Teams at CFC

Provide administrative support for underwriting: log and process submissions, manage inboxes and workflows, prepare documents and certificates, service quotes, triage broker queries, and perform general ad-hoc duties to ensure timely underwriting operations and excellent broker service.

Design and maintain dashboards and reports (primarily Power BI), gather and model data from SIEM, ticketing, CRM and finance systems, perform root-cause and trend analysis, automate reports and pipelines, present insights to stakeholders, support ad-hoc analysis, and ensure data quality and documentation to drive data-informed decisions across MDR, advisory, and incident response offerings.

Support the end-to-end underwriting process on the Connect Platform by responding to broker enquiries via live chat and digital channels, managing inboxes, issuing policies/MTAs/renewals, chasing outstanding items, producing quotations, conducting daily risk reviews, and providing administrative support to ensure accurate, timely underwriting documentation and a strong broker experience.