Jobs at Care.com

Provides premium client support by resolving product and service issues, managing inbound calls and emails, documenting interactions in Salesforce, explaining policies, escalating complex cases, collecting feedback, and meeting service performance metrics. The role requires empathy, strong communication, problem-solving, attention to detail, CRM proficiency, teamwork, and adaptability. It is a hybrid position in Dallas, with Monday–Friday hours.

Build and manage relationships with small and medium-sized care businesses, conduct cold calls and warm follow-ups, maintain a sales pipeline, close partnerships, and consistently achieve revenue quotas. The role requires high-volume outreach, account management, product and competitive knowledge, sales metric analysis, objection handling, and accurate CRM recordkeeping. This is a fully remote position requiring 2+ years of B2B and cold-calling sales experience.

Build and maintain relationships with small and midsize business clients, conduct cold calls and warm follow-ups, manage sales pipelines, close partnerships, and consistently meet revenue quotas. The role requires high-volume outreach, account management, sales metric analysis, objection handling, and accurate CRM updates. This is a fully remote position serving care facilities and related businesses through Care.com Marketing Solutions.

Build and maintain relationships with small and medium-sized business clients, sell Care.com Marketing Solutions, conduct cold calls and warm follow-ups, manage a sales pipeline, close deals, meet quotas, track account activity, and analyze sales and financial metrics. The role requires high-volume calling, strong communication, objection handling, organization, and resilience in a remote environment.

Build and manage relationships with small and medium-sized business clients, conduct cold and warm outreach, maintain a sales pipeline, close Care.com Marketing Solutions deals, meet revenue quotas, track account activity, and analyze sales and financial metrics. The role requires high-volume calling, strong objection-handling and communication skills, accurate CRM usage, and consistent pipeline management.

Build and maintain relationships with small and medium-sized business clients, conduct cold and warm outreach, manage sales pipelines, close deals, meet recurring quotas, and retain a book of business. The role requires high-volume calling, accurate account management in a sales automation system, strong objection handling, and collaboration with management to analyze sales and financial metrics. This is a remote position focused on selling Care.com marketing solutions.

Build and manage relationships with small and medium-sized business clients, conduct cold calls and warm follow-ups, maintain a sales pipeline, close deals, and consistently meet revenue quotas. The role requires tracking high daily call and talk-time activity, understanding Care.com services and market trends, managing account information in a sales automation system, and collaborating with management on sales and financial metrics. This is a fully remote position serving eligible U.S.-based employees.

Inside Ad Sales Representative responsible for prospecting and developing B2B client relationships with care facilities, conducting cold calls and warm follow-ups, maintaining a sales pipeline, closing deals, meeting revenue quotas, and managing account information. The role requires high-volume calling, strong communication, objection handling, product and industry knowledge, and consistent account management in a remote environment.

Build and manage relationships with small and midsize care businesses, conduct cold and warm outreach, maintain a sales pipeline, close deals, and consistently achieve revenue quotas. The role requires high-volume calling, account management, product and competitive knowledge, sales metric analysis, objection handling, and accurate CRM updates. This is a fully remote position requiring a dedicated workspace, reliable high-speed internet, and at least two years of B2B sales experience.

Build and manage relationships with small and midsize business clients, sell Care.com marketing solutions, conduct cold calls and follow-ups, maintain an active sales pipeline, meet call and talk-time targets, close deals, achieve revenue quotas, and manage account information and performance metrics.

Provides strategic legal counsel to Product and Marketing teams for a consumer marketplace. Advises on product design, payments, onboarding, advertising, promotions, consumer protection, privacy, and regulatory compliance. Drafts and maintains Terms of Service, privacy policies, EULAs, disclosures, and related contracts. Develops scalable compliance playbooks and uses AI and legal technology to support legal review and business enablement.

Supports lifecycle and CRM marketing strategy across email, push, SMS, in-app, and embedded messaging. Coordinates campaigns, maintains journey maps, supports testing and experimentation, analyzes performance, monitors trends, and surfaces insights. Partners with Product and Engineering on data integrations and technical requirements while conducting data investigations and QA across Tableau, Iterable, and Amplitude. Requires strong analytical, communication, project management, and campaign execution skills.

Leads sales operations and enablement for CareBenefits, managing Sales Support and Events teams. Develops sales processes, training, enablement strategies, content, tools, and resources; oversees proposal support, opportunity management, Salesforce QA, and event execution. Partners with Sales, Account Management, Marketing, Product, and Communications leaders to drive growth, coordinate advisory board events, improve market positioning, and develop team talent.

Drive 100% new business generation for Care for Business by building enterprise pipelines, acquiring clients, negotiating agreements, and closing large deals. Achieve revenue quotas, engage HR, Finance, IT, and C-level stakeholders, develop account strategies, manage partnerships and referral channels, and maintain accurate sales activity records. The role requires strong enterprise relationship management, presentations, negotiations, and familiarity with HR benefits and technology or SaaS sales.

Research and identify care providers using internal databases, internet, and AI tools. Contact, map, assess, and pre-screen resources against member needs across childcare, aging care, emotional wellness, disability, and financial services. Maintain accurate case documentation, meet productivity and quality standards, manage workflow and service-level agreements, and ensure member satisfaction through timely, professional communication.

Own lifecycle and CRM marketing strategy across email, push, SMS, in-app, and embedded messaging. Manage customer journeys, campaigns, timelines, launches, performance reporting, journey maps, and experimentation across 20+ journeys. Analyze results to improve targeting and personalization, partner with Product, Engineering, and analytics teams on data requirements, and support QA and troubleshooting across Tableau, Iterable, and Snowflake.

Lead DevOps Engineer responsible for AWS infrastructure automation, infrastructure-as-code, deployment tooling, monitoring, system configuration, and 24x7 operational escalation support. The role drives cloud architecture and operational improvements, collaborates with Engineering and Security, mentors junior engineers, facilitates training, and maintains infrastructure documentation and standards.

Supports accounts receivable and cash operations, including payment application, invoicing, collections, unapplied cash resolution, reconciliations, journal entries, reporting, audits, and month-end close. Collaborates with Sales, Account Management, Customer Success, Revenue Accounting, and other teams to resolve disputes, improve working capital, maintain accurate records, and support process improvements across domestic and international operations.

Provides inbound phone and email consultations to household employers and employees regarding payroll, taxes, labor law, and employment matters. Manages client accounts, processes urgent notices, follows up on client needs, documents feedback, supports upsells, and assists other departments. The role requires accurate, professional customer service, attention to detail, teamwork, and consistent performance against daily and weekly metrics in a fast-paced hybrid environment.

Leads inside sales operations and managers overseeing approximately 30 sales representatives. Drives revenue, retention, and performance KPIs; leads hiring, onboarding, training, coaching, and leadership development. Builds a high-retention, accountable sales culture, develops sales strategies, monitors activity and pipeline goals, collaborates cross-functionally, and owns sales tooling and strategy, including SalesLoft and Salesforce relationships.