Jobs at Brightspeed

Lead enterprise data governance by designing and scaling governance frameworks, stewardship, metadata management, and data quality programs. Partner with business, analytics, and technology teams to enable governed self-service analytics, improve data trust and lineage, define KPIs, drive adoption, and report program outcomes to executives.

The Engineering Support Specialist ensures engineering and construction teams are ready for fiber deployment by managing network designs, capacity, and resources to enhance operational efficiency.

Execute monthly billing cycles in SAP BRIM, validate rating/charging/invoicing data, perform pre/post-billing reconciliations and audits, support revenue assurance, participate in UAT/ORT, develop billing reports/dashboards, and collaborate with Finance, IT, Customer Care, and Revenue teams to resolve billing discrepancies and improve processes.

Lead enterprise internal and external communications strategy, advise senior leadership, manage media and crisis communications, oversee employee and local market storytelling, measure effectiveness, and direct a communications team and agency partners to align messaging with business objectives.

Lead external PR and media relations to build Brightspeed's brand and reputation. Develop and execute communications strategies, manage agency partners, support executive visibility, coordinate crisis communications, draft press materials, align messaging across channels, monitor and analyze media coverage, and collaborate with internal teams to advance business priorities.

Sell Brightspeed products and services to public sector and mid-market customers via phone and web conference. Acquire new logos, qualify leads, manage opportunities and contracts, meet monthly goals, and provide excellent customer service to retain and grow accounts.

Support financial systems by analyzing data and processes, gathering and documenting business/technical requirements, supporting data migrations and testing, troubleshooting data issues, and enabling reporting and process improvements across finance systems.

Design and prepare engineering work orders for telecommunications projects including fiber network construction, ensuring effective project completion and customer interaction.

Manage technicians in telecommunications, ensuring quality service and training while promoting Brightspeed products and overseeing daily operations.

The Billing Specialist ensures the accuracy of customer invoices through quality assurance checks and collaboration with cross-functional teams to resolve discrepancies.

The Lead Operations Analyst oversees payment operations including invoice processing and disbursements, ensuring accuracy, leading teams, conducting audits, and generating reports for financial compliance.

The Financial Analyst supports FP&A with financial modeling, reporting, and analysis to provide insights for strategic and operational decisions in the FTTH consumer business.