Jobs at Charlie Health

Design, build, and maintain ELT and streaming data pipelines; operate Dagster/Airflow and dbt workflows; own Snowflake schemas and data quality; resolve data incidents; contribute to architecture, documentation, analytics tooling (Hex, AI agents), and participate in on-call rotation.

The SUD Group Facilitator will provide remote telehealth services, facilitating group therapy for adolescents and young adults, using evidence-based treatment methods to support recovery from mental health and substance use disorders.

Lead a forward-deployed AI engineering team building a safe, HIPAA-aware low-code/creator platform. Run customer engagements, own platform guardrails, deployment pipelines, training/certification, and scale agent-driven templates and observability.

Develop and execute go-to-market strategy to build local referral relationships with providers, patients, and families. Conduct frequent in-person meetings and community outreach, share market feedback, run educational and marketing events, and collaborate with internal teams to drive patient referrals and deepen partner engagement.

Drive growth of Charlie Health's Substance Use Disorder (SUD) program in San Diego by executing territory go-to-market strategies, building referral partnerships with SUD providers, performing in-field outreach, gathering partner feedback, and collaborating cross-functionally to improve access and scale services.

Build and execute a territory go-to-market plan to scale SUD services, perform in-field outreach 4-5 days/week, develop referral partner relationships, identify barriers to treatment, gather partner feedback, represent Charlie Health at events, and collaborate cross-functionally to drive SUD channel growth.

Lead telephony strategy and hands-on Five9 administration for a 550+ user contact center. Advise on dialer best practices, configure IVR and routing, tune progressive/preview dialers, maintain Salesforce integrations, build supervisor dashboards, and provide daily telephony support during a Six-month contractor engagement.

Manage initial and mid-stay prior authorizations, payor notifications, and daily RCM billing worklogs to secure coverage, prevent administrative denials, and keep claims moving. Track authorizations, submit policy changes, issue non-admission notices, triage billing tasks, and perform ad hoc authorization and billing duties to protect revenue.

The Billing Specialist ensures accurate billing by entering patient details, resolving billing issues, and improving reimbursement processes.

Manage patient balances, initiate collection calls, handle high volume of inquiries, maintain confidentiality, and ensure compliance with billing practices.

The Territory Manager will build relationships with clinical partners, implement go-to-market strategies, and support mental health initiatives through local outreach and collaboration.

As a Territory Manager, you'll develop strategies, manage clinical relationships, and address barriers to mental health treatment in your local community.

The Territory Manager will develop market strategies, build relationships with healthcare providers, and engage referral sources while managing operational details effectively.

The Outreach Manager will build local community relationships, manage referrals, and support mental health initiatives. This role involves collaborating with stakeholders to enhance access to treatment and improve community partnerships.

The Territory Manager will develop market strategies, build relationships with referral sources, and lead community meetings to enhance mental health care access.

The Senior Analyst/Associate will manage cross-functional projects and perform KPI tracking, analysis, and performance insights to ensure organizational alignment and productivity under the Office of the CEO.

The Territory Manager will develop market strategies, build referral relationships, and support healthcare providers to improve access to behavioral health treatment, requiring local travel and strong relationship-building skills.

The Territory Manager will build partnerships with clinical providers, drive market growth, and manage community outreach efforts for mental health resources.

The Outreach Manager will develop strategies for market penetration, build relationships with healthcare partners, and gather community feedback to inform strategies.

Provide part-time, remote facilitation of substance-use-disorder groups using Charlie Health curriculum. Complete onboarding, attend regular supervision and treatment-team meetings, collaborate with therapists and care staff, maintain timely documentation within 24 hours, foster client engagement in telehealth groups, and follow agency policies and confidentiality standards.