Lead strategic direction and governance for Major Incident and Incident Management across Technology Operations. Build and manage a specialist team, embed ITIL‑aligned processes, drive automation and AI adoption (especially ServiceNow), deliver data‑driven insights, reduce incident volumes, and improve service stability while partnering with engineering, problem management, and senior stakeholders.

The Customer Advisor ensures efficient resolution of customer issues regarding gas and electricity services, focusing on retention and education of self-service options.

Responsible for delivering customer support, managing follow-up inquiries, and ensuring information accuracy and confidentiality while adhering to policies.

Assist Procurement Ops team by developing self-service analytics using Power BI, preparing financial presentations, and supporting contract management.

The role provides administrative support for customer service, ensuring documentation accuracy and compliance with data privacy regulations.

The Head of GMP will lead a team providing GMP solutions, including actuarial services and client advisory, ensuring high standards and timely project delivery.

The Recruitment Coordinator will support candidates in their recruitment journey to join the British Army, managing interviews and providing exceptional customer service while promoting Army careers through various outreach activities.

Run physical and psychometric assessments, score using set criteria, provide feedback, discuss career options, and write reports to inform Recruiters and Trainers. Provide fair, supportive candidate experiences and perform occasional chaperone and on-call duties.

As a Trainee DSA Needs Assessor, you will conduct needs assessments for disabled students, provide suitable recommendations, and produce formal reports.

Manage input, scheduling, and booking of courses in Celcat; liaise with Training Delivery, book staff and tutors, process timesheets/payments via Fieldglass, resolve timetable clashes, build cross-team relationships, and support continuous improvement across Academic Services.

The Facilities Management Contract Manager will oversee contract delivery, manage stakeholder relationships, monitor financial performance, and drive continuous improvement initiatives.

As a Trainee DSA Needs Assessor, you'll conduct needs assessments for disabled university students, provide support strategies, and produce reports.

Lead strategic and complex projects within Group HR, ensuring timely delivery across various business units and stakeholders. The role emphasizes autonomy, effective communication, and the use of AI and digital tools to enhance project outcomes.

Assist skilled workers while gaining hands-on experience; attend classes, follow instructions, use tools safely, and participate in evaluations.

Support recruitment and HR teams by handling onboarding, coordinating medical checks, maintaining employee records, and providing administrative support.

The HR Specialist manages HR administration across the employment lifecycle, oversees payroll, employee benefits, and relations, and collaborates on HR strategies and compliance.

The Data Scientist will analyze and use data to drive improvement initiatives, support client projects and enhance customer experience through advanced analytics and reporting.

The Apprentice will observe and assist skilled workers, attending classes and following guidelines to gain hands-on experience in their chosen field, while ensuring safety and professionalism in all tasks performed.

Provides administrative support to customer service processes, ensures proper documentation, transmits information, captures data, and adheres to data privacy laws.

As the Director of Azure Cloud Services, you will shape cloud strategy, drive innovation, manage global operations, ensure compliance, and lead high-performing teams to deliver impactful Azure solutions.