Chewy
All Teams
Customer Care
In our award-winning Customer Care organization, we empower you to bring your best self to work—authentic, curious, and ready to make a difference. Whether you’re delighting pet parents as a Customer Care Agent, enhancing Voice of Customer processes in Operations, or driving innovation as a Data Scientist or member of the Product team, you’ll be shaping solutions and experiences that redefine world-class service. With comprehensive training, resources, and a collaborative, supportive team, you’ll have the tools to grow, share your ideas, and make a meaningful impact every single day.
Close
Recently posted jobs
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provides HR administrative support, coordinates onboarding and orientations, processes timekeeping and payroll adjustments, maintains employee records, manages screenings and compliance registrations, updates policies, communicates HR information, supports office events, and assists the local HR team and HR business partners.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Fulfill personalized customer orders by picking, packing, labeling, gift-wrapping, and shipping packages. Operate warehouse and office equipment, maintain quality and speed, transfer shipment data between Oracle and ShipStation using Excel, and accurately organize customer and order records. The role requires attention to detail, basic arithmetic, communication skills, mailing knowledge, and the ability to perform repetitive physical tasks and lift up to 35 pounds.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As a Customer Care Social Media Engagement Specialist at Chewy, you'll engage with customers on various social platforms, managing interactions with empathy and clarity while fostering community relationships.
