Jobs at Capita

This role involves managing data, performing administrative tasks, supporting cross-functional teams, ensuring compliance, and improving operational efficiency.

Provides administrative support for customer service processes, maintains documentation, transmits information, enters data, and follows data privacy legislation.

This role offers flexible customer service positions with opportunities for training and language practice, focusing on providing support via phone, webchat, and email.

This role involves providing efficient support to customers, managing inquiries, and adhering to company policies and processes.

Provide technical and administrative support for customer management, ensuring timely service delivery, confidentiality, and compliance with policies.

The Operations AWS Senior UX Specialist will design and optimize Amazon Connect solutions, enhancing user experiences in contact centre services through effective UX and service design, data-driven optimizations, and collaboration with various teams.

The Digital Implementation Specialist will manage digital product journeys, website content, collaborate with stakeholders, and enhance user experience through content management and analysis.

The Senior Implementation Consultant (Data) will manage implementation projects for pension solutions, liaise with clients, analyze data, support junior team members, and contribute to technical development and project management.

Responsible for providing timely support to customers, ensuring confidentiality, and managing follow-up inquiries and administration tasks as per established policies.

The Analyst role involves coordinating performance data production, providing reports, presenting insights, and engaging with the data analysis community.

The Customer Advisor ensures customer issues are resolved effectively, achieves KPI targets, provides excellent service, and mentors team members.

Provides administrative support to customer service processes, maintains documentation, transmits information to customers, captures data accurately, and ensures compliance with data privacy regulations.

Customer Advisors ensure efficient resolution of customer issues while achieving KPI targets and delivering excellent customer experiences. They capture data accurately and may mentor other team members.

The Dev Ops Engineer will design, develop, and deploy Microsoft Dynamics 365 CRM solutions, focus on DevOps and automation, and manage CI/CD pipelines.

The Customer Advisor ensures customer issues are resolved efficiently while achieving KPI targets and enhancing customer satisfaction. More experienced Advisors also provide coaching and mentoring to team members.

As a MuleSoft Architect, you will design API-led architectures, govern solution design, and support project delivery teams while ensuring adherence to integration standards and client needs.

The Administrator coordinates outreach events, conducts eligibility checks, and liaises with educational institutions to promote recruitment opportunities for the Army.

Support candidates through the British Army recruitment process, maintain accurate candidate records, meet performance targets, liaise with regional recruiters and stakeholders, suggest process improvements, and ensure a high-quality candidate experience.

The Administrator will coordinate events, liaise with schools, conduct eligibility checks, and collaborate with stakeholders to enhance recruitment for the Army.

Design, create and execute functional, system and integration tests for pension administration systems. Validate pension calculations, manage test data, log and track defects, support regression and API/interface testing, and collaborate with BAs, developers and operations to ensure regulatory and business requirements are met.