Chewy
All Teams
Customer Care
In our award-winning Customer Care organization, we empower you to bring your best self to work—authentic, curious, and ready to make a difference. Whether you’re delighting pet parents as a Customer Care Agent, enhancing Voice of Customer processes in Operations, or driving innovation as a Data Scientist or member of the Product team, you’ll be shaping solutions and experiences that redefine world-class service. With comprehensive training, resources, and a collaborative, supportive team, you’ll have the tools to grow, share your ideas, and make a meaningful impact every single day.
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Recently posted jobs
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Manage and oversee high-volume, multi-state payroll operations and Workday payroll/time changes. Lead payroll team, validate audit and preview reports, ensure SOX compliance, support year-end/W‑2 processing, document processes, train staff, and manage cross-functional projects to deliver accurate, timely payroll.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Lead and scale Chewy's fraud prevention programs by driving cross-functional initiatives, leveraging analytics and machine learning, managing third-party partners, and owning day-to-day fraud operations. Translate business objectives into measurable plans, mitigate risks, and ensure rapid response to incidents while balancing customer experience and operational efficiency.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Serve as the shift EHS representative at a fulfillment center by implementing Chewy's EHS program, conducting audits, risk assessments, incident investigations, training team members, maintaining EHS metrics and paperwork, and recommending mitigation measures to reduce injuries and ensure regulatory compliance.
