Jobs at Brilliant Computers Citadel and Information Technology LTD

Provides onsite and remote enterprise desktop support for computers, mobile devices, operating systems, applications, printers, connectivity, collaboration tools, and meeting-room technology. Diagnoses and resolves incidents, manages tickets and SLAs, documents troubleshooting, deploys and repairs equipment, supports MDM and remote-access technologies, and escalates complex issues. The role also delivers customer-facing Tech Bar and concierge support while coordinating with service desk, network, infrastructure, security, and application teams.

Provides first- and second-level support for network incidents and service requests. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures and maintains network equipment; monitors performance; responds to outages; documents tickets; collaborates with IT teams; and assists with maintenance, upgrades, and implementation projects.

Provides first- and second-level support for network incidents and service requests. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures network equipment; monitors performance; responds to outages; maintains tickets and documentation; collaborates with IT teams; and assists with network maintenance, upgrades, and implementation projects.

Provides onsite hands-and-feet support for remote network teams by accessing racks, consoles, ports, cabling, and network devices. Performs visual checks, cable reseating, device rack-and-stack work, console access, approved command execution, basic configuration, hardware troubleshooting, documentation, and reporting. Works independently at customer sites, follows runbooks, coordinates with remote engineers, and travels when required.

Provides onsite hands-and-feet support for remote network teams, including console access, physical device inspection, rack mounting, cable patching, power cycling, port verification, and basic instructed configuration. Supports switches, routers, and firewalls while documenting findings and following approved runbooks. Requires enterprise network infrastructure experience, strong troubleshooting and communication skills, customer-site independence, travel availability, working-at-heights training, and medical fitness. Preferred qualifications include CCNA certification, vendor equipment experience, data center exposure, and ITIL familiarity.

Provides onsite hands-and-feet support for enterprise network infrastructure. Responsibilities include console access, rack mounting, cable patching, visual equipment checks, basic instructed configuration, hardware troubleshooting, documentation, and coordination with remote technical teams. The role requires working independently at customer sites, following approved runbooks, supporting network devices and structured cabling, and traveling to customer locations when necessary.

Provides onsite hands-and-feet support for remote network teams, including console access, physical device checks, rack mounting, cable patching, device identification, and basic instructed configuration. Performs link, power, cabling, and port verification; follows approved runbooks; supports network troubleshooting and installation at customer sites; documents findings and communicates with remote technical teams. Travel, safety training, medical fitness, and independent customer-site work are required.

Provides onsite hands-and-feet support for remote network teams, including console access, equipment identification, rack and stack installation, structured cabling, cable and hardware checks, visual verification, power cycling, and basic instructed configuration. Supports switches, routers, and firewalls while following approved runbooks. Requires enterprise network infrastructure experience, troubleshooting ability, customer-site independence, communication skills, safety and medical certifications, and willingness to travel.

Provides onsite hands-and-feet network support for remote technical teams. Responsibilities include identifying network equipment, console access, rack and stack installation, cable patching, visual and hardware checks, power cycling, basic instructed configuration, troubleshooting, documentation, and post-install verification. The engineer works independently at customer sites, follows approved procedures, communicates with remote teams, and travels when required.

Provides onsite hands-and-feet support for remote network teams, including console access, device identification, rack and stack installation, cable patching, visual inspections, power cycling, basic instructed configuration, and hardware troubleshooting. Works independently at customer sites, follows documented runbooks, coordinates with remote engineers, documents findings, and may travel. Requires enterprise networking experience, safety and medical certifications, appropriate tools, and strong communication skills.

Provides onsite hands-and-feet support for remote network teams, including console access, equipment identification, visual checks, cable and port verification, rack-and-stack installation, structured cabling, hardware troubleshooting, and basic instructed configuration. Works at customer sites, follows approved runbooks, documents results, and coordinates with remote technical teams. Travel, working-at-heights training, medical fitness, networking knowledge, and required tools are expected.

Provides onsite hands-and-feet support for remote network teams. Responsibilities include console access, device identification, physical access, visual checks, cable and port verification, rack-and-stack installation, cable dressing, power cycling, and basic instructed configuration. The engineer supports switches, routers, firewalls, and patch panels, follows approved procedures, documents findings, troubleshoots hardware, coordinates with remote teams, and travels to customer sites as needed.

Provides advanced onsite L3 IT support across enterprise office and factory environments. Responsibilities include troubleshooting Windows, Linux, servers, networks, Active Directory, Azure endpoints, security, monitoring, hardware, printers, and shop-floor technology. The role handles deployments, patching, vulnerability remediation, lifecycle management, ITSM incidents, documentation, escalations, technical improvements, and coordination with global infrastructure, network, application, and cybersecurity teams.

Provides advanced onsite L3 IT support across enterprise office and factory environments. Responsibilities include troubleshooting Windows and Linux systems, Active Directory, Azure endpoints, networks, servers, storage, monitoring, factory technology, printers, and cybersecurity controls. The role manages deployment, patching, vulnerability remediation, lifecycle activities, incidents, escalations, documentation, and technical improvements while coordinating with remote infrastructure, application, network, and security teams. It also serves as a senior escalation point for junior engineers and requires Swedish and English proficiency.

Provides first- and second-level support for network infrastructure. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures routers, switches, firewalls, and wireless access points; monitors network performance; manages incident documentation; collaborates with IT teams; and assists with maintenance, upgrades, and implementation projects.

Provides first- and second-level support for network infrastructure. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures routers, switches, firewalls, and wireless access points; monitors network performance; responds to outages; documents tickets; collaborates with IT teams; and assists with network maintenance, upgrades, and implementation projects.

Provide first- and second-level network support: troubleshoot IP, DNS, DHCP, VLANs, routing; configure routers, switches, firewalls, and APs; monitor performance, maintain tickets and documentation, and assist with maintenance and upgrades.

Provide first- and second-level network support: troubleshoot IP/DNS/DHCP/VLAN/routing issues, configure routers/switches/firewalls/Wi‑Fi, monitor performance, update tickets and documentation, assist with maintenance, upgrades, and projects, and coordinate with IT teams.