All Teams

Customer Care

In our award-winning Customer Care organization, we empower you to bring your best self to work—authentic, curious, and ready to make a difference. Whether you’re delighting pet parents as a Customer Care Agent, enhancing Voice of Customer processes in Operations, or driving innovation as a Data Scientist or member of the Product team, you’ll be shaping solutions and experiences that redefine world-class service. With comprehensive training, resources, and a collaborative, supportive team, you’ll have the tools to grow, share your ideas, and make a meaningful impact every single day.

Recently posted jobs

3 Hours AgoSaved
Hybrid
Chandler, AZ, USA
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provide advanced veterinary nursing care including anesthesia and high-risk patient monitoring, dentistry, transfusions, wound and catheter care; mentor team members, manage inventory and PIMS, maintain controlled substance logs, and support client communication and clinic SOPs.
YesterdaySaved
Hybrid
Atlanta, GA, USA
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provide patient-centric veterinary care including exams, diagnostics, basic surgery, dental procedures, client education, medical record keeping, mentoring paraprofessionals, and supporting veterinary technicians. Maintain compliance, attend continuing education, and occasionally travel as needed.
YesterdaySaved
Hybrid
Hollywood, FL, USA
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Senior Social Media Engagement Specialist will manage high-visibility customer interactions, track social trends, and collaborate cross-functionally to enhance Chewy's online presence and customer experience.