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Lead and build a customer success team for a B2B SaaS product, overseeing customer onboarding, account management, engagement, and renewals while fostering relationships and identifying upselling opportunities. Responsible for tracking customer feedback and cross-functional collaboration to enhance customer satisfaction.
The Marketing Manager will develop and execute overall marketing strategies for a B2B SaaS product, lead a marketing team, and conduct demand generation campaigns to enhance customer acquisition and satisfaction. They will analyze market trends and manage multi-channel marketing efforts while tracking performance metrics and budgets.
The Assistant Sales Manager will lead and develop the field sales team for CADDi's B2B SaaS product, Drawer. Responsibilities include promoting and selling the product, managing sales metrics, maintaining positive customer relationships, and achieving sales targets. Communication, analytical skills, and team leadership are essential for success in this role.
The Customer Success Lead will oversee post-sales activities for Japanese companies in Thailand, enhancing customer onboarding, account management, and engagement. Responsibilities include collaborating on sales support, providing training, maintaining client relationships, and managing renewals while employing data-driven insights to drive customer satisfaction and product use.
The Enterprise Partnership Manager at CADDi will focus on partner recruitment, relationship management, and deal negotiation to drive business growth. Responsibilities include developing strategies for partnerships and managing complex sales cycles while analyzing key metrics to inform decisions. A strong background in the software industry and manufacturing is essential.
The Customer Success Manager at CADDi will lead customer onboarding, build relationships, monitor customer health metrics, develop growth opportunities, and promote customer satisfaction through community engagement.
The Field Sales Manager will lead business development and strategy for CADDi's B2B SaaS product in Malaysia, focusing on expanding the sales team, managing sales metrics, and achieving growth. Responsibilities include overseeing sales processes, coordinating projects, and generating leads.
The VN Technology Engineering Manager will manage development teams, contribute to software product development, ensure code quality, and promote a culture of improvement. Responsibilities include coding, code reviews, architectural decisions, team training, and collaboration with product and engineering teams to design scalable solutions. Fluent communication in English and experience in Agile processes are essential.
The VN Technology Backend Engineer will design and develop scalable back-end applications, collaborate with cross-functional teams, monitor existing applications, ensure optimal performance, and resolve bottlenecks and bugs. Duties include unit testing, documentation, and implementing features with clean code.
As a Solutions Architect at CADDi, you will interact with clients to understand their needs, develop innovative solutions to integrate systems, analyze data for reports, and provide technical support. You will design and maintain integrations while ensuring data security and compliance, and create documentation for system architecture and processes.