The Operations Analyst will manage workforce tasks, analyze performance metrics, support staffing needs, and collaborate with leadership for operational efficiency.

Drive member engagement and retention at Carrot through multichannel campaigns, A/B testing, and go-to-market strategies for new product features.

As a Lead Software Engineer, you will manage the payments system, build secure infrastructure, and lead a small engineering team while collaborating cross-functionally.

Manage a Mid-Market Customer Success team, drive customer satisfaction, grow accounts, and oversee project management and team coordination.

The Emotional Support Expert provides emotional support and guidance for clients on fertility, pregnancy, and family-related topics, utilizing clinical expertise while engaging in educational programs and quality assurance initiatives.

As a Care Companion, you will provide empathetic support to members navigating family-forming journeys through effective communication, primarily via phone and email.

The Consultant Relations Associate drives success in sales development and support efforts, engaging clients and supporting the consultant team in navigating complex interactions.

Manage a portfolio of customers, drive retention and engagement, conduct strategic check-ins, and collaborate with internal teams to maximize value.

The Consultant Relations Director builds relationships with consultants, drives revenue growth, supports sales teams, and gathers market insights to enhance product strategies.

The Senior Marketing Analyst will analyze member data to evaluate and optimize marketing engagement strategies, ensuring data quality and collaboration with various teams to drive member engagement and revenue growth.

Lead the demand generation, content, and digital engagement strategies for Carrot, overseeing a marketing team and driving brand awareness and customer acquisition.

As a Member Lifecycle Marketing Associate, you'll manage lifecycle marketing operations, coordinate projects, ensure QA across communication channels, and analyze performance data.

The Taft-Hartley Sales Director will develop and implement sales strategies for Carrot's Family-Building services, focusing on union markets. This role involves relationship building, attending industry events, driving sales, and collaborating with marketing teams.

The Director of Communications at Carrot will lead external communication strategies, manage media relations, and collaborate with teams to promote Carrot’s mission in fertility care through storytelling.

Responsible for reviewing member expenses and collaborating with teams to ensure an exceptional member experience in claims processing.

The Technical Product Analyst analyzes data, collaborates with teams, and drives product direction based on insights from member feedback and data analysis.

Lead and scale B2C member marketing operations ensuring personalized engagement, operational excellence, and revenue growth through optimization of MarTech ecosystem.

Lead and execute Carrot's event marketing strategy, managing U.S. events while aligning with sales goals and driving measurable results.

The Clinical Investigator will provide evidence-based guidance for menopause and pregnancy programs, review clinical research, and ensure adherence to local practices and regulations.

The Manager of Payments will oversee claims processing operations, manage schedules and duties of Claims Processors, and drive operational excellence. This role includes hiring and developing team members, monitoring performance metrics, and collaborating with leadership to implement improvements. It's essential to ensure an exceptional member experience while coordinating with insurance payers.