Jobs at Carrington Mortgage Services

Analyzes second-lien mortgage loans to validate lien enforceability, assess equity and recovery potential, and recommend foreclosure bids, charge-offs, or other resolution strategies. Manages investor approvals, foreclosure bidding, surplus funds, reporting, compliance certifications, audit-ready documentation, and portfolio risk metrics. Researches title, property, and senior-lien activity; coordinates with internal teams, investors, clients, vendors, and regulators. Provides technical guidance and mentoring to junior analysts without formal supervisory authority.

Performs mortgage collateral file audits, reconciles documentation and reporting data, resolves exceptions, tracks collateral inventory and movement, and manages pool certification workflows. The role prepares operational reports, analyzes pipeline data, supports process training, and coordinates with custodians, vendors, and clients to ensure accurate collateral records and timely exception resolution.

Performs financial reconciliation on liquidated mortgage loans, researches incurred losses, identifies recovery and bill-back opportunities, and analyzes claim data to mitigate financial losses. Prepares evidence-based written explanations, handles investor rebuttals, maintains LoanServ records, supports quality reviews, and monitors mortgage servicing guidelines. Requires strong accounting, analytical, documentation, communication, organizational, and mortgage default servicing skills.

The Collateral Analyst audits mortgage collateral files, reconciles documentation and reporting across custodians, resolves exceptions, tracks file inventory and movement, and manages pool certification pipelines. The role prepares recurring status reports, analyzes collateral data, supports process training, maintains procedures, and coordinates with custodians, vendors, and clients to mitigate risk and ensure timely, accurate certifications. This is an onsite position in Orange, California.

Supervise mortgage liquidation staff handling short sales and deeds in lieu of foreclosure. Oversee negotiations, investor approvals, compliance, foreclosure postponements, escalated calls, reporting, audits, and remediation plans. Coordinate with borrowers, agents, attorneys, investors, HUD, and management while ensuring timely resolutions and reduced loss severity. Attend mediation and settlement hearings and travel as needed.

Reviews vendor invoices for compliance with allowable amounts, verifies supporting documentation against completed work, reconciles records, resolves discrepancies, and processes invoices accurately and promptly. Maintains knowledge of mortgage servicing requirements from FHA, VA, USDA, PMI, FNMA, and FHLMC. Identifies potential issues, researches documentation, communicates with vendors, and manages workflow in accordance with company policies and applicable regulations.

Reviews and validates vendor invoices against allowable amounts, supporting documentation, servicing requirements, and completed work. Reconciles invoice details, researches discrepancies, communicates with vendors to resolve issues, identifies red flags, and escalates concerns. The coordinator maintains processing accuracy and timeliness while organizing workloads, controlling costs, following mortgage servicing policies, and meeting department goals.

Administer corporate benefits programs, including enrollment, eligibility, COBRA, claims, leave administration, billing reconciliation, compliance, audits, filings, and employee support. Coordinate with benefits vendors, carriers, brokers, payroll, accounting, and communications teams while maintaining accurate records and benefits documentation. Support annual open enrollment and ensure compliance with federal and state regulations.

Negotiates short sale offers and deeds in lieu of foreclosure, answers questions from borrowers and authorized third parties, formulates counteroffers, analyzes loss severity, communicates approvals or declines, and submits negotiated files for senior management approval. The role also postpones foreclosure sales when necessary and ensures compliance with company policies and state and federal regulations.

Monitors vendors and servicing activities throughout the pre-foreclosure and foreclosure referral process. Responsibilities include breach processing, referral validation, due diligence, document imaging, system updates, SLA tracking, vendor performance monitoring, exception resolution, and compliance with investor, state, and federal requirements. The role communicates with internal teams, clients, borrowers, and vendors while documenting actions and resolving escalated foreclosure matters.

Prepare, file, and follow up on FHA mortgage insurance claims (Part A/B, CWCOT, Pre-Foreclosure Sale) accurately and on time. Maintain claim files and system documentation, submit claims for quality review, finalize submissions, and pursue agency payments. Apply knowledge of default servicing, foreclosure, bankruptcy, loss mitigation, and investor/agency guidelines while meeting deadlines and collaborating with internal and external stakeholders.

Performs investor accounting reconciliations for principal, interest, taxes, and insurance accounts; researches reconciling items and remittance differences; validates interdepartmental data; resolves discrepancies; maintains custodial cash accuracy; and supports reporting deadlines and special projects. The role requires investor reporting knowledge, attention to detail, intermediate Excel and Access skills, and one to three years of related experience.

Manage mortgage servicing counterparty relationships, including investor communications, presentations, requirements documentation, portfolio and loan data analysis, quality control, compliance, process improvement, and change management. The role coordinates internal and external stakeholders, tracks deliverables, evaluates service risks, supports loan servicing transfers, and recommends improvements to portfolio performance and service delivery.

The Loss Mitigation Post Closing Representative manages mortgage modification documents, ensures compliance with relevant agencies, and provides reporting on loan status.

The Lien Release Specialist will process lien releases, audit documents, work with vendors, and handle customer inquiries while ensuring compliance with laws.

Reviews FHA supplemental mortgage claims for accuracy, documentation, guideline compliance, and financial impact before filing. Analyzes claim payments and advances, maintains LoanServ updates, identifies corrections, monitors denials and offsets, and supports quality assurance and process improvements. Requires knowledge of FHA claims, default servicing, mortgage regulations, and agency timelines, along with strong documentation, writing, organizational, and decision-making skills.

Develop and manage relationships with wholesale mortgage brokers and correspondent sellers. Generate business, explain loan programs and policies, train partners on submission and loan-lock systems, support applications, and coordinate with underwriting, processing, closing, and funding teams. Manage the loan pipeline, ensure regulatory deadlines and compliance, maintain CRM records, facilitate timely loan closings and purchases, and provide high-quality broker and seller support.

Build and maintain broker and seller relationships to sell wholesale and correspondent mortgage products. Source and onboard new brokers, advise on programs/pricing, train on submission systems, manage loan pipelines, liaise with internal teams to ensure timely closings and purchases, and maintain CRM and regulatory compliance.

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and final modification calculations for accuracy and compliance. Ensures files are complete, properly documented, and tasks are completed according to company policies and regulations. Tracks errors, reports trends, supports process improvements, trains new hires, assists peers, and contributes to special projects.

Reviews loss mitigation underwriting decisions, approvals, denials, income and loan modification calculations for accuracy and regulatory compliance. Ensures files are complete, properly documented, and structured for audits. Completes quality checks of Fiserv tasks, tracks errors, reports trends and process improvement opportunities, trains new hires, and supports management with peer leadership and special projects.