Jobs at CarCutter

Own end-to-end customer onboarding from kickoff through go-live, coordinating technical configurations, integrations, graphics, training, issue resolution, progress tracking, and handoff to Customer Success. The role manages multiple onboarding projects, maintains HubSpot records, communicates proactively with customers, escalates blockers, and improves onboarding processes. It requires SaaS integration knowledge, strong project management, customer communication, and the ability to work autonomously in a remote environment.

Prospect new clients among automotive dealerships and manufacturers through research, cold calling, outreach, and sales presentations. The representative will showcase CarCutter’s SaaS solutions, handle objections, collaborate with Account Executives, and secure qualified meetings to support sales and revenue targets.

Lead and develop the Care team while managing daily customer support operations, escalations, performance, and service quality. Own the support automation and AI adoption roadmap, improving Zendesk workflows, reporting, knowledge management, and operational efficiency. Monitor support KPIs and use data to guide coaching, process improvements, and product feedback. Collaborate with Product, Engineering, Customer Success, and Sales to resolve complex issues and deliver a scalable, high-quality SaaS support experience.

Prospect for automotive dealerships and automakers in the USA market through research and cold calling. Prepare and deliver sales presentations, collaborate with account managers, secure qualified appointments, and support sales and revenue targets. The role requires SaaS BDR experience, strong communication and presentation skills, native English fluency, adaptability, teamwork, and a marketing or business degree.

Design, develop, and operate Python backend services powering image-processing workflows. Improve AWS infrastructure, APIs, databases, message queues, testing, CI/CD, monitoring, security, and platform reliability. Help modernize a monolith into scalable services and collaborate across engineering teams. Evaluate and apply AI coding agents safely throughout development, testing, review, documentation, and incident response.

Lead enterprise sales in Benelux for CarCutter's AI-powered SaaS, owning full sales cycles, building executive relationships, negotiating multi-year deals, executing territory strategy, and driving upsell and retention to hit ambitious revenue targets.

Lead and manage a technical integrations team to deliver and optimize client onboarding across Europe and North America. Own integration workflows, coordinate with IMS providers, configure data imports (FTP/APIs), troubleshoot technical issues, and collaborate cross-functionally with Product, Onboarding, Customer Success, and global engineering teams.