Marketing Coordinator

Posted 3 Days Ago
Be an Early Applicant
Guadalajara, Jalisco, MEX
Hybrid
Senior level
Logistics • Software • Transportation
The Role
Own customer marketing and sales enablement programs, including upsell campaigns, surveys, review and referral initiatives, newsletters, webinars, events, testimonials, sales assets, onboarding materials, and content hubs. Operate and quality-check AI marketing agents, edit and approve their outputs, track performance, and improve related processes. Collaborate closely with Sales, Customer Success, Product, and marketing stakeholders.
Summary Generated by Built In

Empowering the people that make global commerce happen.


About CargoSprint

CargoSprint is made up of a world-class team of highly motivated individuals who are passionate about transforming the cargo industry. We have developed cutting-edge digital solutions that streamline cargo operations, enhance efficiency, and improve the overall experience for everyone involved. Our workplace fosters innovation, collaboration, and the drive to solve industry challenges.


CargoSprint is dedicated to delivering game-changing solutions that connect the cargo industry like never before, and we are looking for driven, enthusiastic people who share our vision of innovation and excellence.


If you think we are a great mutual fit, we want hear from you!


About You

You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry.
About the role

The Marketing Coordinator owns day-to-day customer marketing support and sales enablement: the programs that keep customers engaged, growing, and willing to vouch for CargoSprint, and the assets that help Sales win. The role also operates two AI agents. It is a strong fit for an organized, versatile marketer who wants real ownership and is excited to work alongside AI.


What you'll do

Customer Marketing 

  • Manage and measure the success of the customer upsell/cross-sell campaigns based on the quarterly marketing plan.
  • In conjunction with Customer Success, run the Customer Health CSAT survey: launch, follow up, summarize results, and close the loop on responses.
  • Run the G2/Capterra review campaigns and the customer reference and referral programs, including outreach, tracking, and thank you.
  • Produce the quarterly customer newsletter.
  • Coordinate the Quarterly Product Showcase Webinars for customers, including promotion, registration, and follow-up, working with the Event Coordinator and Demand Gen Manager.
  • Set calendar for the customer road show events, and coordinate promotion, registration, and follow-up, working with the Event Coordinator and Demand Gen Manager.
  • In conjunction with sales and customer success, source and manage customer testimonial stories, video testimonials, case studies, quotes, major win announcements, along with all customer approvals.

Sales Enablement 

  • Produce and update customizable decks, one pagers, playbooks, battle cards, and videos based on product briefs provided by Director of Digital Communications.
  • Coordinate the ROI calculators from requirements to testing and rollout, with Product and Sales.
  • Build onboarding kits for new sales hires.
  • Host short sessions to introduce new assets, campaigns, and talk tracks to Sales.
  • Manage the central sales content hub so assets are easy to find, with version control.
  • Provide partner and co-marketing assets, as needs arise.

Operating AI agents

  • Submit requests and briefs to the AI Sales Enablement Specialist and AI Customer Marketing Associate and review their drafts daily.
  • Edit, fact-check, and route output for approval; make sure nothing external is released without sign-off.
  • Log turnaround, approval rates, and issues, and suggest improvements to prompts and processes.


Qualifications

  • 4 -6 years of experience in marketing, communications, customer marketing, or sales enablement.
  • Excellent writing and editing, with sharp attention to detail and accuracy.
  • Strong organization and project management across several programs and stakeholders.
  • Ability to work with Sales and Customer Success and earn their trust.
  • Comfort with AI tools and good judgment on what to check, edit, and escalate.
  • Familiarity with Canva, HubSpot, and SFDC; ability to learn new tools quickly.
  • Experience in logistics, supply chain, or B2B technology is a plus.
  • Collaborative and proactive, with good communication skills.


Compensation and Benefits

At CargoSprint, we are “Empowering the People that make Global Commerce Happen”—and we know that starts with our CargoSpinter’s. That’s why we offer competitive pay and benefits designed to fuel our team’s success:

  • Private Medical Plan
  • Savings Fund
  • Monthly Food Vouchers
  • 30-Day Aguinaldo
  • Vacation days starting Day-1, paid holidays and Birthday off
  • Paid Gym Membership
  • Paid Covered Parking
  • Professional Development opportunities


#LI-Hybrid

Does this role sound like the next step in your career?

We’d love to hear from you! If you don’t meet all of the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience—talent comes from many places, and skills are transferable.


Our Commitment to an Extraordinary Work Environment

At CargoSprint, we value diversity and inclusivity. We strive to create a welcoming and supportive community for employees from all backgrounds. Regardless of your gender, sexual orientation, physical ability, religion, ethnicity, race, or age, you will find a place where you can thrive and be your authentic self.

Our CargoSprint Recruitment Team personally reviews every application.

Skills Required

  • 4–6 years of experience in marketing, communications, customer marketing, or sales enablement
  • Excellent writing and editing skills with strong attention to detail and accuracy
  • Strong organization and project management across multiple programs and stakeholders
  • Ability to collaborate effectively with Sales and Customer Success and earn their trust
  • Comfort with AI tools and sound judgment regarding checking, editing, and escalation
  • Familiarity with Canva, HubSpot, and Salesforce (SFDC), with ability to learn new tools quickly
  • Collaborative and proactive communication skills
  • Experience in logistics, supply chain, or B2B technology
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The Company
HQ: Peachtree City, GA
175 Employees
Year Founded: 2012

What We Do

CargoSprint's supply chain orchestration SaaS solutions reduce operational friction for freight forwarders, third-party logistics providers, cargo facilities, and transportation providers across air, ocean, road, and rail. By combining industry-leading tools for payments, appointments, and visibility, we ensure faster and more efficient cargo movement. In a year, we enable 4 million payments worth $2 billion on behalf of 30,000 logistics providers and orchestrate 9 million cargo appointments.

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