Jobs at carsales.com.au

Deliver end-to-end client onboarding for a SaaS platform: act as primary contact, provide product training, coordinate integrations, maintain CRM and documentation, track milestones, improve onboarding processes, and hand over to Customer Success to maximise adoption.

Manage and grow a digital-first portfolio of automotive dealer clients (up to 300), driving product adoption, retention and subscription value via proactive engagement, data-driven insights, onboarding support and cross-functional collaboration.

Provide privacy legal advice across the Australian business, develop and implement privacy policies and training, conduct PIAs, audits and incident responses, coordinate with Risk and Data teams, and support compliance with international privacy reforms.

Manage a high-volume portfolio of Industry & Leisure customers to drive retention, product adoption, engagement and long-term value. Serve as primary relationship owner for non-enterprise clients, deliver proactive support, performance reviews, health monitoring, insights and retention strategies, and collaborate with sales, onboarding and advertising teams to identify growth opportunities.

Manage a portfolio of ~300 automotive dealer customers as their primary contact. Drive product adoption and retention using data-driven insights, educate on best practices, identify upsell opportunities, and collaborate with Sales, Advertising and Onboarding teams to deliver seamless customer experiences.

Manage a portfolio of automotive dealer customers as their primary contact, driving product adoption, retention and growth through data-driven insights, strategic guidance, and cross-team collaboration to deliver exceptional customer outcomes.

Partner with automotive dealers to recommend and manage tailored digital advertising solutions that drive visibility, leads and revenue. Build trusted relationships, optimise campaigns using performance data, collaborate with Customer Success, and manage pipeline, forecasts and CRM to achieve commercial targets.

Manage a national portfolio of dealer partners for Instant Offer, act as primary contact to ensure compliance and service delivery, build relationships, present performance reporting, resolve issues, and optimise operational processes to meet KPIs.

Partner with automotive dealers to design and deliver tailored digital advertising strategies that drive leads and revenue. Advise on campaign performance, optimise outcomes using data and market insights, grow advertising revenue within an existing portfolio, manage pipelines and CRM activities, and collaborate with Customer Success to ensure a seamless client experience.

Manage a portfolio of 300 automotive dealer customers as their primary contact, driving product adoption and retention through a digital-first engagement model. Use platform data and performance reporting to identify growth and upsell opportunities, educate customers on product best practices, and collaborate with Sales, Advertising and Onboarding teams to deliver seamless customer experiences.

The Paid Growth Strategist will lead paid media strategies to enhance brand and performance campaigns, mentor specialists, and optimize for growth metrics.

The Sales Support Specialist will assist the national sales team with contract preparations, billing investigations, compliance management, and data analysis while supporting team onboarding and training efforts.

The Finance Business Partner advises stakeholders on financial matters, leads budgeting and forecasting, and enhances decision-making through robust financial insights.

Analyze RedBook vehicle data to improve pricing products: extract and combine data via SQL/APIs, build automated data pipelines, and deliver end-to-end dashboards and data products using Python/R and cloud workflows.

Lead engineering execution for Machines4U: translate business priorities into an engineering roadmap, manage a distributed team, modernise legacy systems, oversee integrations, ensure security, reliability and compliance, and partner with product and group engineering.

Lead engineering execution for Machines4U: translate strategy into roadmaps, manage a distributed team, modernise legacy systems, oversee integrations, ensure security/reliability/compliance, and provide technical guidance to leadership and stakeholders.

Lead strategic discovery across CAR Group marketplaces: run customer journey research, translate unmet needs into opportunity areas, prototype and test concepts, design lean experiments, and synthesize evidence into recommendations and pitches. Partner with product, data, tech, commercial and regional teams and use AI-enabled tools to accelerate research and prototyping.

Lead discovery and validation of new high-growth marketplace opportunities. Design and run experiments, prototype rapidly (including AI-enabled solutions), analyze user and market data, balance buyer and seller needs, build partner relationships, and present product vision to senior stakeholders to secure funding and scale.

Lead engineering execution for Machines4U: translate leadership priorities into an engineering roadmap, manage a distributed team, modernise legacy systems, oversee platform integrations (CRM, payments, marketplace, reporting), and ensure security, reliability and compliance while partnering with product and carsales engineering.

Lead product strategy and execution for AI and personalisation initiatives. Define vision, prioritise experiments, optimise channel performance, and drive measurable commercial growth through cross-functional collaboration, data-driven decisions, and stakeholder influence.