Jobs at Bureau (bureau.id)

Leads enterprise NBFC customer acquisition for Bureau’s risk and compliance platform. Responsibilities include prospecting, consultative selling, full-cycle deal management, negotiations, onboarding coordination, stakeholder relationships, competitive analysis, forecasting, pipeline reporting, and achieving aggressive new-business targets. The role partners cross-functionally with product, operations, and customer success teams to support integration and long-term client retention.

Manage end-to-end payroll using Razorpay and Rippling, maintain employee records, handle contractor invoices, ensure compliance with PF/PT/TDS/GST, manage flexi benefits and tax planning, support onboarding and employee payroll queries, verify expense claims, and assist with financial accounting and month-end activities.

Lead vision, strategy, and roadmap for Device Intelligence and Behavioral Biometrics product lines. Drive discovery and delivery with Engineering and Data Science, engage customers to inform product direction, define metrics, and partner with GTM teams for pricing, positioning, and launches across India and international markets.

Drive new-business growth by acquiring enterprise marketplace clients across e-commerce, logistics, and gig ecosystems. Own the full sales cycle from prospecting through contract closure and onboarding coordination. Build executive and partner relationships, develop strategic sales plans, negotiate commercial terms, monitor market and competitive trends, maintain forecasts and pipeline reports, and collaborate cross-functionally to support client integration and retention. The role requires consistently achieving aggressive revenue and new-client targets in a fast-paced environment.

Lead enterprise acquisition for NBFC clients, owning the full sales cycle from prospecting and solution presentation through negotiation, closure, and onboarding coordination. Build relationships with CXOs and partners, develop strategic sales plans, monitor market and regulatory trends, maintain forecasts and pipeline reports, and achieve aggressive new-business targets. Collaborate with product, operations, and customer-success teams to support integration, retention, and long-term client growth.

Acquire and close new enterprise banking and financial-services clients across banks, NBFCs, fintech lenders, payment processors, and other institutions. Manage the complete consultative sales lifecycle, build pipelines, understand fraud, risk, and compliance needs, negotiate commercial terms, forecast revenue, and collaborate with product, operations, and customer-success teams to support onboarding and long-term client outcomes.

Hands-on security engineering and GRC: secure AWS/EKS infrastructure, review IaC, run vulnerability management and incident response, maintain ISMS and audit evidence (ISO27001, SOC2, DPDP), perform risk assessments and vendor due diligence, automate access and asset controls, and maintain security monitoring and awareness programs.

The Senior Product Marketing Manager will develop differentiated messaging and positioning, support product launches, enable Sales, and provide market intelligence for Bureau's solutions in the identity and fraud sectors.

The Product Manager for Transaction Monitoring will define strategy, lead product development, manage client relations, and ensure compliance with regulations while tackling fraud risks.

Support Bureau’s social media presence by publishing content (primarily LinkedIn), creating and adapting posts and short-form video, monitoring trends and mentions, covering events live, engaging audiences, repurposing content, and tracking performance to produce insights and reports.

Build and maintain high-performance Android SDKs and cross-platform components, collaborate with product teams to extract reusable patterns, optimize for performance and security, and ensure reliable SDK delivery via CI/CD and observability tooling.

Own Bureau's social media presence across LinkedIn, X and other platforms. Plan and execute campaigns for launches, reports, webinars and events; provide real-time event coverage; create and optimize content; support executive thought leadership and employee advocacy; coordinate UTMs and performance reporting; derive insights to boost engagement and conversions.

Lead and scale a global L2/L3 Technical Support team for enterprise SaaS customers. Drive SLA adherence, incident and escalation management, backlog reduction, operational reporting, and cross-functional improvements. Coach and recruit engineers, build product and integration expertise, and partner with Product and Engineering to eliminate recurring issues and improve platform reliability.

Design, build, and operate Bureau's cloud data lake and streaming/batch pipelines to support fraud detection and identity intelligence. Own orchestration (Airflow), reliability, observability, and cost-efficiency. Collaborate with data science and ML teams on feature stores and model pipelines, implement schema governance and data quality, and apply graph databases to model identity networks.

The Integration Engineer will facilitate SDK integrations for clients, providing technical support, troubleshooting, and documentation, while collaborating with various teams to enhance customer satisfaction and streamline operations.