Account Director

To drive revenue from the Strategic Account Management team which holds a growing portfolio of Cision’s most important insight clients. To effectively manage a territory in conjunction with pre-set revenue and performance related targets.

Pre-set revenue and performance targets would include revenue retention rates and upsell opportunities within a defined portfolio of customers.

The role is defined but not limited to the following duties and responsibilities:

• To reach or exceed annual and monthly personal targets across Media Analysis, Media Monitoring, Media Database, Insight services and social media within Strategic accounts.
• Compile and implement a sales plan for the territory.
• Create and maintain a highly focussed culture with an emphasis on proactive contact.
• Compile supplementary sales plans and projects as appropriate across the year.
• To drive revenue from existing Strategic clients, across all Cision portfolio of PR products and services.
• Predict future downturns in revenue and ensure plans in place to make up short fall.
• Formulate and implement account management strategies that provide an appropriate level of focus on clients relative to requirements, budget, and future revenue potential.
• Complete management responsibility for your territory involving planning, revenue management, forecasting, and analysis.
• Key member of the UK account management team, responsible for innovative, motivational, and highly focused techniques, tactics and initiatives.
• Develop a comprehensive understanding of all Cision and Brandwatch products and services and the competitor marketplace.
• Liaise with internal teams including but not limited to Marketing and Events to identify, plan, and execute campaigns, Operations and Client Service to maintain a shared understanding of client satisfaction, risk and actions to mitigate.
• Work with product to provide feedback on current and future client requirements.
• Ensure affective adoption and usage of the CRM system to provide management visibility.

Essential skills and experience:

• Track record of exceeding targets.
• Ability to communicate and influence at all levels within the organisation.
• Ability to build and foster relationships with key stakeholders within the organisation.
• Problem solver.
• Customer focus.
• Negotiation skills.
• Results focus.

Key internal relationships:

• Customer Service
• Operations team
• Finance
• Marketing
• Insight
• Legal

What we offer:

• A competitive compensation package with a solid base salary and an uncapped commission model.
• A role within a high-performing sales team at a growth-driven company.
• An open, informal, diverse, and multinational working environment, including flexible working arrangements.
• 25 days of PTO per year to support a healthy work-life balance, plus paid sick days.
• Comprehensive employee benefits, including a personal pension scheme, life insurance, a healthcare cash plan, dental contributions, gym subsidies, cycle-to-work schemes, and discounts on dining.
• Access to a Virtual GP service.
• Employee Assistance Programme (EAP) for support and well-being.
• Eye care test contributions.
• Participation in the Cision Global Charitable Giving Program.