Teams at Century Fire Protection, LLC

Manages assigned customer accounts for fire protection inspection, testing, maintenance, and repair services. Coordinates dispatches, reviews schedules, prepares repair proposals and work orders, communicates timelines, addresses billing and service questions, and follows up to confirm customer satisfaction and identify additional service opportunities. Collaborates with service, operations, and billing teams to ensure accurate documentation and timely delivery.

Manages fire protection service operations, projects, vendor relationships, field staff support, pricing, scope definition, cross-training, service delivery strategies, code coordination, change-order issues, and labor cost reviews. Coordinates sales, design, and operations teams to ensure accurate project execution, timely submittals, regulatory compliance, customer satisfaction, and departmental performance.

Generate new business and expand existing customer relationships by selling fire and life safety inspection services. Responsibilities include prospecting, conducting site surveys, identifying customer needs, developing pricing and proposals, managing sales pipelines, cross-selling services, addressing customer concerns, and presenting business plans. The role requires strong relationship-building, organization, proposal management, and knowledge of fire protection solutions.