Strategic Account Lead

Posted 9 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Consumer Web • Information Technology • Retail • Software
The Role
Own and grow a portfolio of high-value trade business accounts, driving revenue through proactive outreach, product adoption, and strategic account planning. Build trusted relationships with senior stakeholders, use performance data to influence decisions, identify and resolve blockers, and optimize account processes. The role requires commercial ownership, negotiation skills, resilience, adaptability, and confidence using CRM and AI tools.
Summary Generated by Built In

Powering Great Work

We started as the place to find a trusted trade. Now, as we shape the future of home improvement, we're building the tech to transform that landscape for everyone - better products, smarter data, AI where it actually helps - so trades can spend less time on admin and consumers can find someone they trust, first time. That's Powering Great Work, and it's why every team here exists:

🔧 Trades spend less time on admin and more on winning work and growing their business

🏠 Homeowners get a trusted trade, first time, every time

🚀 We get to build products that change homes and lives across the country

As our next Strategic Account Lead, you'll work strategically with the business’ largest tradespartners to grow their business and maximise ROI on Checkatrade, while driving revenue through smarter product adoption. We’re looking for a true end to end relationship and revenue owner - you run and grow your book of business like its own p&l.

The job, unfiltered:

  • Own a portfolio of high-value trade businesses end to end, and run a proactive outbound motion that grows revenue by getting them using and optimising the full Checkatrade suite.

  • Build and run a clear monthly plan for every account, shaped by their goals, their data and the realities of their business.

  • Influence decisions at every level, from owner to board, using performance data and a deep understanding of how trade businesses actually make money.

  • Spot blockers before they cost revenue, then fix them. Design the processes and ways of working that make accounts run smoothly, so tradespeople can focus on growing.

  • Build credible, high-trust relationships with senior stakeholders through regular contact and practical, strategic support. You’re their go-to commercial partner, not just their account manager.

The fit:

  • A track record of managing and growing a significant book of revenue, with the results to prove it.

  • A hybrid hunter/farmer mindset: hungry to achieve short-term revenue targets, while able to flex into building long-term strategic valued

  • Real ownership of your portfolio, your performance and your commercial outcomes. You don’t wait to be told what to do next.

  • Commercial credibility with senior decision-makers. You can challenge, advise and negotiate, and they listen.

  • Resilience. When things don’t go to plan, you reset, adapt and keep moving.

  • A collaborative, influential, people-first approach that makes people want to work with you, internally and externally.

  • Confidence with CRM and AI tools, or the curiosity to pick them up fast and use them to work smarter.

  • Adaptability and a willingness to learn quickly.

(Don't self-select out because you don't tick every box. We'd rather meet you.)

What you get

💰 Competitive salary, annual bonus & equity scheme

🩺 Health, wellbeing and learning support

🚲 Gym membership, Smart Tech Scheme, Cycle Scheme

🎂 Birthday/special day leave, buy & sell holiday scheme

❤️ 1 week's paid charity leave, and more

How this goes

  • Screening call with one of our Talent Acquisition Partners

  • 1st stage interview with the Head of Account Management

  • 2nd stage interviews with senior stakeholders

  • Final stage, including a case study presentation

Not this one? Stay close anyway. Join the Talent Community and we'll ping you the second something better fits.

About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

Skills Required

  • Track record of managing and growing a significant book of revenue, with demonstrable results
  • Ability to achieve short-term revenue targets while building long-term strategic value
  • Ownership of portfolio performance and commercial outcomes
  • Commercial credibility with senior decision-makers, including challenging, advising, and negotiating
  • Resilience and ability to adapt when plans change
  • Collaborative, influential, and people-first approach
  • Confidence using CRM and AI tools, or willingness to learn them quickly
  • Adaptability and willingness to learn quickly
Am I A Good Fit?
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The Company
HQ: London
595 Employees
Year Founded: 1998

What We Do

Checkatrade is one of the UK’s top online marketplaces for home improvements and repairs. Our mission is to be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities. From our humble beginnings in 1998 to becoming a national household name, we’re on an exciting journey. For more than 25 years Checkatrade has stood for reputation and raising standards – whether that is for our trade members, consumers, or our colleagues. We think big and are passionate about changing the face of home improvements and repairs. Today, we are a modern online marketplace and a force for good. We strive every day to support people to improve their homes and we don’t settle for the status quo – we are evolving, innovating, and growing. With generous investment from private equity partners Brookfield, we have an ambitious growth plan and a robust roadmap to get there. Led by our values – Be All In, Always Customer Obsessed, Get It Done, Be Bold, and Do The Right Thing – we are 500 high-performing individuals working across the UK, with high-spec offices in London and Portsmouth. We are here to be the best and inspire others to do the same, and to get there we need exceptionally talented, bright, and driven people – so if that sounds like you, you couldn’t join at a better time!

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