Jobs at Ciklum

Own the full backend software development lifecycle, including architecture, implementation, testing, deployment, and production support. Design RESTful APIs and distributed systems, optimize large-scale databases, and use AWS, Docker, Kubernetes, serverless technologies, and CI/CD pipelines. Contribute to technical strategy and agentic software development initiatives while collaborating with cross-functional teams and mentoring engineers.

Own, audit, validate, optimize, and modernize statistical models written in R. Build and deploy new predictive models and analytical features, improve production code quality, collaborate with data engineering, communicate technical findings to stakeholders, and mentor junior data scientists. The role requires advanced statistical modeling expertise, strong R proficiency, and experience improving complex algorithms.

Own, audit, validate, and optimize statistical models written in R. Develop predictive models and analytical features, modernize code into production-ready frameworks, improve scalability, and implement testing and documentation best practices. Collaborate with data engineers and business stakeholders to deploy models and communicate insights. Mentor junior data scientists and analysts. The role requires advanced applied statistics, expert R proficiency, and extensive professional data science experience.

Investigate and diagnose mobile and web campaign tracking issues, reproduce ad journeys, test tracking links, monitor Branch integrations, validate SDKs and datalayers, document resolutions, and escalate architectural or cross-team issues. The role supports campaign specialists and nontechnical stakeholders across app attribution ecosystems involving Branch, Firebase, Google Ads, Meta, GTM, and GA4.

Support clients using a SaaS platform by troubleshooting integrations, data feeds, APIs, CSS, HTML, and JavaScript applications. Coordinate with Customer Success, Account Management, Engineering, and Product teams; lead client and internal projects; communicate technical requirements; analyze data; and manage quality assurance and testing.

Provides senior-level technical support for a credential management software product. Responsibilities include managing service desk requests, diagnosing and resolving customer issues, escalating tickets, monitoring resolution progress, maintaining documentation and knowledge bases, and communicating with customers through email, phone, and conference calls. The role requires troubleshooting expertise across Active Directory, Exchange Server, SQL Server, and Windows Server, strong customer service, and willingness to work rotating shifts.

Lead technical relationships with assigned SaaS clients, supporting integrations, feature implementations, data feeds, APIs, CSS, and client-side applications. Troubleshoot issues, coordinate internal teams, manage client and internal projects, communicate product feedback, analyze data, and oversee quality assurance and testing. The role requires clear communication with technical and non-technical stakeholders and fluency in English.

Leads the transformation of software development into a governed AI-agentic lifecycle. Responsibilities include assessing SDLC automation readiness, designing agent orchestration architecture, implementing security and approval guardrails, selecting tooling, integrating CI/CD and code review systems, managing phased organizational rollout, training engineering teams, and reporting on ROI, risk, adoption, and operational outcomes.

Designs and implements web and API test automation frameworks, migrates automation to Playwright, integrates tests into CI/CD, and measures product quality. The role defines testing standards, develops functional UI and service-level tests, maintains testing infrastructure, conducts peer reviews, manages risks, documents strategies, reports quality outcomes, mentors team members, and advises QA teams. Requires strong JavaScript, testing methodologies, database, cloud DevOps, version control, and Agile expertise, with four hours of overlap with Central US hours.

Build and deploy frontend-heavy packaging and automation applications, contributing to React and TypeScript interfaces, backend APIs, CRUD operations, integrations, testing, performance, accessibility, and CI/CD. Collaborate with designers, product managers, and engineers in a greenfield environment, make autonomous technical decisions, document architecture, establish engineering practices, and enable knowledge transfer to internal teams.

Architect and build secure, scalable AWS- and Azure-based infrastructure for agentic AI platforms. Design multi-account cloud environments, SDN micro-segmentation, centralized policy and governance control planes, and automated Infrastructure-as-Code workflows using OpenTofu, Terramate, Ansible, and GitHub Actions. The role also involves securing autonomous systems, supporting Kubernetes-based AI workloads, and collaborating with cross-functional engineering and product teams. This is a fully remote position based in Brazil.

Designs and maintains highly available backend services and cloud-native infrastructure for a global manufacturing labeling platform. Responsibilities include platform scalability, resilience, automation, Kubernetes operations, observability, incident response, CI/CD, infrastructure as code, stakeholder onboarding, architecture, troubleshooting, and mentoring. The role requires strong TypeScript development, event-driven architecture experience, enterprise platform engineering expertise, and independent ownership of complex operational challenges.

Develop and review backend components for a global payments platform using microservice architecture. Responsibilities include application and solution design, architecture and code reviews, feature specification, automated testing, troubleshooting, performance optimization, and continuous process improvement. Collaborate with distributed Agile teams, product managers, architects, QA, and stakeholders while delivering roadmap initiatives and maintaining high coding, security, and performance standards.

Develop and review backend .NET applications using microservice architecture. Contribute to application design, architecture decisions, code reviews, testing, documentation, process improvements, and product roadmap delivery. Build secure, performant, maintainable, and highly testable code across the software development lifecycle while collaborating with distributed Agile teams, product managers, architects, engineers, and stakeholders.

Design and implement unit, integration, and system-level tests for embedded firmware in an advanced medical device. Develop Python automation, HIL test setups, and validation scripts; collaborate with hardware, electrical, and software engineers; document test architectures and methodologies; and support FDA-compliant verification, validation, risk management, and design-control processes.

Create pixel-perfect static visuals for product interfaces, social media, and display advertising. Produce high volumes of accurate, consistent assets across formats, dimensions, and languages while meeting tight deadlines. Maintain organized design files, follow brand guidelines, collaborate with global designers and QA testers, contribute throughout the production process, and identify workflow efficiencies.

The Senior Business Analyst will gather and document requirements for card and payment solutions, collaborating with stakeholders, product owners, engineering, QA, and processors. Responsibilities include defining functional specifications, analyzing card transaction lifecycles, supporting testing and releases, managing traceability, investigating production issues, and coordinating Agile delivery. The role requires strong expertise with card processing platforms, payment networks, integrations, APIs, data flows, compliance mandates, and payment products including credit, debit, and prepaid cards.

Gather and document requirements for card and payment solutions, translating business needs into technical specifications. Collaborate with product, engineering, QA, processors, and stakeholders across the SDLC. Support Agile ceremonies, UAT, integration testing, defect triage, releases, production issue resolution, and requirements traceability. Apply expertise in credit, debit, prepaid cards, transaction lifecycles, payment networks, processor integrations, APIs, ISO 8583, digital wallets, chargebacks, reconciliation, and compliance changes.

Lead application and platform architecture for a global B2B SaaS product. Define service boundaries, integration patterns, data models, and API standards; guide architecture reviews, modernization, performance tuning, migrations, and distributed systems initiatives. Lead multi-region cloud strategy, observability, disaster recovery, and regulated-environment compliance. Mentor engineers, establish engineering practices, influence roadmaps, and drive technical alignment across teams.

Provide internal IT support by managing service desk tickets, onboarding and offboarding employees, troubleshooting hardware, software, and network issues, administering local IT infrastructure, and maintaining assets and documentation. Coordinate equipment logistics, stock, procurement, and office technology setups. Collaborate with infrastructure, networking, security, and application support teams while improving support processes and delivering client-focused service.