Responsible for designing and implementing end-to-end Order to Cash processes, ensuring alignment with client needs and Capita's financial services.

Provide administrative support for training programs, manage course schedules, maintain resources, and assist with booking travel for students. Engage with teams to enhance training delivery.

Senior Software Developers design, test, and implement software programs, mentor junior colleagues, and ensure timely and quality deliverables.

Provides administrative support for customer service processes, maintains documentation, transmits information, enters data, and follows data privacy legislation.

Provide technical and administrative support for customer management, ensuring timely service delivery, confidentiality, and compliance with policies.

The Head of Operations guides customer service operations, focusing on efficiency, financial targets, data insights, team management, client relations, and process improvements.

The Continuous Improvement Lead (AI) will support high-quality provision delivery, implement AI Copilot agents, optimize workflows, and lead training efforts across teams.

Engage with BBC audience through various channels, provide support, and ensure customer satisfaction while maintaining compliance with standards.

The Resilience Analyst supports organizational resilience programmes, focusing on day-to-day management of the Business Continuity Management System (C2), reporting, and stakeholder collaboration.

The role involves delivering training, supporting managers, and maintaining learning resources to enhance career development in the Army recruitment context.

The Lead Solution Architect designs and implements integration solutions for enterprise environments, ensuring compliance with standards while leading technical discussions and workshops.

The Administrator for Life & Pensions will process customer correspondence, handle queries, support team culture, and perform general administrative duties.

The Salesforce Platform Manager will lead the product strategy and technology delivery for Capita's Salesforce Platforms, focusing on user insights, AI capabilities, and cross-functional collaboration.

The HSE Advisor will oversee HSE activities, ensuring compliance, managing risks, reporting incidents, and guiding project staff on health and safety regulations.

The Principal Planner will lead major planning applications, provide expert advice, and drive service improvements for local authority clients, leveraging over 8 years of relevant experience.

The Senior Business Analyst will lead in gathering requirements, mapping processes, collaborating with teams, and managing stakeholder relationships, primarily within public services and government contracts.

The Programme Director will lead the delivery of Capita's Citizen Contact Transformation Programme, managing multiple workstreams, ensuring governance, risk management, and financial accountability while collaborating with stakeholders and clients.

The Operations AWS Senior UX Specialist will design and optimize Amazon Connect solutions, enhancing user experiences in contact centre services through effective UX and service design, data-driven optimizations, and collaboration with various teams.

The Business Analyst will lead the redesign and transformation of contact centre and back-office operations, focusing on requirements management, process design, stakeholder engagement, and delivery support to enhance customer experience and operational efficiency.

The PMO Manager will establish a PMO for the Citizen Contact Transformation Programme, ensuring governance and control across projects, while managing resources, budgets, risks, and delivering insights to stakeholders.