Jobs at Carrington Mortgage Services

Monitor vendors and CMS activities through the foreclosure referral process, perform referral validation and due diligence, prepare files and dispositions, maintain system records and reporting, escalate and resolve exceptions, ensure compliance with state, federal, and investor requirements, and communicate with internal teams, clients, and stakeholders.

The Collateral Analyst manages collateral file reporting, resolves documentation exceptions, analyzes data, creates reports, and trains team members to ensure compliance and accuracy.

Perform GAAP-based general accounting for Lending and Title divisions: bank reconciliations, journal entries, balance sheet and income statement reconciliations, wire transfers, month-end close, audit support, and coordination with Treasury and operations to validate recordings and cash activity.

Review accuracy of loss mitigation underwriter decisions and final modification calculations, check file completeness and documentation, ensure company procedures and Fiserv tasking are followed, track errors and trends, provide error reporting and training, and support special projects and process improvements.

Lead and execute mortgage division marketing strategy to drive customer acquisition, brand awareness, lead generation, retention, and market growth. Oversee digital marketing, channel optimization, analytics, product go-to-market, compliance, budgets, and a high-performing marketing team. Partner with Sales, Product, Digital, Compliance, and executives to deliver data-driven campaigns, measure ROI, and support geographic and product expansion.

Handle requests to compile and summarize foreclosure/default fees and costs using Tempo comtag and Fiserv; prepare and send reinstatement letters/quotes; ensure compliance with investor/insurer/state guidelines; communicate with law firms; meet deadlines; research documentation to support invoicing; follow company policies and work independently in a high-production environment.

Administer corporate benefits programs (medical, dental, vision, life, AD&D, FSAs, COBRA), handle enrollments, qualifying events, leave administration, vendor/TPA coordination, compliance with HIPAA/ERISA/COBRA/FMLA and state laws, billing reconciliation, open enrollment support, audits and benefits recordkeeping.

Provide administrative and loan-processing support to assigned Account Executives and TPO sales management. Tasks include data entry into the LOS, scheduling calls, organizing loan documentation, monitoring pipeline and locks, assisting brokers, supporting marketing and events, ensuring compliance with company and investor guidelines, and preparing reports to enable timely loan closings.

Provide administrative and loan-processing support to assigned Account Executives and TPO sales management. Manage data entry into the loan origination system, monitor documentation and credit/flood reports, coordinate broker communications and marketing activities, ensure compliance with underwriting and investor guidelines, and provide backup support to Account Executives to facilitate timely loan closings.

Lead teams managing mortgage collateral and original documents to ensure compliance with document custodian, investor and GSE requirements. Develop policies, processes, reporting, eNote implementation, QC and validation programs. Oversee vendor/custodian relationships, loan pool certification, repool/loan sale collateral needs, and produce control and pipeline reports to meet SLAs and quality objectives.

The Commercial Closing Specialist manages closing tasks for real estate transactions, ensuring compliance with regulations and communication among parties. Responsibilities include overseeing the clearance process and training personnel as needed.

This role involves developing broker/seller relationships, facilitating loan processes, ensuring compliance, and providing customer service in the mortgage industry.

Develop and maintain broker/seller relationships to sell wholesale and correspondent mortgage loan products. Ensure compliance and service level standards are met while managing loan pipeline.

The Loss Mitigation Specialist educates borrowers on alternatives to foreclosure, communicates options, reviews documents, and assists with loss mitigation processes.

The Loss Mitigation Post Closing Representative manages mortgage modification documents, ensures compliance with relevant agencies, and provides reporting on loan status.

The Lien Release Specialist will process lien releases, audit documents, work with vendors, and handle customer inquiries while ensuring compliance with laws.

The Default FHA Claims QA Analyst II reviews FHA mortgage insurance claims for accuracy, ensures compliance with policies, and communicates correction requests.

Build and maintain broker and seller relationships to sell wholesale and correspondent mortgage products. Source and onboard new brokers, advise on programs/pricing, train on submission systems, manage loan pipelines, liaise with internal teams to ensure timely closings and purchases, and maintain CRM and regulatory compliance.

Review and reconcile default mortgage insurance and investor claims (FHA, VA, PMI, USDA, FNMA, FHLMC) for accuracy, document findings, escalate trends, verify taxes/insurance, enforce procedures, and complete monthly audits to ensure timely, compliant claim submission.

Support Treasury by processing and releasing funds, managing bank accounts and signatories, resolving positive pay exceptions, producing treasury reports, administering banking system access, handling unclaimed property reporting, supporting KYC/due diligence and compliance, liaising with banks and vendors, and participating in treasury initiatives and projects.