The Role
Technical Business Analyst transitioning from software engineering into a product-focused role. Responsibilities include gathering and documenting requirements, supporting product roadmaps, modeling processes, evaluating technology solutions, identifying risks and business impacts, contributing to technical design and development, and translating technical concepts for business stakeholders.
Summary Generated by Built In
Ready to move from engineering solutions to designing them?
We’re looking for a technically strong problem‑solver who understands code, values good engineering practice, and wants to step into a role where technology, product and business strategy intersect.
About the role:
We’re currently looking for a new Technical Business Analyst to join our Technology Team.
The ideal candidate will be looking to move from their software engineering role, into a product focused role. This is a low code / no code environment, where Tech governance and engineering practices are highly valued.
We are looking for an applicant that can work effectively in a team environment and has a strong customer service focus. Only applicants who have written code previously will be considered.
Why Join Us?
Working with CFC means joining a market‑leading, innovative underwriting team that values excellence, development, and collaboration. You’ll have access to meaningful professional growth opportunities, exposure to diverse risks and brokers, and the chance to strengthen your industry presence through events and networking.
Working with CFC means joining a market‑leading, innovative underwriting team that values excellence, development, and collaboration. You’ll have access to meaningful professional growth opportunities, exposure to diverse risks and brokers, and the chance to strengthen your industry presence through events and networking.
Our culture emphasises continuous improvement, teamwork, and a supportive environment that empowers you to succeed and progress in your underwriting career.
Responsibilities Include:
- Gathering, validating and documenting business requirements.
- Working closely with Product Owners and the Technology Manager to deliver on product roadmaps.
- Modelling business processes and identifying opportunities for improvements.
- Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Identifying and learning new technologies and their suitability in helping support ongoing improvements and new functionality.
- Technical design and development of more challenging business problems.
- Simplifying information and deciphering technical jargon so it is easily understood by the business.
About You:
You’re someone who will live and breathe the values that we all share, is excited to be part of our journey and committed to making a difference. Other qualifications we would value highly are:
- 2+ years’ experience in a software engineering or similar role
- Strong sense of accountability
- Excellent customer service skills, including written and verbal communication skills
- Ability to work in a small team
Why you'll love working at CFC:
We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:
- Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
- ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
- Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
- Annual end of financial year and end of calendar year events, in addition to social club arrangements
- Optional annual charity volunteering day, facilitated by us
- 3 additional personal leave days per year – for whatever you need
- Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
Applications will only be considered where you clearly explain in an application letter why you are a match for this role. You must also include your resume.
Applicants must be an Australian Citizen or Permanent Resident to apply for this role.
Only shortlisted candidates will be contacted.
Applicants must be an Australian Citizen or Permanent Resident to apply for this role.
Only shortlisted candidates will be contacted.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1200 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.Feeling like you need to tick every box before applying? We see things differently. In a rapidly scaling company like ours, ambition and the drive to learn count for more than a 'perfect' checklist. We're building the future of insurance, and that requires diverse talent eager to grow with us. If this role excites you and you're ready to make a significant impact, bring your unique background and let's build something great together.
Skills Required
- At least 2 years of experience in software engineering or a similar role
- Previous experience writing code
- Strong accountability and ownership
- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to work effectively in a small team
- Australian citizenship or permanent residency
CFC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CFC and has not been reviewed or approved by CFC.
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Strong & Reliable Incentives — Variable pay is positioned as a core part of total compensation, with a group‑wide annual bonus highlighted as a consistent feature. Expanding employee share ownership is described as enhancing overall rewards alongside bonuses.
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Healthcare Strength — Private medical insurance is provided, complemented by dental and optical cashback and a 24/7 employee assistance programme. These elements indicate comprehensive health coverage beyond standard medical plans.
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Leave & Time Off Breadth — Time away provisions include 25 days of holiday and paid volunteer time, signaling a broad approach to time off. Additional practices such as company social events support overall work–life rhythm, though they are not leave per se.
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The Company
What We Do
CFC is a specialist insurance provider, pioneer in emerging risk and market leader in cyber. Their global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today’s most critical business risks.
