Care.com's Enterprise business sells care benefits to employers through LifeCare (WorkLife). We are looking for an Engineering Manager to lead the LifeCare engineering team, and supporting-PeopleSoft team. You will own delivery, reliability, security and compliance for these systems. This is a hands-on leadership role: you will coach engineers, partner with product and operations, work with auditors, and lead incident response.
Job Description- Lead, coach and grow engineers across both teams, including offshore and vendor partners. Manage performance and career growth, and build a safe, accountable team culture.
- Partner with product, QA, data and DevOps on scoping, estimation and trade-offs. Give stakeholders clear, regular status updates.
- Own production health: on-call readiness, incident response, post-mortems, and observability and alerting (Splunk, SignalFx).
- Drive FedRAMP, STIG and SOC 2/SOX commitments with security, DBA and infrastructure partners, including audit logging, TLS, vulnerability scanning, and access and change reviews.
- Prioritize the steady flow of support, bug, report and permission requests against roadmap work, and shield the team from low-priority distractions.
- Oversee integrations (Snowflake, SFTP eligibility feeds, client SSO via SAML/OIDC) and manage vendor and contractor relationships.
- Raise code and design quality through effective use of AI tools, reduce single points of knowledge, and propose tech-debt and modernization investments with clear cost/benefit.
- 5+ years of software engineering and 2+ years of engineering management experience, with a track record of coaching engineers and managing performance.
- Strong technical grounding in Java/Spring Boot services and relational databases (Oracle and/or MySQL); able to lead architecture and design discussions.
- Experience delivering legacy modernization, migration or platform-decoupling projects.
- Working knowledge of authentication and identity (OAuth2/OIDC, SAML, SSO) and IDaaS products such as AWS Cognito, Auth0 or Okta.
- Experience with AWS, Terraform, CI/CD (Jenkins, GitHub Actions) and observability tools (Splunk or similar).
- Experience leading incident response as a war-room lead, and running blameless post-mortems.
- Experience in regulated environments (FedRAMP, SOC 2, SOX, PCI or similar), and comfort working with auditors.
- Clear communication with executives, product and operations partners, and with distributed teams.
Nice to Have
- PeopleSoft experience (PeopleTools, PeopleCode, Integration Broker) or comparable enterprise CRM/ERP platforms.
- Snowflake integration experience.
- Familiarity with TypeScript/React/Next.js, GraphQL and Go.
- Background in enterprise benefits, HR-tech or marketplace businesses, and experience managing vendor or staff-augmentation teams.
- Candidates local to Dallas and Austin Texas are Highly preferred as we are hybrid Monday Wednesday & Thursday
Salary Range: $150,000 - $170,000 total cash compensation: The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). #LI-Remote
Location: Hybrid, Dallas, Texas (in office Monday, Wednesday and Thursday).
Skills Required
- 5+ years of software engineering experience
- 2+ years of engineering management experience
- Track record of coaching engineers and managing performance
- Strong technical grounding in Java and Spring Boot services
- Strong technical grounding in relational databases, including Oracle and/or MySQL
- Ability to lead architecture and design discussions
- Experience delivering legacy modernization, migration, or platform-decoupling projects
- Working knowledge of OAuth2/OIDC, SAML, and SSO
- Experience with AWS, Terraform, CI/CD, and observability tools such as Splunk
- Experience leading incident response as a war-room lead and running blameless post-mortems
- Experience in regulated environments such as FedRAMP, SOC 2, SOX, or PCI
- Comfort working with auditors
- Clear communication with executives, product and operations partners, and distributed teams
- PeopleSoft experience, including PeopleTools, PeopleCode, or Integration Broker, or comparable enterprise CRM/ERP experience
- Snowflake integration experience
- Familiarity with TypeScript, React, Next.js, GraphQL, and Go
- Background in enterprise benefits, HR-tech, or marketplace businesses
- Experience managing vendor or staff-augmentation teams
- Local to Dallas or Austin, Texas, for hybrid work
Care.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Care.com and has not been reviewed or approved by Care.com.
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Parental & Family Support — Parental and family support is emphasized with fully paid, gender‑neutral parental leave, subsidized backup care, access to care specialists, tutoring, and lactation support. Additional family-building aids like a new‑baby bonus and adoption assistance reinforce a care-focused package.
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Retirement Support — Retirement support stands out via a strong 401(k) match structure for corporate employees. Guidance highlights eligibility timing and annual caps so individuals can plan contributions effectively.
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Leave & Time Off Breadth — Leave and time off breadth includes unlimited PTO for exempt staff, generous PTO for non‑exempt, multiple paid holidays, and a birthday day. Time off to vote and volunteer is also built in.
Care.com Insights
What We Do
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Why Work With Us
Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.
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