Jobs at Central Pacific Bank

Handle incoming customer email and phone inquiries about banking products and electronic services, resolve issues, update accounts, process requests (stop payments, statements, card activation/cancellation), provide technical assistance for electronic banking, document/escalate problems, and cross-sell products. Level III resolves complex electronic banking issues independently and supports/train teammates.

Lead enterprise projects from discovery through close, managing scope, budget, schedule, risks, and resources; ensure compliance, mentor PMs, provide reporting, and act as EPMO backup.

Supervise the Customer Experience department, enhance service levels, manage staff, and improve customer interactions in a banking environment.

The Commercial Deposit Officer manages and grows a portfolio of high-value clients, focusing on new deposits, providing product support, and ensuring exceptional customer service. Responsibilities include generating new business, technical support, product training, and cross-selling other bank services.

Manage finance and accounting operations, ensure accurate reporting and compliance, lead accounting processes improvements, supervise staff, and handle audits.

Provide investment and life insurance advice, manage client relationships, support Wealth Advisors, and ensure compliance with bank policies.

The Coworking Coordinator manages operations, ensures excellent customer service, coordinates events, and collaborates with internal and external partners to enhance guest experiences.