This role offers flexible customer service positions with opportunities for training and language practice, focusing on providing support via phone, webchat, and email.

Lead senior client relationships and manage end-to-end multi-channel communications projects for pensions/financial services. Provide strategic communications consulting, produce and proofread content, oversee budgets and profitability, mentor consultants, and coordinate with creative, digital and data teams to deliver compliant, high-quality communications within agreed fees and governance standards.

The MuleSoft Developer will create and manage integration solutions using the MuleSoft Anypoint Platform, develop APIs, and work with teams to ensure solutions meet requirements and best practices.

As a Gas Inspector, you'll inspect and report on gas safety standards, ensure compliance with regulations, and communicate with registered businesses.

As a ServiceNow Lead Solution Architect, you will design solutions, provide technical leadership, and manage a team, ensuring alignment with business strategies.

Provide excellent customer service, manage escalated queries, and support vulnerable customers while meeting service targets. Utilize product knowledge for problem-solving and engage in upselling.

Provides administrative support to customer service processes, maintains documentation, transmits information to customers, and ensures compliance with data privacy legislation.

Lead strategic direction and governance for Major Incident and Incident Management across Technology Operations. Build and manage a specialist team, embed ITIL‑aligned processes, drive automation and AI adoption (especially ServiceNow), deliver data‑driven insights, reduce incident volumes, and improve service stability while partnering with engineering, problem management, and senior stakeholders.

The Customer Advisor ensures efficient resolution of customer issues regarding gas and electricity services, focusing on retention and education of self-service options.

Responsible for delivering customer support, managing follow-up inquiries, and ensuring information accuracy and confidentiality while adhering to policies.

Assist Procurement Ops team by developing self-service analytics using Power BI, preparing financial presentations, and supporting contract management.

The role provides administrative support for customer service, ensuring documentation accuracy and compliance with data privacy regulations.

The Head of GMP will lead a team providing GMP solutions, including actuarial services and client advisory, ensuring high standards and timely project delivery.

The Recruitment Coordinator will support candidates in their recruitment journey to join the British Army, managing interviews and providing exceptional customer service while promoting Army careers through various outreach activities.

Run physical and psychometric assessments, score using set criteria, provide feedback, discuss career options, and write reports to inform Recruiters and Trainers. Provide fair, supportive candidate experiences and perform occasional chaperone and on-call duties.

As a Trainee DSA Needs Assessor, you will conduct needs assessments for disabled students, provide suitable recommendations, and produce formal reports.

Manage input, scheduling, and booking of courses in Celcat; liaise with Training Delivery, book staff and tutors, process timesheets/payments via Fieldglass, resolve timetable clashes, build cross-team relationships, and support continuous improvement across Academic Services.

The Facilities Management Contract Manager will oversee contract delivery, manage stakeholder relationships, monitor financial performance, and drive continuous improvement initiatives.

As a Trainee DSA Needs Assessor, you'll conduct needs assessments for disabled university students, provide support strategies, and produce reports.

Lead strategic and complex projects within Group HR, ensuring timely delivery across various business units and stakeholders. The role emphasizes autonomy, effective communication, and the use of AI and digital tools to enhance project outcomes.