Responsible for reviewing member expenses and reimbursement requests, ensuring effective communication and support throughout the claims process to deliver exceptional member experiences.

The Data Engineering Manager will coach the team, oversee data infrastructure, enhance data quality, and manage BI data engineering initiatives.

The Sr. Manager of Operations will oversee business-critical systems, lead initiatives for process optimization, and mentor team members while ensuring alignment with organizational goals.

The Clinical Investigator will provide evidence-based guidance for menopause and pregnancy programs, review clinical research, and ensure adherence to local practices and regulations.

As a Care Companion, assist members through family-forming journeys by providing customer service in English and Thai, ensuring support and guidance.

As a Care Companion, you'll provide bilingual support to members, guiding them through family-forming journeys, addressing questions, and ensuring quality service via phone and email.

Provide exceptional customer support to members navigating their family-forming journeys via phone, email, and video chat, utilizing empathy and communication skills.

Provide compassionate support to members through their family-forming journeys, primarily via phone and email, using English and Italian.

The Engineering Manager will lead a team, manage execution of the roadmap, provide technical direction, and collaborate with product leadership. Responsibilities include performance management and facilitating communication across teams to achieve business goals.

As a Senior Product Designer at Carrot Fertility, you will lead the design of member-facing products, maintaining the design system while collaborating with cross-functional teams to create user-centered digital experiences. Responsibilities include conducting user research, creating interactive prototypes, and advocating for design consistency and accessibility.

As a Care Companion at Carrot Fertility, you will guide members through their family-forming journeys by providing compassionate assistance via phone and email. Your role involves addressing concerns, ensuring a supportive experience, and contributing to the inclusive mission of the company. Bilingual skills in English and Traditional Chinese are required.

The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.

The Product Manager will lead the evolution of the member journey for pregnant individuals and families, focusing on driving product strategy, prioritizing initiatives, and enhancing user engagement and health outcomes to support Carrot's business goals.

The Care Companion will provide empathetic and compassionate support to members navigating family-forming journeys, primarily through phone and email. Responsibilities include addressing questions, guiding members through services, and enhancing member experiences in an inclusive healthcare environment.

As a Care Companion, you will assist members in their family-forming journey through compassionate support via phone and email. Your role involves addressing member inquiries, helping them navigate services, and shaping their experience positively while maintaining high communication standards.

The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.

The Associate Solutions Consultant will support Carrot Fertility’s Commercial team by providing expert knowledge in plan design and product offerings. The role involves collaborating with sales channels, assisting senior consultants, and aiding implementations while keeping updated on market trends. Strong interpersonal and problem-solving skills are essential, as is a desire for continuous learning and growth.

The Sr. HR Business Partner will collaborate with Sales and Marketing leaders, support HR matters, and drive initiatives related to performance management, employee engagement, and talent development. The role requires fostering a high-performing, transparent culture and aligning HR strategies with business objectives, utilizing data to inform decisions.

The Product Manager will lead efforts in healthcare data integration and support global member payments, collaborating with various teams to enhance the product as Carrot grows. This role demands strong analytical skills and effective communication to convey complex ideas.

The Senior Marketing Analyst will analyze complex member data across multiple sources to measure and improve member engagement campaigns. Responsibilities include data strategy, KPI definition, collaboration with BI and engineering, and mentoring team members, all aimed at driving revenue growth and member engagement.