Jobs at CarTrawler

Analyze large datasets using SQL to identify pricing, supply, market, competitor, and demand trends. Develop pricing and revenue optimization strategies for car rental and insurance products, build dashboards in Tableau or Power BI, and translate insights into practical commercial improvements. Collaborate with Revenue, Supply, Trading, Data Science, and Engineering teams to improve forecasting, pricing models, profitability, and business performance.

Own and deliver end-to-end CRM and loyalty campaigns across email, lifecycle and loyalty communications. Use Salesforce Marketing Cloud and CMS to execute, test and optimise campaigns, analyse performance and KPIs, liaise with partners and internal stakeholders, and drive improvements in engagement, retention and commercial outcomes.

Deliver end-to-end CRM and loyalty campaigns across email, lifecycle, and loyalty channels for travel partners. Use Salesforce Marketing Cloud, segmentation, personalization, testing, and campaign analytics to improve engagement, retention, conversion, loyalty, and revenue. Manage quality assurance, reporting, KPI tracking, partner requirements, stakeholder collaboration, process improvement, and knowledge sharing across commercial and marketing teams.

Leads multiple complex technology projects from ideation through delivery, managing plans, scope, milestones, dependencies, risks, resources, budgets, stakeholders, and project changes. Drives cross-functional alignment across Product, Engineering, and business teams, communicates status, resolves issues, improves project management processes, and mentors junior team members.

Designs and delivers digital, live, and blended learning experiences using adult learning principles and inclusive design. Owns learning programs from scoping through evaluation, partners with leaders and subject matter experts to address capability needs, manages and improves the LMS, analyzes learning data and feedback, and promotes continuous on-the-job development. Applies emerging technologies and AI-enabled approaches to improve accessibility, learner experience, effectiveness, and scalability.

Owns the engineering and evolution of digital behavioral telemetry, web telemetry, RUM, and conversion data. Designs event taxonomies, schemas, contracts, data models, and governed data products supporting analytics and conversion measurement. Partners with product and engineering teams on instrumentation, observability, data quality, privacy, testing, and lifecycle controls. Serves as the senior technical subject matter expert for telemetry and behavioral data while enabling analysts and stakeholders to use trusted data products.

Build and evolve Salesforce Service Cloud, Omni-Channel, Agentforce, AI agents, customer channels, integrations, and intelligent automation. Develop Apex, SOQL, Flow, and Lightning Web Components solutions; connect Salesforce with external systems through APIs, events, and middleware; and establish testing, monitoring, security, and release practices. Partner with customer contact and technology teams to deliver scalable, measurable customer and agent experiences.

Design and build scalable Java backend services and REST APIs, lead technical design, integrate third-party partners, champion engineering best practices (CI/CD, testing, observability), mentor engineers, and troubleshoot production issues while promoting reliability and performance.

Lead strategic direction and commercial health of CarTrawler's key North American partnerships. Drive joint business planning, renewals, negotiations, and cross-functional alignment. Identify growth opportunities, influence product and go-to-market decisions, and communicate performance through data-led storytelling. Represent the company at partner QBRs, conferences, and industry events.

Lead budgeting, forecasting and long-range planning; deliver monthly performance reporting and analysis; build integrated financial models and scenario plans; partner with senior stakeholders to drive financial accountability; champion automation, AI and BI tools; improve financial data governance; monitor market trends; and lead and develop a high-performing FP&A team.