Teams at Carrington Mortgage Services

Supports account executives and TPO sales management by entering and managing loan data, gathering and verifying documentation, monitoring loan pipelines, reviewing locks and underwriting compliance, assisting brokers, preparing reports, and coordinating marketing activities. Provides backup coverage for account executives, resolves issues, supports timely loan closings, maintains confidential borrower information, and helps drive lead generation and sales growth.

Performs mortgage collateral file audits, reconciles documentation and reporting data, resolves exceptions, tracks collateral inventory and movement, and manages pool certification workflows. The role prepares operational reports, analyzes pipeline data, supports process training, and coordinates with custodians, vendors, and clients to ensure accurate collateral records and timely exception resolution.

Performs financial reconciliation on liquidated mortgage loans, researches incurred losses, identifies recovery and bill-back opportunities, and analyzes claim data to mitigate financial losses. Prepares evidence-based written explanations, handles investor rebuttals, maintains LoanServ records, supports quality reviews, and monitors mortgage servicing guidelines. Requires strong accounting, analytical, documentation, communication, organizational, and mortgage default servicing skills.