Search the 36 jobs at Brightspeed

The Senior Network Implementation Program Manager at Brightspeed will oversee projects involving the construction of ISP and OSP facilities. This role includes managing teams, coordinating with contractors, ensuring project quality, and updating databases related to fiber network construction. The manager will interface with engineering and construction teams, audit vendor work, and support various projects across outside and inside plant engineering.

The Territory Sales Representative develops relationships to increase fiber penetration in Multi-Dwelling and Single-Family Home communities. Responsibilities include executing marketing activities, participating in onboarding, managing performance forecasting, and ensuring customer satisfaction through effective communication.

The Supervisor, Field Operations Support will manage and supervise a team of 15-20 employees, handle escalations, maintain production levels, provide coaching, and improve work methods to enhance customer experiences and achieve performance goals.

As Supervisor of Region Operations, you will manage technicians ensuring quality communication services. Responsibilities include overseeing network services, training teams, liaising with contractors, and representing Brightspeed to customers and agencies. You’ll focus on developing a customer-centric team and ensuring compliance with safety and performance standards.

The Supervisor, Region Operations will manage technicians, oversee operations of network services, and ensure quality of installations and maintenance for residential and business communications. The role involves training employees, maintaining relationships with contractors, and promoting Brightspeed products while ensuring a customer-focused service experience.

The Supervisor, Region Operations manages technicians to deliver residential and business communication services. Responsibilities include overseeing network services, maintaining quality standards, employee training, and collaborating with contractors and unions to enhance customer experience and operational efficiency.

The Quality Assurance Lead will ensure flawless execution of digital content for Brightspeed's eCommerce team, leading QA for web and content solutions, developing new QA standards, tracking defects, and performing end-to-end quality assurance tests in collaboration with various teams.

As Supervisor of Region Operations, you'll manage technicians, ensuring high-quality residential and business communication services. Responsibilities include overseeing installation and maintenance of services, training and developing employees, liaising with contractors, and maintaining performance standards.

As a Customer Experience Lead, you will design and optimize automated IVR and Chat systems to enhance customer experiences. Responsibilities include defining reporting requirements, analyzing data for self-service improvements, and managing quality assurance testing. The ideal candidate will possess project management skills and experience in customer-focused engagement channels.

The Market Growth Specialist is responsible for acquiring contracts and increasing product adoption in residential communities. They build relationships with property managers and developers, negotiate agreements, and implement sales strategies to achieve quotas. The role involves market research, conducting field visits, and ensuring customer satisfaction post-sale through collaboration with internal teams.

The Senior Field Sales Representative will drive sales to SLED customers in a 20-state region, develop partnerships, and achieve sales targets. Responsibilities include maintaining forecasts, prospecting, and representing the company at events. Strong understanding of IT solutions and effective communication skills are essential.

The Product Specialist will manage day-to-day operations of products and platforms for Mass Markets, Enterprise, and Wholesale customers. Responsibilities include gathering product requirements, overseeing project management, analyzing data, and collaborating with teams to drive product development and improvements.

The Senior Financial Data Analyst will analyze financial and operational results, create detailed reports, and provide insights to enhance company performance. The role involves managing financial models, optimizing reporting processes, and collaborating with stakeholders for strategic analysis.

As a Small Business Account Executive at Brightspeed, you will focus on acquiring new sales for Small Enterprise Accounts. Responsibilities include qualifying leads, initiating sales, providing customer solutions, maintaining client relationships, and achieving sales goals. You will also prepare presentations and handle opportunity updates.

The Techno Functional SAP BRIM Architect will design a Bill to Cash process using SAP technologies, focusing on Payments, Collections, and Credit management, and enhance user experience through portal and mobile applications. Responsibilities include developing cloud-based architecture, implementing intelligent automation, and collaborating with cross-functional teams to deliver high-quality solutions.

The Territory Sales Rep is responsible for developing relationships with property management in specified regions to increase fiber penetration. This position requires strong communication skills to assist with sales operations, market analysis, and compliance with marketing agreements while achieving sales goals.

The IT Manager, Supply Chain Systems will oversee the development, delivery, and support of Supply Chain systems using SAP S4/HANA. Responsibilities include managing business functions and integrations, generating reports, aligning with teams for solution implementation, and driving technology advancements.

The IT SAP RAR Solution Architect will support the development and administration of financial systems, configure and transition to SAP Revenue Accounting, analyze business requirements, and establish best practices for the financial systems. They will work with various teams to create solutions aligned with business needs.

The Senior Accountant, Revenue Accounting at Brightspeed will manage month-end financial processes, prepare journal entries, support ASC-606 revenue recognition, and ensure proper accounting practices. They will collaborate with various business stakeholders and assist in the preparation of financial reports. The role also includes auditing support and process enhancement responsibilities.

The Technical Lead for Order and Account Management will oversee complex business initiatives focused on orchestration, workflow, and provisioning, ensuring a superior user experience. Responsibilities include managing technical delivery, evaluating architecture, collaborating with IT and business partners, and optimizing performance. The lead will translate business requirements into software specifications and manage application integrations across multiple systems.