Teams at carsales.com.au

Deliver end-to-end client onboarding for a SaaS platform: act as primary contact, provide product training, coordinate integrations, maintain CRM and documentation, track milestones, improve onboarding processes, and hand over to Customer Success to maximise adoption.

Manage and grow a digital-first portfolio of automotive dealer clients (up to 300), driving product adoption, retention and subscription value via proactive engagement, data-driven insights, onboarding support and cross-functional collaboration.

Provide privacy legal advice across the Australian business, develop and implement privacy policies and training, conduct PIAs, audits and incident responses, coordinate with Risk and Data teams, and support compliance with international privacy reforms.