All Teams

Services

Our employees that work in Services live and breathe customer value.

Team FAQs

What's it like to work in Services at Celonis?

Celonis services is the delivery engine of the company — Deployment Engineers and Deployment Architects turn the Process Intelligence platform into measurable, business-critical outcomes for customers, and own the full journey of value realization, adoption, and long-term success.  In the AI era the role has elevated: engineers direct Apollo, Celonis's own AI coding agent, to build the data models, analyses, and automations, while they bring the judgment — translating a customer's business need into precise direction, validating the output, and making sure it drives real impact. 

What's the culture like in Services at Celonis?

Culture in Celonis Services is built on the core value "The Best Team Wins" — deeply collaborative, curious, and people-first. It's an AI-first, experiment-driven environment that rewards learning agility, intellectual curiosity, and comfort with ambiguity, where people share knowledge broadly and continuously invent better ways of working. Principal Deployment Engineer Catarina Domingues sums up the mindset simply: "stay curious, collaborate as a team, and have fun along the way."

What's the career growth like in Services at Celonis?

Career growth in Celonis Services is broad and fast, because the role blends platform and technical skills (SQL, Python, data modeling), AI fluency and context engineering, business acumen, and executive stakeholder advisory. Deployment Engineers can deepen their expertise toward the Deployment Architect track — the practice's most senior technical authority, designing how enterprise AI is architected and orchestrated at scale — a role Celonis fills largely by developing its own people rather than hiring externally. Others move into project or people management: Gustavo Lascurain's path went from Execution Management consultant to project manager to leading a team of 11 Deployment Engineers in just over four years.

Celonis Employee Perspectives

From her early days as a Lead Consultant to the Director of CoE Services and AI Practice Lead for India, Shilpa’s journey is a testament to ‘intentional growth’ and culture of ownership that defines life at Celonis. We sat down with her to discuss how the India Services team combines process intelligence, AI, consulting and delivery excellence to drive measurable outcomes for Celonis customers. In the AI era the role has elevated: engineers direct Apollo, Celonis's own AI coding agent, to build the data models, analyses, and automations, while they bring the judgment — translating a customer's business need into precise direction, validating the output, and making sure it drives real impact.

Shilpa Komarla
Shilpa Komarla, Director CoE Services and AI Practice Lead (India)

Employee Reviews

Monica Tamayo

Monica Tamayo, Senior Deployment Engineer


As a Senior Deployment Engineer, I work directly with customers to understand their needs, translate them into solutions, and bring them to life through hands-on technical execution and problem-solving.


Matteo Kienbacher

Matteo Kienbacher, Senior Deployment Engineer


Beyond the incredible people it's the freedom. We are encouraged to push the platform past its limits and tackle the "impossible", and you never do it alone. There is always someone ready to help you.

Leo Ebert Gomez

Leo Ebert Gomez, Deployment Engineer - CoE Services


I get to solve highly complex problems alongside incredible people, while constantly learning about vastly different business processes across diverse industries.

Recently posted jobs

23 Hours AgoSaved
Hybrid
Bangalore, Bengaluru Urban, Karnataka, IND
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Build AI solutions and prototypes on the Celonis Process Intelligence Platform for strategic customers. Responsibilities include AI discovery, solutioning, hackathons, proof-of-value projects, agentic process transformation, executive presentations, business-value quantification, customer adoption, and reusable best-practice development. The role combines Python and machine learning development with customer-facing consulting, technical requirements scoping, domain specialization, and value realization. Participants join a 12-month graduate program with structured onboarding, mentorship, training, and hands-on enterprise software engagements.
YesterdaySaved
Hybrid
Milan, ITA
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Lead Italy’s enterprise sales organization for Manufacturing and Retail/CPG, managing Enterprise Account Executives and owning regional revenue targets. Responsibilities include hiring and developing sales talent, executing territory strategy, acquiring new accounts, expanding existing customers, maintaining executive and partner relationships, improving forecast accuracy, and communicating Celonis’s industry value proposition. The role requires collaboration across sales, value engineering, business development, and services teams, with travel throughout Italy approximately 50% of the time.
2 Days AgoSaved
Hybrid
Redwood City, CA, USA
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Owns the full partnership lifecycle for strategic Data and AI partners. The role develops joint agentic solutions, supports complex enterprise sales cycles, leads AI value workshops, manages OEM account adoption, negotiates commercial frameworks, informs the AI product roadmap, and validates LLM integrations and zero-copy data strategies with engineering teams.

At a glance

galaxy graduate program

Launch your career in the enterprise software world with the Celonis Galaxy Program. A program designed to develop the next generation of Celonis Product Experts by combining product training with hands-on customer work across our entire Services Organisation. All in just 12 months. Join our global team at one of our locations in New York, Raleigh, Madrid, London, Munich or Bangalore.

how our team influences company success

They are the go-to people for helping our customers implement Celonis software, succeed in change management, and thrive through setting objectives and strategic goals that are tailored to their needs