Jobs at Checkatrade

Manage and improve secure, reliable IT infrastructure across hybrid cloud and modern workplace environments. Automate workflows, support identity and access management, collaborate with security and engineering teams, and ensure stable, user-friendly systems.

Identify and research potential leads, conduct outbound calls and emails to qualify prospects, convey Checkatrade's value, warm leads for handoff to account management, maintain accurate Salesforce records, and collaborate with internal teams to improve outreach and conversion.

Lead analytics, ensure metric integrity, validate AI-generated analysis, design and interpret A/B tests, diagnose drivers of commercial performance, turn insights into prioritized actions, and build dashboards and self-serve tools to enable stakeholders.

Lead and build Checkatrade's AI Services business end-to-end: define strategy and roadmap, own P&L, identify AI-driven revenue opportunities, partner with product/engineering/data, recruit and lead cross-functional teams, manage third-party AI partners, and embed AI across the organisation while overseeing regulatory and ethical considerations.

Own and grow commercial partnerships and pipeline, close £100k+ deals, drive advertising and sponsorship revenue across channels and products, collaborate with marketing/product/social teams, and shape partnerships strategy to unlock new revenue for a home improvement marketplace.

As Pricing and Revenue Lead, you will oversee commercial programs, drive member engagement, enhance subscription performance, develop pricing strategies, and implement AI solutions for efficiency.

Owner of analytics, process design, and operational enablement across Retention, Credit Control, and Trade Support. Build reporting frameworks, improve workflows with BPOs, coordinate cross-functionally with Finance/Product/Engineering, and drive execution rhythms tied to MRR, bad debt, cash collection, and satisfaction.

Lead Salesforce-focused engineering across Sales and Service Clouds: build Apex, LWC and Flow solutions; design scalable integrations and event-driven APIs; improve CI/CD and deployments; collaborate with engineering and data teams; champion code quality and AI-assisted development.

The Account Executive, SME will drive new trade acquisition, conduct market analysis, manage the sales cycle, and collaborate cross-functionally to enhance strategic growth.

Lead growth strategy to convert free users into paying customers by redesigning the acquisition-to-expansion funnel. Run experiments across onboarding, pricing, CRM, product and lifecycle, use AI/automation to scale, build cross-functional alignment, and own core commercial metrics (activation, conversion, retention, ARPU, LTV:CAC).

The Head of Mid-Market Sales will build and lead the Mid-Market sales function, defining sales motions, hiring and coaching teams, and ensuring consistent revenue growth for Checkatrade.

The Product Manager will lead the development of new advertising products, using insights to shape decisions and collaborating with various teams to launch initiatives that enhance Checkatrade's marketplace.

Manage outsourced BPO partnerships on a 12-month maternity cover: run forecasting and invoice reconciliation, maintain QA frameworks and Tableau dashboards, build SOWs with Procurement, deliver performance presentations, and support rollout of strategic initiatives with KPI definition and trend analysis.

Own the leads marketplace end-to-end: matching, monetisation and Opportunity Board. Define vision, pricing, packaging and dynamic pricing, improve matching with Data Science, drive growth, hold marketplace quality, and align Product, Engineering and commercial teams to deliver revenue-generating marketplace outcomes.

The Sales Operations Lead will optimize trade acquisition and operations by aligning Sales, Marketing, Account Management, and Finance while utilizing data analysis and systems strategy.

The Customer Success Executive will engage potential customers, convert leads, use solution-based selling, manage data in Salesforce, and collaborate to meet targets.

Own multi-year product vision and roadmap for a UK home-services marketplace. Lead and grow PM teams, prioritise commercial and platform investments, integrate AI/ML across product (search, matching, personalisation, automation), partner cross-functionally, and represent product to the board and investors to drive revenue, retention, and growth.

Lead end-to-end SME acquisition strategy across paid channels, retargeting and database activation. Track CAC, lead quality, sign-ups and sales handoff, run rapid test-and-learn experiments, partner with Product and Sales to improve conversion and build product-led growth, and use AI for analysis and creative.