Chewy
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Customer Care
In our award-winning Customer Care organization, we empower you to bring your best self to work—authentic, curious, and ready to make a difference. Whether you’re delighting pet parents as a Customer Care Agent, enhancing Voice of Customer processes in Operations, or driving innovation as a Data Scientist or member of the Product team, you’ll be shaping solutions and experiences that redefine world-class service. With comprehensive training, resources, and a collaborative, supportive team, you’ll have the tools to grow, share your ideas, and make a meaningful impact every single day.
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Recently posted jobs
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Lead enterprise talent management strategy and multi-year priorities. Design, pilot, implement, and scale talent practices that improve assessment, development, deployment, and retention. Partner with senior HR and business leaders, manage complex cross-functional initiatives, integrate AI and automation, establish success metrics, and translate organizational trends into actionable enterprise insights and recommendations.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design, develop, implement, and maintain instructor-led, virtual, eLearning, video, job-aid, and performance-support solutions for fulfillment teams and leaders. Conduct needs analyses, manage training projects, facilitate programs, deploy content through an LMS, assess learning impact, and collaborate with business leaders and subject matter experts. Build scalable curricula, manage risks and timelines, benchmark learning practices, and recommend effective instructional methods and technologies.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Conducts high-volume, full-cycle recruiting for an entry-level workforce at an on-site fulfillment center. Responsibilities include sourcing candidates, building talent pipelines, partnering with hiring managers, tracking recruiting metrics, ensuring strong candidate and new-hire experiences, managing agency relationships, and improving recruitment processes.
