Jobs at CargoSprint

Provides first-response and ongoing support for VIP SaaS customers through ticketing and emergency channels. Owns issue investigation, escalation, resolution, KPI tracking, trend analysis, and permanent process improvements. Partners with engineering, gathers business requirements, researches platform functionality, and builds trusted client relationships. Requires flexible 24/7 emergency hotline availability and support for U.S. operations on Mexican holidays.

The Accounting Manager will own key month-end close activities, maintain the general ledger, prepare reconciliations and financial statements, manage accounts payable and expenses, support audits and internal controls, and contribute to accounting systems and process improvements. The role partners with FP&A, Revenue Operations, the Controller, and CFO while ensuring accurate US GAAP reporting and scalable financial operations.

Designs and maintains automated tests using Playwright or Cypress, performs manual end-to-end and regression testing, creates test plans and data, tracks defects, and integrates tests into CI/CD pipelines. Collaborates with engineering and product teams to improve quality throughout the SDLC. Requires strong manual and automated QA experience, programming proficiency, API testing knowledge, and familiarity with Agile practices and CI/CD tools.

Develop and maintain scalable .NET applications, REST APIs, databases, and Angular front ends. Work with Azure services, microservices, Docker, Kubernetes, and Azure DevOps CI/CD pipelines. Apply secure coding, SOLID principles, design patterns, testing, and clean architecture. Lead technical discussions, conduct code reviews, mentor junior developers, and optimize SQL Server systems in an Agile environment.

Lead and grow a backend engineering team while staying hands-on: design and build Python/FastAPI services with Temporal and Postgres, own roadmap and delivery, set SLIs/SLOs, drive observability and reliability, run engineering rituals, hire and coach engineers, and improve quality with DevOps and AI tooling.

Identify and qualify potential customers through outbound prospecting and inbound lead follow-up. Use CRM and sales tools to source leads, conduct discovery conversations, qualify prospects, schedule demos, nurture relationships, and report on lead-generation metrics to grow the sales pipeline.