Jobs at Century Fire Protection, LLC

Manages assigned customer accounts for fire protection inspection, testing, maintenance, and repair services. Coordinates dispatches, reviews schedules, prepares repair proposals and work orders, communicates timelines, addresses billing and service questions, and follows up to confirm customer satisfaction and identify additional service opportunities. Collaborates with service, operations, and billing teams to ensure accurate documentation and timely delivery.

Manages fire protection service operations, projects, vendor relationships, field staff support, pricing, scope definition, cross-training, service delivery strategies, code coordination, change-order issues, and labor cost reviews. Coordinates sales, design, and operations teams to ensure accurate project execution, timely submittals, regulatory compliance, customer satisfaction, and departmental performance.

Generate new business and expand existing customer relationships by selling fire and life safety inspection services. Responsibilities include prospecting, conducting site surveys, identifying customer needs, developing pricing and proposals, managing sales pipelines, cross-selling services, addressing customer concerns, and presenting business plans. The role requires strong relationship-building, organization, proposal management, and knowledge of fire protection solutions.

Provides administrative and clerical support to fire alarm and sprinkler teams by preparing documents, processing purchase orders and invoices, maintaining project records, coordinating customer scheduling, supporting NFPA and AHJ inspection compliance, communicating with vendors, and handling general office duties.

Provides administrative and clerical support to fire alarm and fire sprinkler teams. Responsibilities include preparing and distributing documents, processing purchase orders and invoices, maintaining project records, coordinating customer scheduling and vendor orders, supporting NFPA and AHJ inspection documentation, and handling general office duties such as phones, visitors, and correspondence.

Dispatches service work orders, maintains records of completed work and customer approvals, coordinates schedules with partners, follows up with customers, supports invoicing, updates systems, prepares weekly reports, and assists with customer email management and Program Manager support.

Sources, attracts, screens, interviews, and hires talent across a designated region. Partners with hiring managers, manages the full recruitment lifecycle, maintains applicant tracking and recruiting metrics, builds talent pipelines, supports compliance with employment laws, represents the company at career events, and advises managers on recruiting and selection best practices.

Provides clerical and administrative support for division operations, including data entry, data collection and tracking, contract and insurance certificate support, invoice processing, and monitoring incoming payments. Maintains operational accuracy and efficiency while assisting Accounts Receivable and completing other administrative duties as needed.

Supports Account Managers by developing post-sales customer relationships, following up on inspections and additional service needs, responding to phone and email requests, assisting with work orders, directing calls, and completing administrative tasks. The role requires a bachelor’s degree and one to two years of related experience or training, with Microsoft Office proficiency; Microsoft Dynamics 365 experience is preferred.

Manage assigned customer accounts for fire protection inspection, testing, maintenance, and repair services. Build post-sales relationships, coordinate inspection dispatches, monitor schedules, prepare repair proposals, create work orders, communicate timelines, resolve billing and service inquiries, and identify additional service opportunities. Collaborate with service, operations, and billing teams to ensure accurate documentation, timely completion, and customer satisfaction.

Manage construction and technical-services projects from planning through completion. Develop schedules, budgets, resource plans, and documentation; coordinate operations, engineering, procurement, service teams, clients, and leadership; track progress, risks, milestones, and financial performance; resolve issues; manage contracts, change orders, and scope changes; and ensure compliance with safety, regulatory, and company standards. The role includes office and field work and participation in an on-call escalation rotation.

Provide administrative and clerical support to Fire Alarm and Fire Sprinkler teams. Handle documentation, scheduling, customer communication, proposals, inspection reports, purchase orders, invoices, and vendor coordination. Maintain project files and digital records, support NFPA/AHJ inspection compliance, and perform general office duties like answering phones and greeting visitors.

Manage division financials, resource planning, and operational efficiency. Analyze P&L and WIP, adjust staffing, review bids, monitor backlog and bid volume, approve design schedules, and lead weekly operations meetings to align sales and execution.

Generate new customers and cross-sell existing clients for fire protection inspections (extinguishers, sprinklers, alarms, exit/emergency lighting, suppression). Conduct cold/warm outreach, site surveys, prepare proposals/contracts, maintain pipeline and client relationships, and report sales plans to management.

Provide support to account management and sales teams while learning client relationship management, project coordination, CRM recordkeeping, quoting, and renewal/upsell processes. Assist with proposals, track customer requests, participate in client/internal meetings, and analyze customer data to identify opportunities.

Field sales role generating new customers and upselling existing clients for fire protection inspections and services. Duties include cold/warm calling, site surveys, proposal preparation, client relationship management, pricing review with management, and maintaining a sales pipeline and business plan.