Jobs at Capital Automotive Group

Serves as the dealership’s first point of contact by answering calls, transferring messages, greeting showroom customers, and directing visitors. Provides administrative support through correspondence, document preparation, record maintenance, mail handling, supply ordering, time-card processing, packet preparation, and key management. Supports the sales team and other departments while maintaining a professional, welcoming, organized, and customer-focused environment.

Sell new vehicles by connecting with customers, understanding their needs, educating them on automotive products and features, and guiding them through purchase decisions. Build lasting customer relationships, communicate through phone, email, and text, achieve sales targets, and represent the dealership professionally while using CRM technology.

Lead the used vehicle department by developing sales strategies, maximizing profitability, managing inventory and pricing, overseeing merchandising, coaching the sales team, strengthening customer relationships, and collaborating with dealership leadership. The role also supports advertising, promotions, and operational planning while ensuring used vehicle sales and customer retention targets are achieved.

Deliver premium customer experiences by specializing in Lincoln vehicles while presenting Ford and pre-owned models. Conduct tailored consultations, product demonstrations, and test drives; explain vehicle technology, history, and value; collaborate with sales consultants during presentations and handovers; and support internal training and customer workshops. The role requires polished communication, adaptable product knowledge, a client-first mindset, and a valid driver’s license with an acceptable record.

Sell vehicles using a consultative approach across phone, internet leads, and walk-ins. Prospect and grow pipeline through referrals and personal branding. Deliver vehicles and create exceptional customer experiences to drive retention. Maintain showroom and lot presentation for high-volume traffic.