Teams at Carrington Mortgage Services

Supports mortgage litigation and default proceedings by managing legal matters, reviewing pleadings, coordinating discovery and subpoenas, conducting title research, communicating with counsel and stakeholders, tracking deadlines, maintaining case records and reports, and ensuring compliance with mortgage servicing, lending, consumer protection laws, and company policies.

Prepares, files, reviews, and follows up on VA, USDA, PMI, FNMA, and FHLMC supplemental mortgage insurance claims and appeals. Ensures documentation complies with agency and investor guidelines, manages quality corrections, submits claims for payment, and tracks claim resolution. The role requires knowledge of mortgage default servicing, including foreclosure, bankruptcy, loss mitigation, and claims processes, along with strong organization, communication, and deadline-management skills.

Supervise the finalization, post-closing, reporting, and compliance processes for mortgage loan modifications and partial claims. Lead Finalization Specialists, oversee workflow and quality control, resolve system errors, manage reversals and investor reporting, validate claim funds and terms, and coordinate with internal teams, servicers, agencies, and investors. Prepare month-end reports, communicate goals and policy changes, support training, and ensure compliance with applicable requirements.