Teams at Capital Automotive Group

Serves as the dealership’s first point of contact by answering calls, transferring messages, greeting showroom customers, and directing visitors. Provides administrative support through correspondence, document preparation, record maintenance, mail handling, supply ordering, time-card processing, packet preparation, and key management. Supports the sales team and other departments while maintaining a professional, welcoming, organized, and customer-focused environment.

Sell new vehicles by connecting with customers, understanding their needs, educating them on automotive products and features, and guiding them through purchase decisions. Build lasting customer relationships, communicate through phone, email, and text, achieve sales targets, and represent the dealership professionally while using CRM technology.

Lead the used vehicle department by developing sales strategies, maximizing profitability, managing inventory and pricing, overseeing merchandising, coaching the sales team, strengthening customer relationships, and collaborating with dealership leadership. The role also supports advertising, promotions, and operational planning while ensuring used vehicle sales and customer retention targets are achieved.