Teams at Cerrion

Work directly with the CEO to drive strategic, cross-functional initiatives end-to-end: close enterprise deals, build processes and dashboards, support hiring and fundraising, coordinate product launches, and solve operational bottlenecks. Act as a high-impact operator across Sales, Customer Success, Product, Engineering, and Operations to scale the company.

Own end-to-end installations of Cerrion AI systems from signed deal to live production. Plan and run site installs, manage stakeholders and contractors, ensure paperwork and logistics, validate system setup and documentation, optimize deployment processes, and coordinate cross-functionally with Sales, Product, Customer Success, and Finance to reduce time-to-live and improve install quality.

Lead and scale the Customer Success function: define strategy, onboarding, value engineering, retention and expansion. Build KPIs, playbooks and dashboards, engage executives at strategic accounts, visit factory sites, partner with Sales/Product/Engineering, and own NRR and expansion pipeline.