Jobs at Capita

Supports the Royal Navy Apprenticeship Team at HMS Collingwood by coordinating meetings, communications, records, actions, and programme activities. The apprentice will develop administrative, organisational, communication, and project-support skills while completing a Level 3 Business Administration qualification over 13 months. Responsibilities include maintaining accurate information, tracking activities, prioritising tasks, and working with internal stakeholders. The role offers structured training, mentoring, and a permanent career opportunity.

Leads clinical partner assurance for Work Capability and Specialist Benefits supply-chain delivery. Oversees clinical quality, governance, risk, performance, contractual compliance, audits, thematic reviews, and assurance frameworks. Advises senior leaders, evaluates control effectiveness, develops assurance plans, escalates material risks, and produces executive-level reports. The role also requires stakeholder influence, change management, team development, and monthly travel while working from home.

Supports internal audits, assurance reviews, and compliance assessments by evaluating controls, governance, policies, and regulatory requirements. The role analyzes evidence, identifies risks and control gaps, prepares findings and recommendations, tracks management actions, and communicates assurance insights to stakeholders. It requires strong analytical, investigative, documentation, and report-writing skills, with eligibility for UK BPSS security clearance. The position is hybrid in Warminster and supports Army collective training assurance.

Leads a team implementing and migrating clients to digital pension platforms. Manages client relationships, digital content workflows, CMS configuration, journey mapping, sprint delivery, roadmaps, risks, and cross-functional collaboration. Oversees digital strategies, reporting, engagement tools, training, and stakeholder communications while ensuring accessibility, regulatory alignment, and delivery against client requirements.

Supports candidates through the British Army recruitment journey by conducting interviews, providing consultative customer service, organizing attraction events, promoting Army careers through educational providers, managing stakeholder relationships, and using social media to engage candidates. The role requires strong customer service, Microsoft Office proficiency, and a full UK driving licence. Recruitment or Army careers experience is preferred.

The Apprenticeship Facilitator will guide and support apprentices in their training journey, ensuring high standards and stakeholder coordination, while maintaining accurate programme data.

Leads software development for Microsoft Dynamics 365 and Power Platform applications. Provides technical guidance, documents and refactors code, troubleshoots applications, ensures quality standards, and leads code and integration testing. Coordinates integration plans, communicates with clients, mentors junior developers, manages team workloads, and supports project delivery and deadlines. Candidates must be eligible for SC clearance and hold PL-400 Power Platform Developer certification.

Coach and mentor Defence trainers, deliver teacher training (including QCF Level 3 Award), conduct teaching observations for Ofsted, deliver CPD and coaching/mentoring, support educational projects and develop future training capability.

Edit and retouch photographic images by correcting composition, resolution, color, lighting, and unwanted details. Create or remove image elements and insert text while maintaining strong artistic standards. Review competitor websites, recommend content improvements, perform quality checks, update systems and briefing portals, meet quoted timelines, follow client instructions, flag issues, and confirm tasks using standard communications.

Coordinate and support Royal Navy engineering apprentices from induction to completion. Manage apprentice caseloads, monitor progress, provide guidance, complete administration and funding records, visit training and operational sites, identify additional support needs, and liaise with training teams and stakeholders to ensure high-quality apprenticeship delivery.

Lead internal audits, assurance reviews, and compliance assessments across a complex, regulated organisation. Assess governance, risk management, controls, and compliance effectiveness; identify weaknesses; provide actionable recommendations; track remediation; and prepare reports and dashboards for senior leaders and governance forums. The role requires strong stakeholder management, analytical, communication, planning, and professional judgment skills, with eligibility for UK BPSS security clearance.

Manage safety and training risks across the Army Collective Training System. Responsibilities include conducting safety analyses and organisational assessments, maintaining risk registers, overseeing controls and assurance processes, advising senior stakeholders, escalating risks, and supporting a proactive military training safety culture. The role also provides line management to a Safety Risk Analyst and requires collaboration across a complex, regulated defence training environment.

Maintains risk registers across military training establishments, analyzes safety data, supports incident and near-miss investigations, records safety notifications, and helps ensure compliance with legislation, policies, and standards. The role promotes hazard reporting, informs risk leaders, produces clear insights, and supports a proactive safety culture across the British Army’s collective training environment.

Processes transactional tasks efficiently, responds promptly to customer queries, manages workload deadlines, escalates issues to the Team Leader, and coaches or guides team members while serving as an escalation point.

Coordinate Royal Navy training schedules, timetables, and resource allocation across trainers, rooms, equipment, venues, and courses. Maintain scheduling systems and templates, publish course information, communicate updates, support visits and guest speakers, handle queries, assist with reporting, and contribute to future training-course planning. The role requires administrative or coordination experience, strong Microsoft Office skills, adaptability, communication ability, and eligibility for UK SC security clearance.

Analyze Army training, safety, and operational data to identify trends, risks, and improvement opportunities. Build dashboards, reports, and visualizations in Power BI and Excel; maintain data quality; improve reporting through automation and standardization; and translate stakeholder needs into actionable insights. Provide analytical guidance, mentor colleagues, brief senior leaders, and support evidence-based decisions while maintaining security, confidentiality, and compliance.

Provides administrative support for customer service processes by maintaining documentation, transmitting information to customers, entering data accurately into relevant systems, and complying with data privacy legislation.

Provides basic administrative support for customer service processes, including maintaining electronic and hard-copy documentation, transmitting information to customers, accurately entering data into relevant systems, and complying with data privacy requirements.

Coordinate British Army recruitment by interviewing candidates, guiding them through the recruitment journey, delivering candidate-focused customer service, leading attraction events, promoting Army careers through educational providers, managing stakeholders, and using social media to engage applicants. The role requires Microsoft Office proficiency, customer service experience, and a full UK driving licence with personal transport. This is a fixed-term maternity cover contract through 31 March 2027.

Manage a caseload of Royal Navy apprentices, providing coaching, mentoring, progress reviews, interventions, and preparation for Gateway and End Point Assessment. Monitor learner progress, create recovery plans, coordinate apprenticeship activities, engage stakeholders, maintain accurate records, ensure compliance, and support continuous improvement across apprenticeship delivery programmes.