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The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.
As a Marketing Specialist / Growth Hacker, you will drive brand growth by creating impactful marketing campaigns, engaging customers, supporting PR efforts, tracking performance metrics, and enhancing SEO strategies. You'll collaborate with design teams and manage multiple priorities efficiently in a fast-paced environment.