituent services.

Leads OEO data strategy, statistical analysis, reporting, and research initiatives. Oversees quarterly participation reports, annual reports, disparity studies, data imports, software maintenance, and ad hoc analyses. Supervises an Information Management Analyst, ensures data integrity across city systems, supports budget and meeting preparation, and translates complex information for public officials and residents. The role also manages digital process improvements and collaborates with legal, communications, finance, and other city departments.

Produces PHLgovTV original programming, PSAs, interstitials, and hearing-context segments from research and scripting through field or studio production and final delivery. Books and prepares guests, supervises edits, maintains production records, coordinates bilingual content, ensures captioning timelines, and supports live government hearing coverage. Requires strong writing, story judgment, independent production skills, NLE proficiency, and organization across multiple deadlines.

Defend the City of Philadelphia and its employees in tort litigation, primarily in the Philadelphia Court of Common Pleas. Manage arbitration cases and appeals, conduct discovery, investigations, depositions, and expert work, attend court conferences, draft pleadings and motions, negotiate settlements, and independently manage cases through settlement or trial.

Provides executive leadership for Philadelphia’s Clean and Green Initiatives, overseeing sanitation, neighborhood improvement, and quality-of-life programs. Develops data-driven citywide strategies addressing litter, dumping, graffiti, abandoned vehicles, vacant lots, and nuisance properties. Aligns departments, budgets, resources, and performance measures while advising the Mayor and senior officials. Builds partnerships with communities, businesses, nonprofits, and government stakeholders to improve neighborhood conditions, particularly in underserved areas.

Leads low-code and no-code application delivery for city departments. Configures business applications, CRM tools, forms, reports, dashboards, workflows, automations, permissions, and notifications. Translates stakeholder requirements into technical solutions, establishes platform standards, supports testing and implementation, creates service catalog content, partners on training, and provides documentation and ongoing support. Evaluates platform fit, validates AI-assisted configurations, promotes reusable solution patterns, and manages application adoption and enhancement needs across departments.

Leads the Technical Business Relationship Management and Department Solutions Team, managing department relationships, service catalog advisory, technology discovery, platform recommendations, governance, escalation, reporting, and continuous improvement. Acts as a trusted advisor between Philadelphia departments and OIT, ensuring solutions align with business needs, cybersecurity, data governance, supportability, cost, and enterprise technology standards. Oversees an initial nine-department service model and guides staff, technical teams, and leadership through responsible technology delivery.

Leads internal and external communications for Philadelphia DHS, including public relations, crisis and media relations, press materials, social media, advertising, branding, stakeholder engagement, events, and communication strategy. Oversees website and collateral updates, vendor contracts, performance reporting, and communications outcomes. Supervises staff and coordinates with City agencies, the Mayor’s Press Office, community organizations, and media. Requires occasional extended or nontraditional hours.

Administer and expand a hybrid AWS cloud environment spanning GovCloud and commercial organizations. Responsibilities include designing secure cloud workloads, automating infrastructure configuration and deployment with Infrastructure as Code, documenting standards, governing multi-account environments, monitoring usage, forecasting and optimizing costs, and improving reliability. The engineer collaborates with architecture and engineering teams, supports cloud modernization, troubleshoots proactively, and applies AWS networking, security, architecture, and data integration concepts.

Leads daily operations for Philadelphia’s Child and Family Services division, overseeing placement services, family court, nursing, psychology, data services, health management, and provider relations. Develops strategic plans, policies, budgets, and operational initiatives to improve child welfare outcomes. Supervises multiple teams, collaborates with community providers and stakeholders, manages mandated services, represents the Deputy Commissioner, and supports safety, permanency, and well-being for children and families.

The Business Analyst leads technology-related business process initiatives from requirements gathering through implementation, testing, assessment, and continuous improvement. Responsibilities include interviewing stakeholders, analyzing workflows, defining requirements, writing use cases, evaluating technology solutions, coordinating testing, supporting project and portfolio management, managing stakeholder relationships, monitoring service delivery, and reporting project and client satisfaction outcomes to PMO leadership.

Provides advanced legal and policy support for civil rights enforcement, investigations, mediation, education, and policy development. Advises intake staff and investigators, conducts legal research, drafts complaints and legal analyses, monitors legislative and judicial developments, develops training and public materials, supports mediation programs, and represents the Commission externally. Supervises legal interns and volunteer mediators while working independently with senior leadership.

Serve as the functional analyst for pre- and post-award grants, projects, contracts, billing, and receivables during an ERP/DW/BI implementation. Define future-state processes, configure and test system setups, produce training and procedures, support deployment, troubleshoot production issues, evaluate vendor releases, and perform ongoing optimization and regression testing.

Lead and manage high-priority public safety IT projects through all lifecycle phases. Define scope, budget, schedules, assemble teams, ensure compliance with OIT PMO/SDLC, prepare status reports and dashboards, and mentor staff to deliver enterprise solutions on time and within budget.