Search the 13 jobs at Catchpoint

The Product Marketing Manager will drive growth and awareness for the Network Experience solution, creating compelling content for Network Engineers. Responsibilities include executing marketing campaigns, reporting on data and metrics, and collaborating across teams to enhance product strategies. The role focuses on understanding market trends and improving customer experiences to boost revenue performance.

The Site Reliability Engineer at Catchpoint is responsible for building and automating infrastructure deployment, monitoring system health, and ensuring high reliability of the monitoring platform. Responsibilities include managing service lifecycles, troubleshooting incidents, and leveraging cloud services for deployment.

The Customer Success Engineer at Catchpoint will lead customer onboarding, drive user engagements, educate clients on product features, identify usage gaps, and collaborate with teams to enhance customer satisfaction and renewals. This role involves direct interaction with clients, analyzing internet events, and contributing to knowledge bases and customer relationships.

The Technical Competitive Insights Manager will influence company success by providing market intelligence, developing sales tools, supporting messaging strategy, and creating marketing content. The role requires deep technical knowledge in networking, application, and monitoring technologies, along with strong analytical and communication skills to support sales and product marketing initiatives.

The Strategic Account Executive will drive expansion revenue through upselling and cross-selling in existing large enterprise accounts, build relationships with key stakeholders, and manage the full sales cycle from prospecting to closing contracts while maintaining high customer satisfaction.

The Scripting Specialist will collaborate with customers to create tailored monitors, perform automation testing using Selenium, and engage in front-end development and testing. Responsibilities include analyzing issues, educating clients, and contributing to product documentation.

The Director of Partner Sales is responsible for building and maintaining strong partner relationships to drive revenue growth through effective partner sales strategies. This role includes recruiting service-oriented partners, supporting their success, optimizing partner programs, and enhancing co-selling initiatives to meet new customer and revenue targets.

As a Site Reliability Engineer at Catchpoint, you will support the global monitoring platform, maintain high reliability and availability through automation and monitoring, troubleshoot incidents, and enhance service lifecycle through design and deployment strategies. You will also engage in a collaborative environment with operations and development teams.

The Customer Success Manager at Catchpoint is responsible for ensuring the success and growth of clients post-sale. Key responsibilities include managing the customer journey from onboarding to renewal, driving platform adoption, conducting business reviews, and acting as a customer advocate while collaborating with various teams to enhance client experience.

The Associate Deal Ops Analyst will manage client accounts, ensure compliance, and optimize the quote-to-cash process. Responsibilities include maintaining data integrity in Salesforce, fostering collaboration across departments, driving contract renewals, and executing process improvements. Ad-hoc project handling and documentation for audits are also key aspects of the role.

The Product Marketing Manager at Catchpoint will drive growth and acquisition strategies for the Network Experience solution, create compelling content, and analyze market trends to enhance the product's visibility and adoption. The role requires collaboration with various teams to launch promotional campaigns and gather user feedback for product development.

The Enterprise Account Executive will drive new business by managing enterprise accounts, identifying customer needs, providing tailored solutions, and closing sales. Responsibilities include targeting prospects, delivering presentations, negotiating contracts, and reporting on sales activities using Salesforce. Success is measured through new customer acquisition and exceeding sales targets.

The Associate Performance Specialist at Catchpoint will collaborate with clients to enhance their digital experience by analyzing and providing strategic guidance on web performance. Responsibilities include monitoring websites, conducting performance analysis, supporting marketing efforts, and maintaining client relationships while addressing technical issues.