Teams at Carrington Mortgage Services

Build and maintain broker and seller relationships to sell wholesale and correspondent mortgage products. Source and onboard new brokers, advise on programs/pricing, train on submission systems, manage loan pipelines, liaise with internal teams to ensure timely closings and purchases, and maintain CRM and regulatory compliance.

Audits and reconciles mortgage collateral files, documentation, exceptions, inventory, and reporting across custodians. Resolves documentation issues, tracks collateral movement, manages assigned pipelines, supports pool certification and recertification, prepares management reports, and coordinates with custodians, vendors, and clients. The role also supports training, process documentation, risk mitigation, and data analysis using Excel, Visio, and internal systems.

Supervise the Credit Bureau Reporting and Corrections team, managing workflows, assignments, training, performance, disputes, escalations, and compliance with applicable laws. Oversee borrower correspondence and credit reporting corrections using eOSCAR and related systems. Develop procedures, resolve complex issues, collaborate with counsel and internal teams, and lead special projects while ensuring accurate, timely, and cost-effective loan servicing operations.