Senior Platform Engineer

Posted 2 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
Hybrid
Senior level
Digital Media • eCommerce • Marketing Tech • Software • Travel • Hospitality
Cendyn helps hotels grow revenue and build guest loyalty with integrated, cloud-based hospitality technology solutions.
The Role
Lead multi-product cloud initiatives and mentor cloud engineers. Own senior on-call escalation, incident review, RCA, and SLOs. Drive patching and security remediation programs, partner on architecture and cloud cost reviews, contribute module feedback, manage edge/network config at portfolio scale, maintain runbooks, and deploy AI/agent tooling to accelerate infra ops and incident response.
Summary Generated by Built In

Job Purpose

As a Sr. Cloud Engineer on the Platform Engineering team, you operate at the next level of scope, depth, and influence. You’re a hands-on engineer who also leads multi-product initiatives, mentors Cloud Engineers, partners with AppDev engineering managers on architectural choices, and helps drive Platform Engineering’s patching, security remediation, and reliability discipline across the Cendyn portfolio.

This is the senior-IC track on Platform Engineering. You bring multi-cloud depth, lead cross-product programs (large-scale patching campaigns, multi-cloud migrations, product modernization), and help shape how Platform Engineering consumes golden paths and feeds requirements back to the producer team.


Job responsibilities

  • Lead end-to-end execution of multi-product cloud initiatives; partner with Platform, Systems Engineering,AppDev, and Project Management as needed
  • Mentor and unblock Cloud Engineers; conduct paired sessions, review their work, and grow their cross-cloud breadth
  • Own the senior-escalation tier of thePlatform Engineering24x7 rotation; drive incident review, RCA, and SLO articulation post-incident
  • Drive thePlatform Engineeringpatching + security remediation program, includingcadence, scope, dashboarding, escalation paths
  • Partner withAppDevmanagers on architectural design reviews, cloud cost reviews, and module-adoption roadmaps
  • Contribute back to Platform Engineering on module gaps–e.g.,file feature requests with concrete use cases,participatein module-spec reviews
  • Apply network/edge configurations per product (Cloudflare, Route53, ACM, WAF) at portfolio scale; lead any rule-library or domain-strategy work
  • Maintain and evolve thePlatform Engineeringknowledge base; ensure runbooks reflect current production reality
  • Lead deployment of AI / agentic tooling forPlatform Engineeringoperations– e.g.,evaluate, pilot, and roll out tooling that accelerates infra ops, CVE triage, and incident response

Required qualifications

  • 7+ years of hands-on cloud engineering experience
  • Production depth in at least two of AWS, Azure, GCP; working knowledge of the third
  • Strong Terraform fluency–you can read and contribute back to shared-module design
  • Demonstrated experience leading multi-product or multi-team initiatives end-to-end
  • Track recordmentoring junior and mid-level engineers
  • Strong incident-response leadership–you’veled post-incident reviews, articulated SLOs, and improved on-call rotations
  • Depth on at least one of: edge/network engineering (Cloudflare/WAF/DNS), security remediation (CVE programs), or observability engineering (Datadog/OTel)
  • Strong written and verbal communication–you’recomfortable presenting to engineering managers and leadership

Preferred qualifications

  • Experience driving a portfolio-scale program (patching campaign, multi-product migration, security audit close-out) end-to-end
  • Senior cloud certifications (AWS SAP / DevOps Pro, Azure AZ-305, GCP Professional Cloud Architect, or similar)
  • Experience with one or more of: Cloudflare deep configuration, AWS WAF rule libraries, hybrid identity (Okta + IAM federation), or DBA-adjacent cloud work (Aurora, RDS schema migrations)
  • Familiarity with FinOps practices–cost anomaly investigation, RI/SP recommendations, tagging strategies
  • Public speaking, blog posts, or open-source contributions related to cloud engineering
  • Hospitality or travel-tech domain exposure

Tools and technologies you’ll work with

  • Clouds: AWS (primary across most Cendyn products), Azure,andGCP
  • IaC: Terraform (module consumer)
  • CI/CD: Azure DevOps, GitHub Actions, Bitbucket Pipelines, Jenkins, Bamboo
  • Edge / network: Cloudflare, AWS WAF, Route53, ACM
  • Observability: Open Telemetry, NOMA(in-house)
  • Security: Cycode, Rapid7, CrowdStrike, Arctic Wolf
  • AI tooling: Claude Code, AWS DevOps Agent,other specialized AI Agents


Work Schedule:

Monday through Friday from 12 PM to 9 PM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad.


EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

  • 7+ years of hands-on cloud engineering experience
  • Production depth in at least two of AWS, Azure, GCP; working knowledge of the third
  • Strong Terraform fluency and ability to read and contribute to shared modules
  • Demonstrated experience leading multi-product or multi-team initiatives end-to-end
  • Track record mentoring junior and mid-level engineers
  • Strong incident-response leadership including post-incident reviews, SLO articulation, and on-call improvements
  • Depth in at least one: edge/network engineering (Cloudflare/WAF/DNS), security remediation (CVE programs), or observability engineering (Datadog/OTel)
  • Strong written and verbal communication, comfortable presenting to engineering managers and leadership
  • Experience driving portfolio-scale programs (patching campaigns, migrations, security audit close-out)
  • Senior cloud certifications (AWS SAP/DevOps Pro, Azure AZ-305, GCP Professional Cloud Architect, or similar)
  • Experience with Cloudflare deep configuration, AWS WAF rule libraries, hybrid identity (Okta + IAM federation), or DBA-adjacent cloud work (Aurora, RDS schema migrations)
  • Familiarity with FinOps practices: cost anomaly investigation, RI/SP recommendations, tagging strategies
  • Public speaking, blog posts, or open-source contributions related to cloud engineering
  • Hospitality or travel-tech domain exposure
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The Company
HQ: Boca Raton, FL
730 Employees
Year Founded: 1996

What We Do

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com

Why Work With Us

- Global remote work and flexibility - Flexible time off - Heath and wellness initiatives - Diversity, Equity, and Inclusion - Professional development - Community involvement - Fun culture - Recognition and awards - Parental and bereavement leave - Ethical financial backing

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