Jobs at Cendyn

Provide day-to-day support to client services by executing and maintaining digital marketing campaigns (Website, SEO, SEM, Display, Paid Social), creating trafficking documents, delivering assets to AdOps, drafting monthly reports and presentations, coordinating web maintenance, managing projects and timelines, recording meeting notes, and servicing client requests.

Design, develop, and maintain scalable Playwright-based automation frameworks for UI, API, and backend testing. Build reusable POM components, convert manual tests to automated suites, integrate tests into CI/CD, perform SQL validations, identify and track defects, reduce flakiness, mentor QA engineers, and collaborate with product and engineering to improve test strategy and release quality.

Drive new enterprise account acquisition for Cendyn's cloud-based hospitality SaaS. Develop territory plans, build pipelines, conduct demos, negotiate contracts, meet quota, represent company at events, and collaborate with marketing, project management and customer success to onboard customers.

Design, implement, manage, and scale cloud infrastructure using IaC and CI/CD. Automate tasks, manage costs, ensure cloud security, support Linux/Windows systems, build developer tooling, and respond to incidents as part of on-call rotation.

Drive new enterprise account acquisition for Cendyn's cloud-based SaaS platform within an assigned territory. Develop and execute territory plans, build and manage a diversified pipeline, perform cold outreach and online demos, negotiate contracts, meet quota, represent the company at industry events, and coordinate with marketing, project management, and customer success to onboard new customers.

Drive new enterprise hotel accounts for Cendyn's cloud-based SaaS platform. Develop and execute territory plans, build diversified pipelines, conduct cold outreach and demos, negotiate contracts, hit quota, represent the company at industry events, and collaborate with marketing, project management, and customer success to onboard clients.

Lead end-to-end pricing strategy for a B2B SaaS portfolio: define pricing models, govern deal structuring and discounts, monetize AI features, build pricing analytics and CPQ governance, partner cross-functionally to drive revenue, renewals, and pricing realization.

Design, build, and maintain Power BI reports and semantic models (star schemas) connected to Azure/SQL data warehouse. Implement advanced DAX, Power Query transformations, dataset design, RLS, and deployment pipelines. Collaborate with product, SQL/data engineers, produce TDDs, perform gap analysis, mentor peers, troubleshoot end-to-end reporting issues, and provide on-call support.

Design, develop, and maintain scalable backend services and RESTful APIs for an enterprise SaaS CRM using Ruby on Rails. Apply TDD, automated testing, background job processing, caching, search, and observability. Collaborate cross-functionally, contribute to architecture, mentor junior engineers, support production (on-call), and improve engineering standards and documentation.

Manage month/quarter/year-end close, prepare US GAAP financial statements, reconcile general ledgers for multiple entities/currencies, support audits, analyze variances, implement controls, and use NetSuite, FloQast, Excel, and Salesforce.

Hands-on Principal Engineer leading a small software team (60–70% coding, 30–40% leadership). Develop and maintain Node/Express/Angular applications, design architecture, write SQL Server schemas/stored procedures, enforce standards, perform code reviews, testing, and mentoring. Drive AI adoption: integrate LLMs, implement guardrails, ensure security/compliance and operational monitoring. Manage hiring, estimations, and Agile delivery while collaborating across users, ops, and third parties.

Lead multi-product cloud initiatives and mentor cloud engineers. Own senior on-call escalation, incident review, RCA, and SLOs. Drive patching and security remediation programs, partner on architecture and cloud cost reviews, contribute module feedback, manage edge/network config at portfolio scale, maintain runbooks, and deploy AI/agent tooling to accelerate infra ops and incident response.

Lead design, reliability, and modernization of a multi-engine production database fleet across on‑prem and cloud. Own HA, replication, backup/recovery, migrations, performance tuning, compliance (PII/PCI), DR, incident response, and mentor DBAs while partnering with cloud and AppDev teams.