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Cloud • Enterprise Web • Logistics • Software
Own strategic enterprise SaaS accounts from relationship-building through close and rollout. Build C-suite relationships, identify buying windows, maintain accurate forecasts, develop financially grounded business cases, structure conversion-focused pilots, and coordinate internal teams. The role requires long-horizon account development, complex multi-stakeholder selling, executive presence, and experience reopening previously lost accounts. Experience in logistics, supply chain, delivery technology, retail, or last-mile operations is advantageous.
Cloud • Enterprise Web • Logistics • Software
Provide L2/L3 technical and customer-facing support for enterprise customers: investigate issues with logs, SQL and APIs, use observability tools to monitor and debug, own incidents end-to-end, escalate actionable bug reports to R&D, validate fixes, and maintain the knowledge base. Role requires shift work, including nights and weekends.
