Jobs at Central Pacific Bank

Provides administrative and executive support across multiple levels, including calendar, meeting, travel, document, report, invoice, event, and follow-up management. The senior level handles confidential leadership matters, complex scheduling, advanced research and analysis, executive meeting preparation, cross-department coordination, special projects, external inquiries, and guidance for administrative staff. Requires strong judgment, discretion, organization, communication, and independent decision-making in a fast-paced corporate environment.

Designs, implements, administers, and supports enterprise server, application hosting, middleware, identity, endpoint, certificate, and Microsoft 365 platforms. Leads technical designs, deployments, upgrades, troubleshooting, root-cause analysis, automation, security hardening, monitoring, disaster recovery, and operational documentation. Serves as a senior escalation point, coordinates with infrastructure providers and technical teams, supports incident and change processes, and mentors systems administrators and engineers.

Designs, builds, tests, deploys, and administers automated workflows replacing legacy scripts and manual IT operations. Automates file transfers, data movement, notifications, monitoring, logging, exception handling, audit evidence, and operational reporting. Converts runbooks into standardized automated procedures, supports scheduling and controlled changes, resolves job failures, and trains operators. Partners with operations, security, application, and integration teams in a regulated banking environment.

Implements the bank’s BSA, AML, and OFAC compliance program. Reviews customer identification, due diligence, risk ratings, suspicious activity, currency transactions, and regulatory filings. Conducts EDD reviews, recommends SAR filings and account actions, supports BSA monitoring and training, assists with risk assessments and policy administration, and prepares documentation for audits, examinations, management reports, and regulatory compliance activities.

Leads the bank’s application security, identity governance, fraud technology risk, and emerging technology risk programs. Establishes governance frameworks, control standards, risk assessments, remediation plans, metrics, and multi-year roadmaps. Oversees application security reviews, threat modeling, architecture validation, incident exercises, vendor assessments, regulatory compliance, and executive reporting. Manages and develops team members while partnering with technology, business, compliance, audit, and risk stakeholders.

Manages a classified commercial and real estate loan portfolio, assessing credit risk, developing workout strategies, reducing losses, and ensuring regulatory compliance. Responsibilities include financial analysis, covenant monitoring, loan modifications, collections, charge-offs, impairment calculations, foreclosure and bankruptcy coordination, collateral evaluation, reporting, and staff training.

Supports employee experience, engagement, recognition, culture, and change management programs. Coordinates surveys, communications, events, vendors, project plans, reporting, dashboards, action tracking, and employee feedback initiatives. Provides administrative and operational support to HR programs while helping leaders improve engagement and organizational effectiveness.

Manages finance and accounting operations for the Home Loans Division and affiliates, including general ledger, mortgage banking, accounts payable, reconciliations, reporting, budgeting, and regulatory compliance. Oversees month-end close, audits, internal controls, accounting analysis, process automation, policy updates, and system improvements. Leads and develops accounting staff while resolving reporting issues and ensuring accurate, timely financial information under GAAP.

Handles incoming calls, emails, and service requests from internal and external customers. Resolves banking account and electronic banking issues, processes account updates, documents escalations, maintains service standards, and supports operational systems. Senior-level responsibilities include coaching representatives, monitoring branch support processes, handling escalated servicing tasks, updating procedures, preparing communications, and assisting with staff development.

Supports budgeting, forecasting, month-end analysis, variance analysis, and financial reporting across lines of business. Partners with senior management to evaluate profitability, trends, projects, and strategic initiatives. Administers the Syntellis Axiom platform, ensuring accurate data imports, reporting consistency, security, and governance. Delivers actionable financial insights and presentations while leading process improvements and cross-functional initiatives.

Oversee daily operations, performance, releases, testing, vendor relationships, defect resolution, and compliance for the bank’s digital platforms. Coordinate with IT, product, compliance, vendors, and other stakeholders to maintain availability, resolve issues, manage changes, mitigate risks, and optimize the customer experience.

Supports compensation, benefits, recognition, and employee rewards administration. Maintains confidential HR data, processes employee changes and benefit enrollments, supports merit and open enrollment cycles, prepares reports and analyses, conducts audits, resolves employee and vendor issues, and assists with HRIS testing, updates, compliance reporting, and process improvements.

Implements and supports the bank’s BSA, AML, and OFAC compliance programs. Responsibilities include maintaining policies and records, conducting CIP/CDD/EDD reviews, assessing customer risk, analyzing and filing SARs and CTRs, managing regulatory information requests, supporting OFAC compliance, providing guidance and training, and assisting with audits and examinations. Senior or lead employees may coach team members and oversee workflow.

Processes incoming and outgoing Fed, SWIFT, and Internet payments; verifies, approves, releases, and notifies stakeholders. Investigates wire discrepancies, performs daily accounting, posting, balancing, reconciliations, and end-of-day processing. Maintains reporting data and follows banking regulations, including BSA, OFAC, UCC4A, and Reg E. Provides backup support for department functions and assists management with higher-level duties.

Manages CECL models, allowance for credit losses, credit risk reserves, portfolio reporting, forecasting, stress testing, and emerging-risk analysis. Oversees data integrity, regulatory compliance, SOX controls, documentation, and ACL policy updates. Partners with finance, credit, risk, technology, lending, and senior leadership teams while leading and developing a risk analytics team.

Leads the Bank’s Treasury function, managing balance sheet strategy, liquidity, capital planning, funding, investment portfolios, and interest rate risk. Oversees asset-liability management, stress testing, regulatory compliance, investment accounting, and credit rating relationships. Partners with the CFO, ALCO, executive leadership, and Board of Directors on financial strategy and risk management. Leads Treasury personnel and presents recommendations to senior stakeholders.

The Commercial Deposit Officer manages and grows a portfolio of high-value clients, focusing on new deposits, providing product support, and ensuring exceptional customer service. Responsibilities include generating new business, technical support, product training, and cross-selling other bank services.

Lead and manage the Salesforce platform (with emphasis on Financial Services Cloud), driving roadmap, solution design, integrations, releases, governance, adoption, and vendor relationships. Hands-on administration, custom development support, troubleshooting, reporting, and team leadership to ensure scalable, secure, and user-focused CRM solutions aligned with business objectives.

Provide investment and life insurance advice, manage client relationships, support Wealth Advisors, and ensure compliance with bank policies.

The Coworking Coordinator manages operations, ensures excellent customer service, coordinates events, and collaborates with internal and external partners to enhance guest experiences.